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AC Hotel Tenerife by Marriott

Property class: 4

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Photo gallery for AC Hotel Tenerife by Marriott

A rooftop terrace with a pool, white chairs, and umbrellas. A clock tower is visible in the background. - AC Hotel Tenerife by Marriott (Santa Cruz de Tenerife)
An outdoor seating area with a sofa, round tables, and umbrellas. - AC Hotel Tenerife by Marriott (Santa Cruz de Tenerife)
A modern dining area with a long table and cushioned chairs, surrounded by shelves with decorative items. - AC Hotel Tenerife by Marriott (Santa Cruz de Tenerife)
A modern hotel entrance with large glass windows, a reception desk, and two potted plants. - AC Hotel Tenerife by Marriott (Santa Cruz de Tenerife)
A modern bar area with a curved counter, multiple shelves of bottles, and a variety of glasses. - AC Hotel Tenerife by Marriott (Santa Cruz de Tenerife)
A poolside bar, a grocery/convenience store, and a rooftop terrace are just a few of the amenities provided at AC Hotel Tenerife by Marriott. The on-site restaurant, AC Lounge, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as shopping on site and a garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Embrace the magic of Mexico

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, 2 Twin Beds, City View

A modern hotel room with a large bed, bedside tables, and a built-in wardrobe.

Family Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, and chairs, a small table, and a view of the city through large windows.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, and chairs, a small table, and a view of the city through large windows.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with a large bed, a desk, and chairs, a small table, and a view of the city through large windows.

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Zona Centro, a neighborhood in Santa Cruz de Tenerife, AC Hotel Tenerife by Marriott is in the suburbs and near the beach. Tenerife Space of the Arts and Guimera Theater are cultural highlights, and some of the area's landmarks include Archeological Museum and Nuestra Senora de la Concepcion Church. La Recova Art Center and Cesar Manrique Waterpark are also worth visiting. Spend some time exploring the area's activities, including whale-watching. Visit our Santa Cruz de Tenerife travel guide
Map
Calle Candelaria 31, Santa Cruz de Tenerife, 38003

What's nearby

  • A modern architectural building with a large white curved roof and a stone staircase leading up to it.
    Tenerife Auditorium
    15 min walk - 0.8 miles
  • Plaza de Espana
    2 min walk - 0.1 miles
  • Tenerife Space of the Arts
    7 min walk - 0.4 miles
  • Garcia Sanabria Park
    10 min walk - 0.6 miles
  • Rambla de Santa Cruz
    13 min walk - 0.8 miles

Getting around

  • Chimisay
    14 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    23 min drive

Restaurants

  • Azotea Del 31
    1 min walk
  • Palmelita
    2 min walk
  • McDonald's
    2 min walk
  • La Bodeguita Canaria
    2 min walk
  • La Escala
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.19 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • Rooftop Terrace

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.19 per person
  • Covered self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does AC Hotel Tenerife by Marriott have a pool?

Yes, this property has an outdoor pool.

Is AC Hotel Tenerife by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at AC Hotel Tenerife by Marriott?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at AC Hotel Tenerife by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is AC Hotel Tenerife by Marriott located?

With direct access to the beach, this Zona Centro hotel is in the city center and within a 5-minute walk of Plaza de Espana, Plaza Iglesia, and San Francisco de Asis Parish. Nuestra Senora de la Concepcion Church and La Recova Art Center are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AC Hotel Tenerife by Marriott Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 276 out of 432 reviews
Rating 8 - Good. 107 out of 432 reviews
Rating 6 - Okay. 29 out of 432 reviews
Rating 4 - Poor. 11 out of 432 reviews
Rating 2 - Terrible. 9 out of 432 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the center of the historical area of Santa Cruz. Waking distance to the main bus station - convenient for getting to other parts of the island.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I visit Tenerife, I stay in either the AC or the NH across the street. The locations is fantastic with immediate access to cabs and transportation, and withing walking distance of plenty of amenities. You get exactly what you need: a quiet, clean, comfy, and secure location to spend your time in Santa Cruz.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant the pool, the staff the location was all perfect for my needs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay and the location was amazing. I will say that due to the carpark being quite small (only fit fiat 500s etc), the staff were really friendly and helpful in finding other car parks at walking distances
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff. Good breakfast. Excellent rooftop bar. Will be returning if the price is reasonable, bearing in mind there’s lot of competition nearby.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, with the added bonus of a prime location. I suggest arranging an agreement with the plaza's parking garage, as the on-site parking is extremely small and narrow.
Stayed 14 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and aesthetic room. Staff was very nice and willing to help with anything. Great pool and rooftop bar. Would stay again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean and quiet with an excellent breakfast.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very jice hotel for business or pleaseure.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, good breakfast, good location for shopping, good price point. A little hard to find in the maze of streets!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, great location and very helpful staff. Breakfast very limited is my only negative.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything we needed for a comfortable stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment that we arrived until the moment that we checked out our stay at this hotel was spectacular. The staff allowed us to leave our luggage with them before check-in time and everyone there should be recommended for their level of professionalism and courtesy and making us feel very welcome. The next time that we are in Tenerife, we will definitely be staying at that hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel Definitely will be back ,, staff and hotel where amazing,, super clean and super friendly,, and a great location .. one of my best stays in all of the Canary Islands
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - very clean - very comfortable bed and great shower. A bit noisy at weekends, but fine on other nights. Great central location. TV not great - limited channels which sometimes didn’t have great reception. Screen mirroring function didn’t work during our stay. Pool more decorative as very shallow - not one for swimming in. Overall a really good hotel that does the important things right.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff very good could not fault the establishment.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel

Excellent centrally located hotel. Very clean and comfortable - right in the heart of the city.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conveniently located near all amenities and close to the waterfront.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly 4* hotel: good decor, excellent breakfast and daily cleaning.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near to the city centre.. the hotel was very good..
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in city centre

Very nice and modern hotel. Very comfortable beds and pillows.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near cultural sites and plenty of restaurants. Staff was knowledgeable and helpful.
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Excellent location. Customer service could be improved to older ladies
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Breakfast menu is vey comprehensive, with hot items cooked to order. Lovely large comfortable dining area overlooking views to the outside. Hotel has the front, cruise docking area, shops, many delightful bars and restaurants within a short walking distance. Rooms are well sized and cleaned, and all staff are welcoming. Roof bar and pool a bonus, also serves a wide variety of drinks, cocktails and food to order.
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were v professional upon arrival and helpful. The hotel is next to a lovely square and amenities are very close by. There is a gym for the super models and a nice restaurant for the rest of us. A short walk (20 mins) to the port if you’re catching the cruise liner and a 20min walk to the bus station to go anywhere on the island. Clean and up to date. They have a sister hotel in Gran Canaria, the class runs through the hotels.
Stayed 1 night in Apr 2026