Vacations Close To Sandy Neck Beach

I loved that there was a coffee dispenser for guests to use- it would’ve been handy to have a filtered water dispenser as well. The shuttle service with Leyla was prompt, reliable and very useful. Not so much the following day when she wasn’t working. There were affordable food options on the property which was also useful. I hated that the positioning of the AC unit was directly next to the bed as it blew full force onto my face with no option to move the vents. It was an uncomfortable and sleepless night. The pool was overcrowded and the water was very cloudy- filters needed to be cleaned or replaced but it didn’t seem like the pool staff cared enough to do anything about it. I paid close to 500 CAD for a one night stay (3x the rate of Yarmouth motel) and unfortunately, despite how helpful and nice the staff was, I don’t feel it was good value for money.

The building needs refreshing. The bathroom doors in either room did not shut completely. Staff couldn't find our keys when we got there and made check in pretty difficult. The office doesn't open until 8:00 a.m. So there's nowhere to get coffee in the morning except walking about 20 minutes away. Beach area and chairs old and dirty.

The digital concierge is a horrible idea that tanks this property. The fact that there are no staff on site means that issues- like when our digital lock malfunctioned and we were locked out for two hours- became a huge headache with minimal accommodations. They say you can text with any issues, but they didn't respond to most of my messages, including offering a potential late check out and then never confirming it. For what you're paying for this hotel, you're essentially getting a motel experience. I don't blame any of the staff I did interact with- essentially the Ptown Inn staff have to also support this property and are trying their best but they're not set up for success. The two pros- the bed was comfy and the shower had good water pressure and temp control. Really disappointing experience.

Really enjoyed our stay. Staff went above and beyond, breakfast was top notch and the Location was great.

Room was tucked away in a hidden corner of motel. Housekeeping closet door in hallway was opened with garbage cart in hall. Carpet in hall was disgusting. Outside second floor walkway was peeling plywood which didn’t feel very safe. Surprisingly, interior was satisfactory and bed was comfortable.