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Hotel Metropol

4.0 star property
Morning coffee sets the stage for exploring Sankt Polten's cultural gems, from Stadtmuseum to City Hall, before evening relaxation beckons.

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Photo gallery for Hotel Metropol

Lobby - Hotel Metropol (St. Pölten)
Restaurant - Hotel Metropol (St. Pölten)
Business Double or Twin Room, 1 Queen Bed, Non Smoking, City View | Hypo-allergenic bedding, minibar, in-room safe, desk - Hotel Metropol (St. Pölten)
Reception - Hotel Metropol (St. Pölten)
Fitness facility - Hotel Metropol (St. Pölten)
Travelers find themselves in the heart of city life at Hotel Metropol near Domplatz. The property serves a breakfast buffet each morning, while the on-site shopping mall and café provide convenient places to browse or enjoy a coffee break.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
  • Bar

Room options

View all photos for Business Double or Twin Room, 1 Queen Bed, Non Smoking, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Double or Twin Room, 1 Queen Bed, Non Smoking, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in St. Pölten, Hotel Metropol is in the city center and near a boardwalk/promenade. Notable landmarks in the area include Rathausplatz and Domplatz, and travelers wishing to experience a bit of culture can try Stadtmuseum. Sankt Polten City Hall and St. Polten Cathedral are two other places to visit that come recommended. Visit our St. Pölten travel guide
Map
Schillerpl. 1, St. Pölten, Niederösterreich, 3100

What's nearby

  • Domplatz
    5 min walk - 0.3 miles
  • St. Polten Cathedral
    6 min walk - 0.4 miles
  • Sankt Polten City Hall
    6 min walk - 0.4 miles
  • Stadtmuseum
    6 min walk - 0.4 miles
  • Rathausplatz
    6 min walk - 0.4 miles

Getting around

  • St. Pölten (POK-St. Pölten Central Station)
    9 min walk
  • Vienna International Airport (VIE)
    55 min drive

Restaurants

  • Café Schubert
    4 min walk
  • Bar Café Hoppala
    4 min walk
  • La Dolce Vita
    5 min walk
  • Tokyo
    7 min walk
  • Schau.Spiel
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 12 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,906 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Metropol pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 12 per night.

What time is check-in at Hotel Metropol?

Check-in start time: 2:30 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropol?

Check-out is at 11:00 AM.

Where is Hotel Metropol located?

Located in the heart of St. Pölten, this hotel is within a 5-minute walk of Domplatz and Sankt Polten City Hall. Rathausplatz and St. Polten Cathedral are also within 10 minutes. St. Pölten (POK-St. Pölten Central Station) is 9 minutes by foot and St. Pölten Central Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Metropol Reviews

8.2

Very Good

8.6

Cleanliness

9.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 35 out of 90 reviews
Rating 8 - Good. 37 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and nice facility. And they gave us ice for drink.
Stayed 1 night in May 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Great stay We had an audition in the afternoon and they let us have late check out until 2pm Reception staff were very helpful.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent neighborhood

Good breakfast. Excellent staff. Quiet area. 10 minute walk to train station.
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Ethan Matheus

Liked: Cleanliness, amenities
Overall the property is nice and safe. Close to the train station and downtown are. The staff overall are nice. There was one lady at the front desk that acts as if she is not bothered to be there and is not friendly. But everyone else I encountered as friendly.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Werner

Liked: Cleanliness
Disliked: Staff & service
The room was really hot. Even opening the windows didn't help.... The Bar was closed far to early. It says it is open til 10 o'clock. Not true.... The shower is great. Breakfast was good, just missing the fried eggs.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Avoid. This. Hotel.

shower goes hot and cold. instructions don't match the model of safe installed! "air con" switch doesn't do anything. Found out one of the power sockets didn't work, when may laptop had no charge in the morning. Breakfast buffet average. some staff very charming and doing their best despite a hotel failing around them. two members of staff the rudest i have ever found in a hotel. No kettle in bedrooms. I wondered for a minute if i was being filmed for a prank show. Never again.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Eddie

The staff are pleasant and friendly, and the room itself is quite nice. Breakfast is excellent. However, the amenities and supplies were disappointing. There was no coffee machine, no air conditioning, no face towel, no shampoo, and not even a telephone or alarm clock in the room. The safe was secured with a default code that’s widely known, which defeats the purpose of having it. The bathroom design was also problematic — the bathtub only had a half glass partition, which caused water to splash everywhere, making the floor extremely slippery and unsafe. While the hotel uses 220V electricity, there was only one socket available for 110V devices, which was very inconvenient. Overall, I wouldn’t stay here again and wouldn’t recommend it to others.
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid stay

Nice clean hotel. Very helpful staff. Good location.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful to us and others when we were stranded in St Polten during the floods and cancelled train services.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

A warm welcome. The hotel was comfortable, generally very clean (apart from some hairs in the sink!) and quiet - enabling me to get some much needed sleep after a long drive. Breakfast was decent and there was plenty of space in their car park (EUR 10 for 24 hours).
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Charlotte

Disliked: Amenities, property conditions & facilities
No restuarant open at all
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 stars in the 80’s but 1 star value in 2024…

No aircon in any rooms, windows in front of the sun the temperature in my room was 31 degrees (June 2024). I could not have a sleep No snack or food services in the hotel after lunch time. So prepare yourself to go out as even the Mini bar has not a single snack to eat… I mentioned above to reception, she showed me she could not care less… And this is a 4 stars… 4 stars in the 80’s but 1 star value in 2024…
Stayed 1 night in Jun 2024
Verified

8/10 Good

Manfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hatte 2 Zimmer gebucht und beide hatten am nächsten Morgen Probleme mit dem Abfluss in Bad und WC. Wir bekamen sofort andere Zimmer. Sehr gutes Frühstücksbufett. Alles zu Fuß zu erreichen. Schöne helle Garage.
Stayed 2 nights in May 2026
Verified

8/10 Good

Kwun Kiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員友善，樂於協助客人。房間整潔，兼有雪櫃，唯一美中不足之處是冷氣十分弱
Stayed 4 nights in May 2026
Verified

2/10 Terrible

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Im ersten Zimmer lagen schwarze Haare und Bartstoppeln im Bad (ich bin eine blonde Frau) Das zweite Zimmer hatte Müll auf dem Balkon, im Rauchmelder hing eine undefinierbare grüne Substanz und im Bad waren die Glaskasten von innen mit dreck gefüllt. Allgemein sehr abgewohnt und lieblos
Stayed 1 night in Mar 2026
Verified

6/10 Okay

vincent

Liked: Staff & service
Sol taché à plusieurs endroits dans la chambre. Petit déjeuner passable. Personnel à la réception très compétent et accueillant.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Zentral gelegen, sauber und gutes Frühstück. Personal teilweise etwas "U engagiert"
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sibylle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider gab es bis in die Nachtstunden immer wieder Ruhestörungen durch lautes Reden von Personen, die aus Richtung Altstadt zurückkamen sowie durch 2 Skateboardfahrer, die nach Mitternacht extrem laut und unangenehm waren. Natürlich hat das nichts mit dem Hotel selber zu tun. ich möchte dies dennoch nicht unerwähnt lassen, da es wirklich lästig war.
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Hotel eller måske mere konferencecenter

Rimelig afstand fra banegården. Egentlig et lille møde- eller konferencecenter, der tillige virker som hotel uden restaurant. Lidt rutinepræget service, gode små værelser og glimrende morgenmad.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hotel

Très bon séjour, la chambre est confortable et le petit déjeuner offre un grand choix
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom

A minha estadia foi quase perfeita. Foi tudo muito bom, mas o ar condicionado não é ajustável e o quarto estava sempre muito quente. Contudo, gostei muito do hotel. Boa localização também.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Netter freundlicher Empfang, gute Möglichkeit in der hoteleigenen Tiefgarage unsere Fahr- räder abzustellen.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Kaputte abgenutzte Möbel, Defekte Lüftung
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, freundliches Personal, schöne Zimmer und sehr gutes Frühstück.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder.

Solide gut.
Stayed 1 night in Jul 2024