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Hilton Santa Cruz/Scotts Valley

Property class: 4

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Photo gallery for Hilton Santa Cruz/Scotts Valley

A spacious lobby with a stone accent wall, a reception desk, a seating area with a coffee table, and a staircase. - Hilton Santa Cruz/Scotts Valley (Santa Cruz)
A modern reception area with a counter, refrigerated beverage dispensers, snack shelves, and decorative wall art. - Hilton Santa Cruz/Scotts Valley (Santa Cruz)
A stone building with a turret, a covered entrance, and a parking area with handicapped accessibility. - Hilton Santa Cruz/Scotts Valley (Santa Cruz)
A bar area with a curved granite countertop, multiple bar stools, a well-stocked liquor shelf, and a flat-screen TV mounted on the wall. - Hilton Santa Cruz/Scotts Valley (Santa Cruz)
A stone fireplace with a TV mounted above it, a stone wall, a seating area with a sofa and chairs, and a view of trees through large windows. - Hilton Santa Cruz/Scotts Valley (Santa Cruz)
Located close to Henry Cowell Redwoods State Park and Mystery Spot, Hilton Santa Cruz/Scotts Valley provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site Californian cuisine restaurant, Stonehouse Bar and Grill, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a fireplace in the lobby and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Fireplace

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Deluxe Suite, 1 King Bed with Sofa bed, Fireplace

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a TV, and a window with a view of trees.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 King Bed, Hearing Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Forest View, High Floor)

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

A hotel room with a beige sofa, a patterned pillow, a standing lamp, a wooden bench, and a large window with a view of trees.

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a lamp, and a couch.

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(16 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a beige sofa, a patterned pillow, a standing lamp, a wooden bench, and a large window with a view of trees.

Suite, 1 King Bed, Hearing Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A hotel room with a bed, a TV, a desk, a wardrobe, and a bathroom visible through an open door.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

7.6 out of 10
Good
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

A hotel room with a large flat-screen TV, a desk with a chair, a lamp, and a dark-colored dresser with drawers.

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

A hotel room with a bed, a nightstand with a lamp, and a headboard.

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the forest.

Room, 1 King Bed, Balcony

7.6 out of 10
Good
(16 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with a bed, a nightstand with a lamp, and a headboard.

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(32 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

A hotel room with a large flat-screen TV, a desk with a chair, a lamp, and a dark-colored dresser with drawers.

Room, 1 King Bed

8.6 out of 10
Excellent
(95 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with a bed, a nightstand with a lamp, and a headboard.

Room, 2 Queen Beds

8.2 out of 10
Very good
(75 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Santa Cruz, Hilton Santa Cruz/Scotts Valley is in the suburbs and near a boardwalk/promenade. The area's natural beauty can be seen at Henry Cowell Redwoods State Park and Natural Bridges State Park, while Roaring Camp Railroads and Santa Cruz Beach Boardwalk are popular area attractions. Pacific Avenue and Santa Cruz Wharf are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale-watching. Visit our Santa Cruz travel guide
Map
6001 La Madrona Drive, Santa Cruz, CA, 95060

What's nearby

  • A forest with tall trees and a curved railway track.
    Henry Cowell Redwoods State Park
    5 min drive - 2.5 miles
  • A historic half-timbered building with a stone facade, surrounded by trees and a red brick sidewalk.
    Ocean Street
    6 min drive - 4.3 miles
  • A street with a clock tower, a tram, and a building with a sign.
    Pacific Avenue
    7 min drive - 4.9 miles
  • A beachside amusement park with a Ferris wheel, a roller coaster, and a building with a red roof.
    Santa Cruz Beach Boardwalk
    9 min drive - 6.3 miles
  • Pasatiempo Golf Course
    6 min drive - 3.8 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    37 min drive

Restaurants

  • McDonald's
    3 min drive
  • Pizza Series
    3 min drive
  • Jack in the Box
    4 min drive
  • Otoro Sushi
    18 min walk
  • Taco Bell
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stonehouse Bar and Grill
  • Stonehouse Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Santa Cruz/Scotts Valley have a pool?

Yes, this property has an outdoor pool.

Is Hilton Santa Cruz/Scotts Valley pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 18 per night.

What time is check-in at Hilton Santa Cruz/Scotts Valley?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Santa Cruz/Scotts Valley?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Santa Cruz/Scotts Valley located?

Situated near the airport, this hotel is 2.7 mi (4.3 km) from Henry Cowell Redwoods State Park and within 6 mi (10 km) of Roaring Camp Railroads and Pacific Avenue. Santa Cruz Wharf and Santa Cruz Beach Boardwalk are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Santa Cruz/Scotts Valley Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 732 out of 1351 reviews
Rating 8 - Good. 274 out of 1351 reviews
Rating 6 - Okay. 176 out of 1351 reviews
Rating 4 - Poor. 100 out of 1351 reviews
Rating 2 - Terrible. 69 out of 1351 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff would recommend.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location , check in was quick, friendly and easy, and the room was perfect for us. We brought a dog because they are welcome there. We had a great experience.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,spotless,great food.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel we prefer when visiting my daughter in Santa Cruz! We have stayed here a few times and it’s the only place I like! It’s clean, staff is AMAZING and it’s convenient!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Loved the redwood trees and the forresty look. The bed was too hard and wished the restaurant at the hotel stayed open more.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and made sure we were taken care of. We had two rooms and they made sure we were next to each other. We all enjoyed the pool and dinner at the restaurant was delicious.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very caring and helpful!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Restaurant is good. Room was relatively quiet although the hotel was full. Pool is smaller than anticipated. Personel was friendly and helpful. Not enough towels in the room and no face towels. Easily fixed with calling house keeping.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. That’s what matters the most for me. Got a good nights rest.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at this location. Everything is always wonderful. Will be back soon!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful location. Always feel so safe and cozy here- thank you!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel that was a place to stay for a wedding that we were attending. Clean, comfortable and convenient.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The drinks at the bar were great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great and conveniently located to Santa Cruz and Scott’s valley. It’s very pretty and clean! The staff was great! Nice pool and hot tub with beautiful trees surrounding it. Can’t wait to go back!
Stayed 5 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean beds comfortable. I fell getting in the shower the tub was very slippery. Filled out a incident report but have not heard from the hotel. Went to the clinic for xrays everything looked okay I am badly bruised up and down my legs and very sore
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is allways great and friendly. We allways stay at this property when we are in the area and have never had any isssues with the hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful with all our enquiries, and the facilities worked for our two day stay in Scotts Valley. The breakfast however was somewhat over marketed and whilst the breakfast service was great, the choice of food and quality was average. It did look like they may have had some maintenance going on, so worth checking status before going
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for my stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Rooms were comfortable and the bar area was very social.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the pool area was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and good service , easily accesibl3 and a eatery plaza near by.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing!!! Five stars hands down!!! The only thing that could use some improvement is the breakfast! Other than that AMAZING!! Goodnights rest on a comfy bed!
Stayed 2 nights in Jun 2026