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Hotel San Telmo

Property class: 2

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Photo gallery for Hotel San Telmo

A terrace with outdoor seating, potted plants, and a view of the sea. - Hotel San Telmo (Santa Cruz de la Palma)
A wooden staircase with red tiles leading to a balcony with potted plants and a hanging lantern. - Hotel San Telmo (Santa Cruz de la Palma)
A bedroom with a large bed, a desk with a chair, a TV, and a view of the outdoors. - Hotel San Telmo (Santa Cruz de la Palma)
A cozy room with a large window, a cushioned bench, a sofa, and a hanging light fixture. - Hotel San Telmo (Santa Cruz de la Palma)
A cozy room with a wooden bench, a round table with a vase of flowers, and a view of the sea through an open window. - Hotel San Telmo (Santa Cruz de la Palma)
Hotel San Telmo provides amenities like a rooftop terrace and a garden. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room, Sea View

A hotel room with a large bed, a view of the sea, a balcony with a chair, and a patterned wall.

Superior Double or Twin Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Comfort Double or Twin Room

A hotel room with a large bed, bedside tables, a chair, a desk, and a mirror.

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Double or Twin Room, Garden Area

A bedroom with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Superior Double or Twin Room, Garden Area

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite

A cozy living room with a wooden ceiling, a sofa, a coffee table, and a dining area with chairs and a lamp.

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Tradition Suite

A bedroom with a bed, bedside tables, a nightstand, a desk, and a chair.

Tradition Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Located in Santa Cruz de la Palma, Hotel San Telmo is in the city center and near the beach. Santa Cruz de la Palma Harbour and Bodegas El Hoyo are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Caldera de Taburiente National Park and La Palma Beaches. Maroparque Zoo and Roque de los Muchachos Observatory are also worth visiting. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Santa Cruz de la Palma travel guide
Map
C/ San Telmo 5, Santa Cruz de la Palma, La Palma, 38700

What's nearby

  • A sunset over a calm sea with boats, a pier, and a cloudy sky.
    La Palma Beaches
    2 min walk - 0.1 miles
  • Santa Cruz de la Palma Harbour
    3 min walk - 0.2 miles
  • Santa Cruz de la Palma City Hall
    3 min walk - 0.2 miles
  • Insular Museum
    9 min walk - 0.5 miles
  • Playa de Bajamar
    17 min walk - 0.9 miles

Getting around

  • Santa Cruz de la Palma (SPC)
    18 min drive

Restaurants

  • Restaurante La Placeta
    6 min walk
  • Tasca La Cuatro
    3 min walk
  • McDonald's
    5 min walk
  • Drakkar
    8 min walk
  • El Cuarto de Tula
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 14.50 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Double-glazed windows
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 8 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 5:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.5 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hotel San Telmo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel San Telmo?

Check-in start time: 5 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Telmo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel San Telmo located?

Located in the heart of Santa Cruz de la Palma, this hotel is within a 5-minute walk of Santa Cruz de la Palma City Hall and La Palma Beaches. Santa Cruz de la Palma Harbour and Insular Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Telmo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 64 out of 78 reviews
Rating 8 - Good. 12 out of 78 reviews
Rating 6 - Okay. 1 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great building combining style and comfort with history and authenticity.
Stayed 7 nights in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
No Refrigerator Pictures are deceiving The Breakfast is a Joke. Not even worth 5E Very short of words Not deceiving of a ** A large Roach cruising There is a Reataurant by the Alameda near the Santa Maria replica they have great local food and a very good price and a the service is mazing. Arepas Take a local bus (Guagua) and immerse into the country side in the mountains
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's simple and beautiful hotel. Small but has almost everything you need for your stay. They provide breakfast but no lunch nor dinner. Still it is ok because there are many dining choices in the area. Had ocean view room with balcony where you can see the sun rise and starry sky. Located on a steep slope so that you need a taxi to get there w/ luggage. You will hear the road and construction noise when you open the window for cool breeze, so better prepare ear plug if you're sensitive to noise. Overall very good and cozy hotel. Will stay here again.
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast although parking near the hotel may be difficult
Stayed 13 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the best!

Just the cutest little hotel with the absolute best service! We loved the general vibe, sitting on the terrace at night, the comfortable rooms - would love to visit again!
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and confortable
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at San Telmo. The staff was extremely helpful and welcoming! They were very knowledgable and helped us plan a great road trip and organized our car rental. Our room was very comfortable and overlooked the beautiful patio and ocean. We would definitely go back and recommend this establishment to friends.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
L'accueil, le petit-déjeuner, la terrasse, la maison typique
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super Service und Frühstück. Ideale Lage in Santa Cruz!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk ö att besöka

En mysig stad på en väldigt fin ö som är en pärla som vi kommer tillbaka till. Hotellet var mysigt, otroligt bra service och bra läge.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oase inmitten der Altstadt, idyllischer Innenhof, Blick über die Dächer zum Meer Schönes Zimmer, spanischer Balkon in der Morgensonne, ansonsten angenehm schattig Team zuvorkommend, Mitarbeitende sprechen gut deutsch sehr feines Frühstück, Mineralwasser-Spender, Früchte sowie Kafee und Tee ganztägig gratis erhältlich Nähe öffentlicher Gratis-Lift Oberstadt - Avenida am Meer und Bus-Bahnhof Nähe Sehenswürdigkeiten und gute Restaurants
Stayed 10 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viehättävä, rustiikkinen ja kodikas

Hyvät sängyt ja tyynyt. Suihkussa hyvä vedenpaine ja lämmintä vettä. Aamiainen riittävä, erilaisia leipiä, juustoja, leikkeleitä, jogurttia, keitettyjä kananmunia, tomaatti, kurkku. Ilmaista vettä, kahvia, teetä ja hedelmiä tarjolla koko ajan. Hyvä ilmastointi. Suloinen sisäpiha. Rantakadulle lyhyt matka alamäkeä, jossa kauppoja ja ravintoloita. Palvelu oli ystävällistä ja huomaavaista 😍
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jederzeit wieder!

Ein sehr schönes stadthotel, die Zimmer sind komfortabel und neuwertig und sehr sauber. Der Innenhof und die Terrasse laden zum verweilen ein. Wir können das Hotel uneingeschränkt empfehlen und würden jederzeit wieder dort wohnen wenn wir in Santa Cruz sind.
Stayed 7 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Palma i Hotel

This hotel was referred to us and we really enjoyed staying there and we would go back again ; however you need to be aware of the limited parking near by which you get over as every one has the same problem. Very clean ample breakfast and very courteous staff.
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small boutique hotel next to town centre.

Small hotel next to town centre. Tastefully decorated, clean, quiet. Nice peaceful terrace garden. Room was comfortable, with aircon/ heater. Kettle, with tea bags/ infusions available. Parking is possible around the hotel but you might need to go around a couple of times.
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place and exelent service.
Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUEN HOTEL

Buen hotel , muy bien ubicado
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastique tout etait parfait
Stayed 4 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe

Le meilleur hotel des iles canaries Emplacement idezl Super petit dejeuner Amabilités des hoteliers
Stayed 2 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent little boutique hotel

A lovely small hotel located centrally to the main pedestrian and shopping area in town. Beautifully maintained garden and patio. Large and comfortable room. Very friendly and helpful staff. Parking can be a bit scarce but we always managed to find a spot only a short walk away. A couple of nearby restaurants although we would recommend the harbor area for dinner. We look forward to a future visit!
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalen var så mycket trevlig och hjälpsamma. Läget perfekt. Lugnt och charmigt.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit schöner Atmosphäre, die Lage ist ideal, um St. Cruz oder, von der nahegelegenen Busstation aus, die Insel zu erkunden.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in delightful Santa Cruz. Charming, obliging staff.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff and good breakfast
Stayed 3 nights in Dec 2018