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Best Western Inn

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

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Photo gallery for Best Western Inn

Exterior
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Lobby
Free continental breakfast
Located near Santa Cruz's iconic Boardwalk, the Best Western Inn offers a comfortable stay with continental breakfast, a business center, and in-room WiFi. Guests appreciate the helpful staff and proximity to the beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
126 Plymouth St, Santa Cruz, CA, 95060

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 12 min walk - 0.6 miles
  • Santa Cruz Wharf - 3 min drive - 2.1 miles
  • Santa Cruz Beach Boardwalk - 4 min drive - 2.0 miles
  • Mystery Spot - 7 min drive - 3.4 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Taqueria Los Pericos - ‬14 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Best Western Inn

Hotel near Santa Cruz Beach Boardwalk
Free continental breakfast, a gym, and a business center are just a few of the amenities provided at Best Western Inn. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A front-desk safe, multilingual staff, and a 24-hour front desk
  • A water dispenser, luggage storage, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Best Western Inn have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Frequently asked questions

Is Best Western Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Inn?

Self parking is free at this property.

What time is check-in at Best Western Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Inn?

Check-out is at 11 AM.

Where is Best Western Inn located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street, and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Santa Cruz Mission State Historic Park are also within 1 mi (2 km).

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Best Western Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 353 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of food/drinks during breakfast, easy check-in/check out and friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and glad to have a safe place,Santa Cruz crawling with homeless zombies
Stayed 1 night in Aug 2025

10/10 Excellent

emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Can check in late and stuff its nice
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah Penberthy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay if you’re visiting the Santa Cruz board walk! The rooms very updated and very clean! The staff was very friendly and helpful!
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Decent place to position yourself in for Santa Cruz. Clean and comfortable. Stayed with 2 children.
Stayed 1 night in Jul 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
Stayed 2 nights in May 2025

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
I loved the waffles that had hearts inside during breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Disliked: Amenities
Basic room. Food options were ok and the outside area was sketchy. Free parking and kitchen staff were great. Air conditioner was loud and made sleeping very difficult.
Stayed 2 nights in Aug 2025

8/10 Good

ramona

Liked: Amenities
Okay 👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience, I only wish that my alarm wasn't set for Hawaii time!
Stayed 1 night in Jul 2025

6/10 Okay

heather

This hotel is adequate..but for the price I paid...not worth it
Stayed 1 night in Jun 2025

6/10 Okay

Lindsey

Parking lot is extremely small, other guests were taking up 2 spots making it harder to park. The free breakfast isn’t available long enough, was told they were serving anymore and seen a few other guests walk out with plates. Beds were comfortable, bathroom was a bit small but not bad for a 1 night stay.
Stayed 1 night in Jul 2025

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tried this property looking for a cheap room while in town. Bed was uncomfortable, hot water wasn’t working in the shower, and mandatory checkout by 11am even though I was the only guest. Will look somewhere else next time I’m in town
Stayed 1 night in Jul 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

It was good, clean and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Professional staff Very helpful in answering my questions Clean rooms and comfortable bedding
Stayed 1 night in Apr 2025

4/10 Poor

Sandeep

Liked: Staff & service
Disliked: Amenities
The toilet kept running; the hair dryer and fridge were broken. Requested for housekeeping services but never were honored. I didn’t expect that. I have stayed at different Best Western Hotel locations before but the experience here was not the best
Stayed 3 nights in Jul 2025

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly remodeled and it was nice. Breakfast options were decent. Staff was also friendly.
Stayed 1 night in Apr 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to UCSC
Stayed 1 night in Apr 2025

4/10 Poor

Sophanna

Liked: Staff & service
I was showering and the water wasn’t running properly. Little to none came out until 10 minutes later
Stayed 1 night in Jun 2025

4/10 Poor

Dennis

Disliked: Amenities, property conditions & facilities
Asked for accessible room,got second floor( of two) end of hall. No internet,tiny bottles of shampoo,body wash,conditioner. Not enough for one use. Way overpriced. On a freeway onramp.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Near the airport and clean. Would stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was OK but not up to the standard we expected of Best Western.
Stayed 1 night in Apr 2025

4/10 Poor

April

Disliked: Cleanliness, amenities, property conditions & facilities
Property not very clean; very noisy
Stayed 2 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in Best Western was good.
Stayed 3 nights in Nov 2024