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Overview of Hilton Santa Cruz - Scotts Valley

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Beach
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMystery Spot11 min drive
    Popular LocationRoaring Camp Railroads14 min drive
    Popular LocationHenry Cowell Redwoods State Park17 min drive
    AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)34 min drive

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1-800-675-4318

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About this area

Santa Cruz

Located in Santa Cruz, Hilton Santa Cruz - Scotts Valley is in the suburbs and near the boardwalk. Santa Cruz Beach Boardwalk and Mystery Spot are notable landmarks, and the area's natural beauty can be seen at Henry Cowell Redwoods State Park and Natural Bridges State Park. Roaring Camp Railroads and Santa Cruz Museum of Natural History are also worth visiting. Spend some time exploring the area's activities, including whale-watching.
Popular Location

What's nearby

  • Pasatiempo Golf Course - 5 min drive
  • Mystery Spot - 11 min drive
  • Roaring Camp Railroads - 14 min drive
  • University of California Santa Cruz - 16 min drive
  • Henry Cowell Redwoods State Park - 17 min drive

Getting around

  • AirportNorman Y. Mineta San Jose Intl. Airport (SJC) - 34 min drive

Restaurants

  • Stonehouse Bar and Grill – Restaurant with a bar offering Californian cuisine. Serves light fare, happy hour available. Kids' menu available.

About this property

Hilton Santa Cruz - Scotts Valley

This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 178 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find pillowtop beds, MP3 docks, and room service.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of CleanStay (Hilton)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: USD 10.00 per night
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 16.95-20.00 for adults and USD 14.95-20.00 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (7000 square feet)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated guestrooms - January 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in from 4:00 PM - noon
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Dogs only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Kids stay free! Up to 8 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16.95 and USD 20.00 for adults, USD 14.95 and USD 20.00 for children (approximately)
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
4.1
Very Good
5 - Excellent
474
4 - Good
297
3 - Okay
110
2 - Poor
63
1 - Terrible
33

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Lovely location, close to many activities in the area. Staff seemed careful with Covid precautions. Many amenities not available given the pandemic, but fine with us. We appreciated the attention to safety of guests and staff.
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great at this location, very helpful and polite.
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Front desk took care of me respectful people thank you
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Guys my son stayed there and he said it was very nice
Stayed 1 night in Sep 2020

4/5 Good

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Upgraded us to deluxe suite with large living area with fireplace And half bath. Clean room good bed. Would stay here again.
Stayed 1 night in Sep 2020