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Outdoor pool
Outdoor pool
Outdoor pool
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Guest reviews

4.0/5 Very Good
961 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Business Services
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationOcean Street1 min walk
Popular LocationPacific Avenue14 min walk
Popular LocationMission Santa Cruz17 min walk
AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)41 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Double Room, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsDouble Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking
  • Room, Multiple Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Bed
    More detailsRoom, Multiple Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking, Hot Tub

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Hot Tub
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking

About this area

Santa Cruz

Located in Santa Cruz, Comfort Inn Santa Cruz is in the business district and near theme parks. Santa Cruz Beach Boardwalk and Mystery Spot are notable landmarks, and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. Roaring Camp Railroads and University of California Santa Cruz Arboretum are also worth visiting. Discover the area's water adventures with surfing/boogie boarding nearby, or enjoy the great outdoors with hiking/biking trails.
View in a map
Popular Location

What's nearby

  • Ocean Street - 1 min walk
  • Pacific Avenue - 14 min walk
  • Mission Santa Cruz - 17 min walk
  • Pasatiempo Golf Course - 6 min drive
  • Santa Cruz Beach Boardwalk - 10 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 69 min drive

About this property

Comfort Inn Santa Cruz

Santa Cruz hotel in Westside Santa Cruz, near Santa Cruz Beach Boardwalk
An outdoor pool, a spa tub, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 62 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with digital channels. Guests will also find coffee makers, free local calls, and hair dryers.
Comfort Inn Santa Cruz offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 47-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 47-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - 7:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities will be closed from August 03 2020 to December 31 2020 (dates subject to change):
  • Breakfast
  • Fitness facilities
  • Spa tub
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 0.00 per accommodation, per stay
  • Breakage deposit: USD 75 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer
Contactless check-out is available
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Hotel Santa Cruz
Comfort Inn Santa Cruz
Santa Cruz Comfort Inn
Comfort Inn Beach/Boardwalk Area Hotel Santa Cruz
Comfort Inn Santa Cruz Hotel
Comfort Inn Santa Cruz Hotel Santa Cruz
Comfort Inn Santa Cruz Hotel
Comfort Inn Santa Cruz Santa Cruz
Comfort Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at Comfort Inn Santa Cruz?
Check-in is from 3:00 PM–7:00 AM.
What time is check-out at this property?
Check-out is at 11 AM.
Where is this hotel located?
Located in Westside Santa Cruz, this hotel is 0.1 mi (0.1 km) from Ocean Street and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 15 minutes.

Guest reviews

Overall score and ratings for Comfort Inn Santa Cruz

4.0
Very Good
5 - Excellent
329
4 - Good
389
3 - Okay
156
2 - Mediocre
54
1 - Poor
33
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

2/5

  • Disliked: Staff & service

The room itself was fine. The checking in was a disaster. The hotel says check in is at 3pm and Expedia says its 4pm. I tried to check in at 4pm and the front desk said my room wouldn't be ready for another 30minutes. I left and went into my room at 6pm, there were no sheets on the bed and a pubic hair on the toilet. The front desk made several excuses about it being a full house, busy night, short staffed, and the cleaning staff beung behind. Dont stay here. There is a lot of homeless people in the area also.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great and great customer service the receptionist at the front desk was really nice and welcoming I didn’t get her name!if we ever come back we are coming back to this motel absolutely love it

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our two bedroom, the only issue it was right next to the principal road and was bit noisy

Stayed 1 night in Jun 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Not the greatest neighborhood, room was not the cleanest, ice machine was not functioning, no parking-pretty disappointing.

Stayed 1 night in Jun 2020

1/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jun 2020