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Inatel Flores Hotel

4.0 star property
Waterfront hotel with free breakfast and a fitness center

Choose dates to view prices

INATEL Flores offers an eco-certified waterfront retreat with a hearty breakfast buffet. Relax in the tranquil garden or enjoy the arcade/game room. Practical amenities include in-room WiFi, luggage storage, and bike rentals for exploring the area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Breakfast included
  • Housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bidet
Hair dryer
Private bathroom
  • 1 sq m
  • Sleeps 3
  • 1 Twin Bed

About the neighborhood

Map
Zona do Boqueirao, sn, Santa Cruz das Flores, Azores, 9970-390

Getting around

  • Flores Island (FLW) - 2 min drive

Restaurants

  • ‪O Mergulhador - ‬3 min drive
  • ‪Cana-Roca - ‬17 min drive
  • ‪Cafetaria e Restaurante Macau - ‬6 min walk
  • ‪Lucino's Bar - ‬18 min walk
  • ‪Big Love By Mónica - ‬3 min drive

About this property

Inatel Flores Hotel

Upscale hotel on the waterfront
You can look forward to a free breakfast buffet, a terrace, and a garden at Inatel Flores Hotel. The on-site Mediterranean cuisine restaurant, Restaurante Inatel, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like scuba diving and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Bike rentals, express check-in, and free newspapers
  • Smoke-free premises, 1 meeting room, and a banquet hall
Room features
All guestrooms at Inatel Flores Hotel offer thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and showers
  • TVs with cable channels
  • Balconies, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Inatel

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Sailing
  • Scuba diving

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between May 6 and September 1.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 34.38 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 34.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

INATEL Flores
INATEL Flores Hotel
INATEL Flores Hotel Santa Cruz Das Flores
INATEL Flores Santa Cruz Das Flores
INATEL Flores
Inatel Flores Hotel Hotel
Inatel Flores Hotel Santa Cruz das Flores
Inatel Flores Hotel Hotel Santa Cruz das Flores

Frequently asked questions

Does Inatel Flores Hotel have a pool?

Yes, this property has an outdoor pool.

Is Inatel Flores Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Inatel Flores Hotel?

Self parking is free at this property.

What time is check-in at Inatel Flores Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Inatel Flores Hotel?

Check-out is at noon.

Where is Inatel Flores Hotel located?

Situated on the waterfront, this hotel is 8 mi (12.9 km) from Reserva Florestal Natural das Caldeiras Funda e Rasa.

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Inatel Flores Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 67 reviews
Rating 8 - Good. 26 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and easy access to natural swimming pools in the ocean. Good restaurant.
Stayed 3 nights in Sep 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location by the ocean, conveniently located by two museums and a grocery store, and very easy to walk around town
Stayed 3 nights in Sep 2023

6/10 Okay

Lars

Disliked: Amenities, property conditions & facilities
Needs a refurbishment
Stayed 3 nights in Oct 2023

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water damage on the walls, air conditioner does not allow you to go below 23C. Electrical fixture pulled out of wall and sitting on floor with cables exposed. Water damage on wood floors. Floors worn. Smell of mold. Visible mold in shower. Breakfast goes from 8-11 am, out of freshly sliced fruit by 9 am. Disappointed in hotel. This island is beautiful, this hotel was a disappointment. It was a beautiful location and if you have a water view amazing. It is just obvious that upkeep/update of the hotel is needed. Suggest eating at local restaurants which are wonderful.
Stayed 3 nights in May 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Santa Cruz - more stylish and classy than the pictures show. Beautiful view (sea view-side) and quiet, except for astonishing bird calls at night (Cory's Sheerwaters). Seaview well worth it, but there are pleasant lounges and balcony to get the view as well. Food is good quality, but the half-board is so limited in starters (soup of the day) and sweets (ice-cream, fruit or sweet of the day, which did not change daily) and saves so little money (and none at all if you have many of the main courses), that it is not worth having. Breakfast has a reasonable range, but less so as it declined while we were there. The freshly squeezed orange juice, variety of fresh fruits and yoghurt all disappeared. Some days delays for food due to incredible understaffing: a single person at breakfast and at dinner some days.
Stayed 5 nights in May 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stopping point after a long day of travel
Stayed 1 night in Oct 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles top....

Ich vermute, eines der besten Hotels auf Flores. Mir hat es an nichts gefehlt , war sehr zufrieden.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spacieuse, confortable et vue inavouable sur l'océan et la côte
Stayed 3 nights in Sep 2024

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très confortable et les quelques longueurs de piscine nous on fait beaucoup de bien après une journée de trail. Faisable sans voiture si, par exemple, vous partez le lendemain : comptez 15 minutes à pieds pour vous rendre en ville, 10 minutes max pour être dans l’aéroport.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização em cima do mar

Localização excelente, em cima do mar. Muito perto de piscinas balneares. Os quartos são modernos.
Stayed 7 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flores

Friendly helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hotel au haut d"une falaise avec piscine et chambre vue sur mer. Bon petit déjeuner. Bon restaurant pour y dîner. Le bon point pratique : hotel accessible à pied depuis l'aéroport (5 min) et pour autant pas du tout gêné par le bruit. Point faible : faut compter 20 minutes à pied pour rejoindre le centre ville où l'on peut retrouver des restaurants.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación y excelentes vistas
Stayed 1 night in Jul 2024

8/10 Good

Muriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel tres bien placé, moderne, magnifique vue, piscine agreable aussi, diner au restaurant tres bon, un peu vieillissant, mériterait une petite rénovation
Stayed 4 nights in Jul 2024

8/10 Good

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place to stay

The place is a bit old yet mostly renovated. The service was good, the room was good with a nice view, and there was a good breakfast. It lacks any character to make you feel you are on this unique island.
Stayed 1 night in Jul 2024

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oceanview

Vriendelijke ontvangst, mooie kamer mer oceanview (absolute aanrader) met zicht op Corvo. Heerlijk ontbijt, verse jus d’orange, eitje, vers fruit, yoghurt. Aanrader is ook wel om diner (half board) te boeken. Na terugkeer van hike is t ook heerlijk om even een duik in t zwembad te nemen, ligbedden aanwezig. Ook twee piscinas naturais in directe nabijheid. Kortom, een heerlijk verblijf in dit hotel, aanrader!
Stayed 2 nights in Jul 2024

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great location facing the ocean, not far from the little town but sadly it is in need of some repairs. Great breakfast options.
Stayed 2 nights in Jun 2024

2/10 Terrible

liana

Disliked: Staff & service, property conditions & facilities, room comfort

Dated and poor service

This hotel is tired. It’s need some serious renovations. Restaurant food is mediocre. However AC stopped working on the entire side of the hotel during our stay. We went from an ocean view with a balcony view to a city view with no balcony and zero compensation. It took almost two hours for them to move us to a new room.
Stayed 2 nights in Jun 2024

6/10 Okay

Cidalia

Liked: Cleanliness, amenities
Property was very nice, clean, decent restaurant, front desk staff was not helpful and not friendly. We didn’t book a tour in advance. She tried a couple of people but they were booked. However, there are other options in the area including boat tours which we would have loved and she didn’t bother to look anything up for us. Not very tourist friendly.
Stayed 1 night in Jun 2024

6/10 Okay

Klaus

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Meerblick war schön, aber das Hotel ist SEHR in die Jahre gekommen.
Stayed 3 nights in Jun 2024

2/10 Terrible

JUERG

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
das ganze Hotel fällt auseinander überall Rost, zu wenig Frühstück wenn man etwas später kommt wird nicht mehr nachgefüllt. eine Person alleine muss den Frühstückstisch bestücken und nachfüllen. Alles viel zu teuer
Stayed 4 nights in Mar 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bonne adresse à Flores

Chambre grande, beau balcon avec une très belle vue sur la mer.
Stayed 1 night in Jan 2024

4/10 Poor

STEFANO

Liked: Room comfort
Disliked: Cleanliness

Molto da migliorare

L'hotel è vecchio e mal manutentato. Ho ricevuto la stanza per invalidi, poco male, ci si adegua, peccato che all'arrivo il bagno era sporco (pieno di capelli) e che ho dovuto far pulire di nuovo. Il problema di avere la doccia aperta è che si bagna con la doccia l'intero bagno.. Internet è pessimo! 1-2mb per intederci, fuori nelle zone comuni si arriva a 3-4mb. Capisco che siamo in mezzo all'oceano ma siccome altre strutture in zona (e anche nella piccola isola di Corvo ho trovato 150mb significa che è un problema loro. La colazione è abbastanza scadente e se, come che sono italiano vuoi un espresso (e non il nescafè che non è caffè) lo devi richiedere al bar a pagamento extra. 2 Note positive: Camera con vista oceano e sull'isola di Corvo e lo staff abbastanza cordiale
Stayed 3 nights in Sep 2023

8/10 Good

Guy

Liked: Cleanliness
The situation was unique.
Stayed 4 nights in Sep 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service
This hotel was nice, though showing its age in places. The proximity to the natural pools and airport were great. Since the town is pretty small, you could walk to a lot of places from the hotel.
Stayed 3 nights in Sep 2023

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