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Tolteka Plaza

3.5 star property
Hotel in Santa Ana with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Located in the business district, Tolteka Plaza offers a warm welcome with a garden, conference center and restaurant. Unwind by the outdoor pool or connect to WiFi in your room. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Double Bed

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Carretera Internacional y, Av Independencia Sur Km 62, Santa Ana, SA

What's nearby

  • Metrocentro Santa Ana - 11 min walk - 0.6 miles
  • Oscar Alberto Quiteno Municipal Stadium - 16 min walk - 0.9 miles
  • Colonia Gerardo Barrios Community Center - 4 min drive - 1.5 miles
  • Cathedral of Santa Ana - 6 min drive - 2.7 miles
  • Santa Ana City Hall - 6 min drive - 2.7 miles

Getting around

  • El Salvador Intl. Airport (SAL) - 96 min drive

Restaurants

  • ‪food court metrocentro Santa Ana - ‬13 min walk
  • ‪Pizza Hut - ‬12 min walk
  • ‪Ban-Ban - ‬14 min walk
  • ‪T-Late - ‬5 min walk
  • ‪Feria Ganadera - ‬5 min drive

About this property

Tolteka Plaza

Hotel in the business district
Consider a stay at Tolteka Plaza and take advantage of a garden, a conference center, and a restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Express check-out, express check-in, and a front-desk safe
  • A 24-hour front desk, coffee/tea in the lobby, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 50 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonanza

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana

Frequently asked questions

Does Tolteka Plaza have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–9 PM.

Is Tolteka Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tolteka Plaza?

Self parking is free at this property.

What time is check-in at Tolteka Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Tolteka Plaza?

Check-out is at 2 PM.

Where is Tolteka Plaza located?

Situated in the historical district, this hotel is 0.7 mi (1.1 km) from Metrocentro Santa Ana and within 3 mi (5 km) of Oscar Alberto Quiteno Municipal Stadium and Escuela de Artes. Museum of Human Anatomy and Regional Museum of the West are also within 3 mi (5 km).

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Reviews

Tolteka Plaza Reviews

7.6

Good

8.0

Cleanliness

7.4

Location

7.8

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 91 out of 240 reviews
Rating 8 - Good. 61 out of 240 reviews
Rating 6 - Okay. 48 out of 240 reviews
Rating 4 - Poor. 24 out of 240 reviews
Rating 2 - Terrible. 16 out of 240 reviews

Reviews

10/10 Excellent

Nuvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 1 night in Apr 2023

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent trip
Stayed 3 nights in Jan 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servicio
Stayed 5 nights in Dec 2024

4/10 Poor

Valerie

Liked: Cleanliness, room comfort
Disliked: Staff & service

The place where happy isn't allowed

Looking for a place that charges like they have amenities but doesn't, this is the place for you. No washclothes, hand towels, drinking glasses, not even a menu for their restaurant. Let's not mention the cold dead like faces of every single employee there with the exception of the gun toting guard. 3 days and never a smile, wave, good morning, good evening. Weirdest vibe ever. When we left, the front desk staff actually asked the guard to ask us for the room key. The most impersonal experience ever
Stayed 3 nights in Jul 2025

6/10 Okay

Guillermo

Disliked: Cleanliness, property conditions & facilities
Goog parcking staff ,great Clining staff
Stayed 4 nights in Jul 2024

8/10 Good

MERCEDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient, for me and my partner.
Stayed 1 night in Apr 2024

10/10 Excellent

jose

Liked: Cleanliness
Nice costumer service excellent people
Stayed 8 nights in Mar 2024

8/10 Good

Ricardo doroteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is close to a main road. It gets a little noisy in the morning time...
Stayed 8 nights in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The food needs to improve. Needs to provide more variety. The hotel needs more fixing up.
Stayed 1 night in May 2024

2/10 Terrible

Blanca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff asked for everyone's passport including children under 18 years old, because police come to hotel and asks for it, sonce there has been kids trafficking in the past
Stayed 2 nights in Oct 2024

10/10 Excellent

Karla

Liked: Amenities
There was a lot of trash on the side of the property, that was the view from my room.
Stayed 1 night in Jul 2024

6/10 Okay

Juan

Disliked: Amenities, property conditions & facilities
The place has limited services
Stayed 1 night in Apr 2024

4/10 Poor

Wendy

Liked: Staff & service
The service and the hotel are great but the rooms need lots of improvements. They smell and the bath rooms are ugly. There are old water marks on the walls that you can see. I have been here before and I have always enjoyed my staff and the rooms
Stayed 2 nights in Aug 2023

8/10 Good

Antonio

Liked: Staff & service
Disliked: Amenities
Amenities are below average. Shower head points towards wall making it hard to shower. One provided bar soap can't be any smaller for two guests. Not good! One small water bottle for two guests is way below expectations as a greeting gesture. Sad!
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service
The property was poorly managed starting with check-in. They did not have my Expedia prepaid reservation. Speedia reservations had to call them and this process took about an hour. The next problem was they didn't give us the room with two beds and we has purchased and we had to go through this all over again. The beds had a single sheet with no blanket which left us very cold and they claimed not to have any blankets to give to us. On top of this the room was very dirty.
Stayed 2 nights in May 2024

6/10 Okay

Walberto

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a nice hotel, the inside was very relaxing. the pool was nice and clean. Breakfast was really good. Nice room but when we got inside the room it was hot and smelly. The A/C was off. The bath room was ok except the bath tub, it kind of dirty, it had some black stuff line rat poop. We just wiped out. The next day when room service came they left it clean but the on the third day it was full of the sane black stuff. I took pictures and meant to show them to receptionist but I forgot. Another one is the shower head. They need to changed it. Other than that, all employees were nice. One Advice, if you try to check in before the checking time you be ready to pay $25.00.
Stayed 4 nights in Apr 2024

4/10 Poor

Denis

Mucho olor a viejo, no funcionó agua caliente, piscina sucia
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and the staff were extremely friendly and courteous! This would be the only hotel I would stay at when I return. Also had access to the gym next door.
Stayed 6 nights in Oct 2025

6/10 Okay

Colin

Liked: Amenities
Disliked: Staff & service
Place was going through renovations, construction and hotel staff was not aware of guests sleeping at 5:00 am and they were holding loud conversations. Breakfast times could be extended after 8:00 AM on a Sunday.
Stayed 1 night in Oct 2025

4/10 Poor

Denis

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Se muy caro para la calidad de sus instalaciones.
Stayed 2 nights in Oct 2025

4/10 Poor

Guy

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs major renovation. Bathroom shower leaks and rooms are dated.
Stayed 1 night in Oct 2025

8/10 Good

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist couldn't find my reservation at 1st and charged me, but i showed proof and then refunded charge. The room is really nice and bed comfortable. The food was OK could be better since its one of the best hotels in the area. Overall i wouldrecommend
Stayed 1 night in Sep 2025

4/10 Poor

Raul

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel descuidado, toallas viejas casi desechas, se ve que le dan muy poco mantenimiento
Stayed 1 night in Sep 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities
The key cards are a problem… they get deactivated all the time, I have to keep going back to be re program, and it wasn’t just me, I heard the same complain from other guess. The keys are so old and worn out.
Stayed 2 nights in Sep 2025

6/10 Okay

Eusebio

Liked: Cleanliness, staff & service, amenities
Old bathroom need update
Stayed 2 nights in Aug 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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