Santa Barbara Vacations

There was no guest information desk, The check in desk didn't know nothing! Just check in information.

Great rooms

I felt it was mediocre for the price at comparative other newer hotels on the strip, amongst the maintenance issue the first night we called about the toilet running to which they immediately sent someone to repair which he said he did and went about his way but the second night it did it again to which I went down to address the front desk with the issue that it has continued , they sent another repair man and he did fix the issue but no follow up from management to make sure that it had been fixed and that the room did not smell like toilet water anymore or anything. The pool area also had its issues with the hot tub area showing repair in the concrete and other parts cracked and missing as well as the lazy river missing grout and cracked and separated as well and don’t get me started on the trash around the river. Flooring in the hallways to the rooms had bulges where “repairs” were made and bulges in the carpet were and weak and pushing down. The gym equipment probably doesn’t get maintenance because I did try to work out with the cables machines and the resistance was different for the same weight and the cable coating was missing in places, definitely heavy wear and little to no maintenance as well as no instruction for people to clean after use, the whole time I saw maybe one person use the wet wipes left out. I stayed 10 days in the “mgm grand” and didn’t really find much grand about it except the lobby floors. I will definitely be back to Vegas but not staying here