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Buganvillas Hotel Suites & Spa

4.0 star property
Family-friendly hotel with a sauna connected to the convention center in Santa Cruz

Choose dates to view prices

A poolside bar, a coffee shop/cafe, and a garden are just a few of the amenities provided at Buganvillas Hotel Suites & Spa. For some rest and relaxation, visit the sauna. The on-site restaurant, Soho, offers lunch and dinner. Enjoy the gym, as well as activities like beach volleyball and basketball. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Suite

Executive Suite | 4 bedrooms, premium bedding, down comforters, minibar

Executive Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Premium bedding
Down duvet
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

4 bedrooms, premium bedding, down comforters, minibar

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
2 bedrooms
  • 116 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds

View all photos for Family Suite

Family Suite | Children's theme room

Family Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Premium bedding
Down duvet
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Suite

4 bedrooms, premium bedding, down comforters, minibar

Premium Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Premium bedding
Down duvet
  • 124 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Suite

Grand Suite | 4 bedrooms, premium bedding, down comforters, minibar

Grand Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Premium bedding
Down duvet
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 4 Bedrooms

Superior Suite, 4 Bedrooms | 4 bedrooms, premium bedding, down comforters, minibar

Superior Suite, 4 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Premium bedding
Down duvet
  • 165 sq m
  • Sleeps 7
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Map
Av. Roca y Coronado No. 901, Santa Cruz, 2218

What's nearby

  • Parque Ecológico - 5 min walk - 0.3 miles
  • Patio Design LifeStyle Center - 3 min drive - 1.6 miles
  • Ventura Mall - 5 min drive - 3.7 miles
  • Plaza 24 de Septiembre - 6 min drive - 2.4 miles
  • Guembe Biocenter - 9 min drive - 4.3 miles

Getting around

  • Santa Cruz de la Sierra Station - 18 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 34 min drive

Restaurants

  • ‪Patolandia - Hernando Sanabria - ‬2 min drive
  • ‪Chef Sin Fronteras - ‬2 min drive
  • ‪Patio Cervezero - ‬6 min walk
  • ‪Lure Lounge - ‬6 min walk
  • ‪La Casa del Mondongo Chuquisaqueño - ‬3 min drive

About this property

Buganvillas Hotel Suites & Spa

Upscale family-friendly hotel connected to the convention center
At Buganvillas Hotel Suites & Spa, you can look forward to a poolside bar, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Soho, offers lunch and dinner. Enjoy the gym, as well as activities like beach volleyball and basketball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Express check-out, luggage storage, and ATM/banking services
  • A 24-hour front desk, barbecue grills, and tour/ticket assistance
Room features
All 76 individually decorated rooms feature comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
Extra conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch flat-screen TVs with cable channels
  • Separate sitting areas, separate dining areas, and microwaves

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BWP 10 for adults and BWP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Soho

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between March 27 and March 27.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BWP 31.0 per night
Cribs (infant beds) are available for BWP 31.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BWP 10 for adults and BWP 10 for children
  • Airport shuttle fee: BWP 16 per person (one-way)
  • Airport shuttle fee per child: BWP 16 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: BWP 31.0 per night
  • Rollaway bed fee: BWP 31.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Buganvillas Hotel Suites
Buganvillas Hotel Suites Santa Cruz
Buganvillas Suites
Buganvillas Suites Santa Cruz
Buganvillas Suites & Spa
Buganvillas Hotel Suites & Spa Hotel
Buganvillas Hotel Suites & Spa Santa Cruz
Buganvillas Hotel Suites & Spa Hotel Santa Cruz

Frequently asked questions

Does Buganvillas Hotel Suites & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Buganvillas Hotel Suites & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Buganvillas Hotel Suites & Spa?

Limited spots are available.

What time is check-in at Buganvillas Hotel Suites & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Buganvillas Hotel Suites & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Buganvillas Hotel Suites & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BWP 16 per person applies.

Where is Buganvillas Hotel Suites & Spa located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Parque Ecológico and Patio Design LifeStyle Center. Artecampo and La Recova Artisan Walk are also within 3 mi (5 km).

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Buganvillas Hotel Suites & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 93 reviews
Rating 8 - Good. 35 out of 93 reviews
Rating 6 - Okay. 13 out of 93 reviews
Rating 4 - Poor. 9 out of 93 reviews
Rating 2 - Terrible. 9 out of 93 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Charlotte

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

A scam!

The correct description would be that it is a Air & B without a Stowe/owen/kitchen supplies but with a refrigerator. What they claim at the web page IS NOT correct. The pool is correct and there is a restaurant, a one man show. We were the only ones at breakfast, one day no one was even there. A scam. Majority are residents in this complex. The ladies at the receptions was sweet though and did their best.
Stayed 3 nights in Jun 2025

4/10 Poor

Laila

Disliked: Cleanliness, property conditions & facilities, room comfort
Gammelt og veldig slitt og skittent. Det var et fint hotell for 20 år siden. Men ikke vedlikeholdt.
Stayed 4 nights in May 2025

6/10 Okay

Jaime

Liked: Room comfort
Disliked: Staff & service

Desmejora en vez de mejorar

El Hotel es bonito, pero tienen su mobiliario bastante descuidado en la piscina y el servicio no es nada bueno. Tardan mucho para cosas simples y la piscina no está temperada como solía estar, han desmejorado mucho
Stayed 3 nights in Apr 2023

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las piscinas son lindas y grandes, no son atemperadas. Pero las camillas de bronceo están todas rotas. Absolutamente todas las instalaciones necesitan una remodelación, el gimnasio no tiene ni aire acondicionado. El dormitorio (teníamos la suit presidencial) no tenía wifi que funcione correctamente y tampoco smart tv, ni cable. Los controles de los aires no funcionaban. El frigobar estaba vacío y no entraron a hacer la limpieza del dormitorio. Los dormitorios son alfombrados y estaban extremadamente sucias. En fin, de hotel 5 estrellas no tiene nada.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍

4/10 Poor

alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
si no renuevan se que el hotel antes era lindo pero la pandemia lo cambio todo pero si siguen con esa infraestructura antigua y sucia no creo que vuelva a ir, con el precio que pague consigo otro mejor
Stayed 1 night in Mar 2023

8/10 Good

Carolina

Liked: Staff & service, amenities
Sería bueno que refaccionen y modernicen
Stayed 3 nights in Feb 2023

8/10 Good

Luis Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la habitacion, son ambientes comodos, con espacio, tambien cuenta con una pequeña cocina, algo que no me gustò tanto es que en algunas cosas de la infraestructura se nota que ya tiene sus años de antigüedad.
Stayed 2 nights in Feb 2023

2/10 Terrible

JHONNY

Disliked: Cleanliness, amenities, property conditions & facilities
Estuve 2 noches de las 4 que habia tomado dijeron que me iban a devolver esas 2 noches que me comunique con expedia asi lo hice y no es cierto Instalaciones viejas los cuartos sucios las camas en mal estado La ducha sale una cuantas gotas para bañarse Definitivamente el peor lugar donde estuve, me engañaron no me dieron factura por eso me fui al hotel los tajibos el mejor hotel de santa cruz

8/10 Good

EDUARDO ANDRES VIDAURRE

Liked: Cleanliness
No habia internet
Stayed 2 nights in Dec 2021

10/10 Excellent

regis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio en general
Stayed 3 nights in Sep 2021

10/10 Excellent

koji

Liked: Cleanliness, staff & service
清潔で部屋にはキッチンがあり、簡単な食事が用意出来たので良かったです。
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

La amplitud del lugar es lo positivo Lo negativo es que esta muy deteriorado y existen ciertas falencias en el servicio
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely satisfy with the service that this resort provided to us. Definitely will return back. Follow me on YouTube #TeamWithERVING
Stayed 4 nights in Aug 2021

6/10 Okay

Marco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Esperaba mucha más comodidad. Le hace falta remozarse al hotel.
Stayed 2 nights in Jul 2021

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

notable, repetiré

Estaba limpio, lo malo fue el wifi, fallaba , super lento o no había, no tenía ciertos servicios anunciados por el covid, dicen. Cuarto de baño muy pequeño
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, had a great time. Fantastic location.
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
They dont have the free airport shuttle Food and restaurant is pretty good Clean and comfy bed
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A área de lazer é bem variada e completa. Teve lockdown na cidade quando estávamos na cidade e ficar no Hotel foi uma ótima escolha para finalizarmos a viagem.
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Seguro. Piscina. Habitación. Baño decepcionado y sin agua
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
First a lot of noise,they were construction workers at 7am making a lot noise as you can image. Terrible used bed very old. The rest staff was exelent
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Kein 5-Sternhotel sondern eher 3 aber der Preis stimmte, die Kellner und das Servierpersonal war alles andere als bemüht, Rezeption dagegen sehr.
Stayed 2 nights in Aug 2019

8/10 Good

Per Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buganvillas, Santa Cruz

Veldig bra overnattingsted i Santa Cruz. Stille og rolig. Dessverre litt kjølig de to dagene vi bodde der, så det fristet ikke å benytte utebassenget. Egen jaccuzi på rommet. Benyttet romservice som kom med varm mat kl 00.30. Rask og grei innsjekking, og hjelpsomme pikkoloer. Internetten var det største minuset.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located to the to the west of the city, Buganvillas is a more a resort than a hotel and should be advertised as such, ideal for family relax time, Buganvillas provides most amenities that a 5-star hotel will provide. LOCATION: West of the city, taxies from Viruviru will bring you in for Bs70. A food court can be found within walking distance as well as a Hypermaxi (a grocery store). Nearby there is also a traditional restaurant: La Olla Tarijena where you can try some of the Bolivian delicacies. The Fexpo Feria Santa Cruz is around the corner a showroom for local businesses that operate once or twice a year. TRANSPORTATION: The hotel has its own agreement with a taxi company, you pay Bs20 more per ride (or so) but the taxies are clean and equipped with functional AC which in Santa Cruz is definitely a plus. Uber is available in Santa Cruz, another great transportation option. CHECKING PROCESS: Fast and effective, access to premises is gated and guarded, controlled on the per individual basis, the sense of security is high. The hotel property is fully fenced. The checking process is convenient and fast, the staff is polite, well trained and quick to address any difficulties. A bell-boy will assist you carrying your luggage to your suite which can be a bit of a walk as the hotel (I should say resort for easy understanding), may require that you walk thru a few streets before you get to your assigned room. A small elevator will bring you to the upper rooms.
Stayed 2 nights in Jan 2019

8/10 Good

Helge

Liked: Cleanliness, room comfort

Ok+ på grunn av basseng

Greit opphold, fine bassenger. Rommene er store og fine, men litt utfordrende å få jevnt varmtvann i dusjen. Grei frukost.
Stayed 3 nights in Dec 2018

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