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Best Western Inn

2.5 star property
The Best Western Inn sits just steps from Santa Cruz Beach Boardwalk, offering travelers a perfect base for coastal adventures with convenient WiFi connectivity

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Photo gallery for Best Western Inn

Lobby - Best Western Inn (Santa Cruz)
Free continental breakfast - Best Western Inn (Santa Cruz)
Exterior - Best Western Inn (Santa Cruz)
Exterior - Best Western Inn (Santa Cruz)
Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board - Best Western Inn (Santa Cruz)
Located near Santa Cruz's iconic Boardwalk, the Best Western Inn offers a comfortable stay with continental breakfast, a business center, and in-room WiFi. Guests appreciate the helpful staff and proximity to the beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Accessible-1 King, Mobility Accessible, Walk In Shower, Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Accessible-1 King, Mobility Accessible, Walk In Shower, Non-Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Jetted Tub, Microwave And Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Oversized Room, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 4

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 4

About the neighborhood

Located near the beach, Best Western Inn is in Westside Santa Cruz, a neighborhood in Santa Cruz. Santa Cruz Beach Boardwalk is a popular attraction and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Museum of Natural History are also worth visiting. Spend some time exploring the area's activities, including whale-watching. Visit our Santa Cruz travel guide
Map
126 Plymouth St, Santa Cruz, CA, 95060

What's nearby

  • EN5XP1 Street scene in autumn with shops art galleries on Ocean Avenue Carmel Monterey County California
    Ocean Street
    1 min walk - 0.1 miles
  • CWFJJA USA California CA Santa Cruz clock tower and trolley on Pacific Avenue
    Pacific Avenue
    15 min walk - 0.8 miles
  • Exterior of the chapel and bell tower at Mission Santa Cruz. Mission Santa Cruz was a Spanish mission founded by the Franciscan order in 1791 as the 12th california mission.
    Mission Santa Cruz
    18 min walk - 1.0 mile
  • Santa Cruz Beach Boardwalk
    Santa Cruz Beach Boardwalk
    4 min drive - 2.0 miles
  • Santa Cruz Mission State Historic Park
    15 min walk - 0.8 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    40 min drive

Restaurants

  • McDonald's
    4 min walk
  • Taqueria Los Pericos
    14 min walk
  • Jack in the Box
    11 min walk
  • Chipotle Mexican Grill
    10 min walk
  • 11th Hour Coffee
    18 min walk

About this property

Best Western Inn

Hotel near Santa Cruz Beach Boardwalk
Free continental breakfast, a gym, and a business center are just a few of the amenities provided at Best Western Inn. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A vending machine, multilingual staff, and luggage storage
  • A front-desk safe, a TV in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Best Western Inn have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Frequently asked questions

Is Best Western Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Inn?

Check-out is at 11 AM.

Where is Best Western Inn located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street, and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 1 mi (2 km).

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Reviews

Best Western Inn Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again. The rooms are super Clean, the location is right of the high way but it’s quiet, the location is a 30 minute walk to the boardwalk; 5 minutes if you drive. they have private parking. Also, we really enjoyed the complementary breakfast especially the waffles, nothing fancy but enough not to have to go elsewhere and spend money.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, Staff very helpful, Breakfast room fine.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service
Simple, no frills, perfectly fine. It was very clean, the towels were soft even if there were only 2 sets for a 4 person reservation, the front desk clerk was nice. Free parking, free wifi, and a decent free breakfast. Not fancy but good in all the basics
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly upon walk in, room smelled great and was in clean condition, house keep provided extra blanket upon request and breakfast the next day was as good as you can expect it to be. I’d book again
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ivy K

Liked: Cleanliness, staff & service
clean room, remodeled, friendly staff, good breakfast
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked for 2 days with my daughter. Breakfast was offered from 6am-9am, however , I was still allowed to get coffee and some fruit as I checked out at 1030am. Staff were nice and polite and helpful. The receptionist that was on duty when I checked in was able to accommodate me to another room as my room was towards the front and I felt was too noisy. She was kind enough to change my room with no problem. Great stay!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dalaysia

Liked: Cleanliness
Nice room
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was good. Room very clean. Bed needs to be upgraded. Shower had three body washes, no shampoo, no conditioner.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean (very important) , front desk efficient and friendly at reception, not so much as leaving in morning. Parking perfect. I needed a 1st floor room (health issues) not possible and the stairs were very big effort
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, reasonable price
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very busy couple of days. Time at the hotel was mainly in the evening to sleep. Very comfortable room and bed.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Leona

Liked: Staff & service, amenities, property conditions & facilities
Great spacious room. Would have liked a couple of comfortable chairs. Breakfast was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of food/drinks during breakfast, easy check-in/check out and friendly staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the room smelled fresh and clean!
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Angela

Liked: Cleanliness, staff & service, room comfort
Breakfast had a good variety. The beds were comfortable. The towels were very thin, the soap provided wasn’t good.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Calvin

Liked: Amenities
Disliked: Staff & service
There are some things that I did not like that I would rather not say but best Western is aware of my complaints. I will say this there was two situations in which I needed maintenance to come to my room to fix a plumbing issue and the first time it took maintenance an hour and a half to make it to my room and on the second occasion, it took maintenance over two hours to make it to my room. And I get it things happen but an average time of one hour and 45 minutes before maintenance gets to your room kinda unacceptable. I’m not here to complain and just leave a negative remark. I will say at the gym on the facility is very nice and the young lady whose name I forgot who checked us in on Monday march 30 at around 3:30 was very nice and had great customer service
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hannah Penberthy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay if you’re visiting the Santa Cruz board walk! The rooms very updated and very clean! The staff was very friendly and helpful!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short driving distance to everything. Staff was very attentive. We had technical issues in our room, so we were moved to another room. Breakfast protein choices (meat & eggs) rotated daily. We had a lot of choices.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Near the airport and clean. Would stay here again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hector

Professional staff Very helpful in answering my questions Clean rooms and comfortable bedding
Stayed 1 night in Apr 2025
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

It was good, clean and quiet.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly remodeled and it was nice. Breakfast options were decent. Staff was also friendly.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Friendly staff, clean rooms
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Susan

Location good
Stayed 3 nights in Sep 2024