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Hotel Silken Atlántida Santa Cruz

4.0 star property
Hotel connected to a shopping center in Santa Cruz de Tenerife with a sauna

Choose dates to view prices

Photo gallery for Hotel Silken Atlántida Santa Cruz

Front of property
Meeting facility
Silken Club | Living area | Flat-screen TV
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Silken Club)

Junior Suite (Silken Club) | Minibar, in-room safe, desk, blackout drapes

Junior Suite (Silken Club)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Offer

Minibar, in-room safe, desk, blackout drapes

Offer

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Silken Club

Silken Club | Living area | Flat-screen TV

Silken Club

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Minibar, in-room safe, desk, blackout drapes

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Designer toiletries
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Avenida del Tres de Mayo, s/n, Santa Cruz de Tenerife, Tenerife, 38005

What's nearby

  • Centro Comercial Meridiano - 2 min walk - 0.1 miles
  • Heliodoro Rodriguez Lopez Stadium - 5 min walk - 0.3 miles
  • Tenerife Auditorium - 8 min walk - 0.5 miles
  • Palmetum of Santa Cruz de Tenerife - 9 min walk - 0.5 miles
  • Plaza de Espana - 17 min walk - 0.9 miles

Getting around

  • Chimisay - 9 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 20 min drive

Restaurants

  • ‪Meridiano - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Sakura VII - ‬2 min walk
  • ‪Subway - ‬5 min walk
  • ‪Strasse Santa Cruz - ‬5 min walk

About this property

Hotel Silken Atlántida Santa Cruz

Upscale hotel connected to a shopping center
Consider a stay at Hotel Silken Atlántida Santa Cruz and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, GASTROBAR-SOOK, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Express check-out, tour/ticket assistance, and concierge services
  • A banquet hall, a porter/bellhop, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and bathtubs
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (EUR 15 per day)
  • Extended parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GASTROBAR-SOOK
  • GASTROBAR-SOOK

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 15 per day
  • Extended parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Silken Atlántida
Silken Atlántida Hotel
Silken Atlántida Hotel Santa Cruz
Silken Atlántida Santa Cruz
Silken Santa Cruz
Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife

Frequently asked questions

Is Hotel Silken Atlántida Santa Cruz pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Silken Atlántida Santa Cruz?

Self parking is available for EUR 15 per day. Extended parking is available for EUR 15 per night.

What time is check-in at Hotel Silken Atlántida Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Silken Atlántida Santa Cruz?

Check-out is at noon.

Where is Hotel Silken Atlántida Santa Cruz located?

Situated near the airport, this hotel is steps from Centro Comercial Meridiano and El Tanque Cultural Space. Cesar Manrique Waterpark and Heliodoro Rodriguez Lopez Stadium are also within 10 minutes.

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Hotel Silken Atlántida Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 997 reviews
Rating 8 - Good. 368 out of 997 reviews
Rating 6 - Okay. 78 out of 997 reviews
Rating 4 - Poor. 26 out of 997 reviews
Rating 2 - Terrible. 12 out of 997 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Clean, great location downtown
Stayed 2 nights in Apr 2025

8/10

Me gusto'
Stayed 1 night in Jun 2025

6/10

.
Stayed 8 nights in May 2025

8/10

Good for the price

10/10

Very helpful staff and excellent buffet breakfast.
Stayed 1 night in Aug 2022

10/10

A great place with friendly staff, had a mini-emergency on our trip and they helped me locate a 24 hour pharmacy to get medicine!
Stayed 3 nights in Jul 2024

10/10

This is a great place to stay in Santa Cruz de Tenerife. Staff is friendly, the hotel is clean and placed near shopping centers, the auditorium, and main bus station.
Stayed 1 night in Jun 2024

10/10

VIP lounge was perfect for a group of 8 friends so we can gather and catch up on old times. The rooms were very comfortable and included breakfast was very good.
Stayed 4 nights in Apr 2024

8/10

very convenient location
Stayed 5 nights in Nov 2022

10/10

Location is great, it's no easy to arrive with cars
Stayed 3 nights in May 2024

8/10

Everything was perfect..
Stayed 7 nights in Aug 2024

10/10

Very convenient for the main bus station and only a 15 minute walk into the heart of the city. Modern, clean and efficient hotel.
Stayed 2 nights in Nov 2022

10/10

Excelent
Stayed 2 nights in Aug 2024

10/10

Very friendly staff. The hotel manager(Gabriel) was very professional, helpful and courteous Food was amazing. We are really enjoy our staying in Silken Atlántica in Tenerife .
Stayed 20 nights in Nov 2022

10/10

A nice, centrally located hotel withing walking distance of the bus station, concert hall and other tourist attractions, staff are friendly and attentive. Hotel is clean, modern with a nice bisyro restaurant, prices in which are reasonable and food quality is good
Stayed 1 night in Mar 2024

10/10

Location is perfect near to bus station. Easy to got to Anaga walking routes.
Stayed 8 nights in Apr 2023

10/10

We always have a great stay when we are here,superb location,friendly,efficient staff.They even remembered to give us our usual suite despite me forgetting to request it.
Stayed 1 night in Mar 2024

8/10

Great location close to the bus station. Because of Hotels.com reward system we were upgraded to a deluxe room on the 6th floor which was fab. Best feature was very comfy beds and TV had a casting function.
Stayed 1 night in Jan 2024

6/10

Reception staff very good,bar/catering staff very rude unprofessional.
Stayed 2 nights in Jun 2024

10/10

Huge comfortable room (Silken Club), ours was 1st fllor and overlooked main road but with little traffic noise due to good soundproofing. Massive double bed, quiet air con
Stayed 1 night in Feb 2024

8/10

Area around the hotel extremely loud; I have been paid by PayPal but before check in, hotel was asking for identifying for my credit card ???? friendly personal; good breakfast - maybe I will come back
Stayed 2 nights in May 2024

8/10

My friend and I had great time in this hotel. Our room was big and bright, breakfast had a big selection of food however coffee and warm drinks come from a vending machine so great. The panoramic elevator for sure it is a plus! We also used the parking available that made our life easier.
Stayed 3 nights in Mar 2023

10/10

Breakfast was very good worth the value. No problems

10/10

We just stayed here 1 night at the end of a two week holiday. It is only 10 minute walk to the bus station which was the main reason for choosing this hotel. We did not have breakfast or meals at the hotel. They very kindly let us check in early which was great and allowed us more time in Santa Cruz. Book early for a good price as I noticed the price increased a fair bit as we got towards the date.
Stayed 1 night in Jan 2023

8/10

It was a hotel room but the traffic on two side was very noisy.
Stayed 3 nights in Mar 2023