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Sercotel Hotel Europa

3.0 star property
Travelers can recharge at this San Sebastián hotel where the on-site restaurant serves lunch and the stylish bar offers evening drinks.

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Photo gallery for Sercotel Hotel Europa

Front of property - Sercotel Hotel Europa (San Sebastián)
Reception - Sercotel Hotel Europa (San Sebastián)
Minibar, in-room safe, blackout drapes, soundproofing - Sercotel Hotel Europa (San Sebastián)
Snack bar - Sercotel Hotel Europa (San Sebastián)
Reception - Sercotel Hotel Europa (San Sebastián)
Sercotel Hotel Europa captures San Sebastián's energy with its convenient dining options. Guests can enjoy meals at the restaurant, grab drinks at the bar, or sip coffee at the cafe. The hotel also offers a gym for workouts, and many visitors note the particularly helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Apartment

Minibar, in-room safe, blackout drapes, soundproofing

Classic Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Apartment

Minibar, in-room safe, blackout drapes, soundproofing

Superior Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room (Basic)

Basic Room (Basic) | Minibar, in-room safe, blackout drapes, soundproofing

Basic Room (Basic)

  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in San Sebastián Centro, a neighborhood in San Sebastián, Sercotel Hotel Europa is in the entertainment district and near the beach. Edificio de Correos and Cathedral of the Good Shepherd are local landmarks, and travelers looking to shop may want to visit 31 de Agosto Kalea and Calle San Pedro. Looking to enjoy an event or a game while in town? See what's happening at Reale Arena or Velódromo de Anoeta. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our San Sebastián travel guide
Map
San Martin, 52, San Sebastián, Gipuzkoa, 20007

What's nearby

  • Concha Promenade featuring a beach, general coastal views and a coastal town
    Concha Promenade
    1 min walk - 0.1 miles
  • Concha Beach showing general coastal views, swimming and a coastal town
    Concha Beach
    2 min walk - 0.1 miles
  • Cathedral of the Good Shepherd which includes street scenes and heritage architecture as well as a small group of people
    Cathedral of the Good Shepherd
    3 min walk - 0.2 miles
  • Maria Cristina Bridge showing a river or creek, heritage elements and a bridge
    Maria Cristina Bridge
    6 min walk - 0.4 miles
  • San Sebastian City Hall which includes a city, a beach and a park
    San Sebastian City Hall
    8 min walk - 0.5 miles

Getting around

  • San Sebastian Amara Station
    7 min walk
  • San Sebastian (EAS)
    24 min drive

Restaurants

  • La Brasserie Mari Galant
    3 min walk
  • El Bar De Hotel De Londres
    3 min walk
  • Aitana
    2 min walk
  • La Espiga
    3 min walk
  • Sebastopol
    1 min walk

About this property

Sercotel Hotel Europa

Hotel near Concha Beach
Consider a stay at Sercotel Hotel Europa and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant offers lunch. In addition to a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • Multilingual staff, a banquet hall, and an elevator
  • A front-desk safe, smoke-free premises, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 65 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Smart TVs with digital channels
  • Daily housekeeping, electrical adapters/chargers, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight; EUR 25 per day; discounts available
  • Secured, covered self parking on site (EUR 25 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (492 ft away; open 8:00 AM to midnight)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Sercotel Hotel Europa San Sebastian
Husa Europa Hotel
Husa Europa Hotel San Sebastian
Husa Europa San Sebastian
Husa Europa Hotel San Sebastian - Donostia
Sercotel Europa San Sebastian
Husa Europa San Sebastián Donostia
Sercotel Europa
Hotel Sercotel Europa
Husa Europa
Sercotel Hotel Europa Hotel
Sercotel Hotel Europa San Sebastián
Sercotel Hotel Europa Hotel San Sebastián

Frequently asked questions

Is Sercotel Hotel Europa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Sercotel Hotel Europa?

Check-in begins at 4:00 PM.

What time is check-out at Sercotel Hotel Europa?

Check-out is at noon.

Where is Sercotel Hotel Europa located?

Located in San Sebastián Centro, this hotel is within a 10-minute walk of Concha Promenade and Concha Beach. Cathedral of the Good Shepherd and Bay of Biscay are also within 5 minutes. San Sebastian Amara Station is 7 minutes by foot and Donostia-San Sebastián Station is 9 minutes.

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Reviews

Sercotel Hotel Europa Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 353 out of 979 reviews
Rating 8 - Good. 413 out of 979 reviews
Rating 6 - Okay. 157 out of 979 reviews
Rating 4 - Poor. 44 out of 979 reviews
Rating 2 - Terrible. 12 out of 979 reviews

Reviews

Verified

10/10 Excellent

Mona

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience from arrival to departure! The concierge staff were welcoming and helpful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elonia

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location, modern design, friendly and helpful staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Superior Twin is a great room at the corner of the building with 2 small balconies. The breakfast was one of the best we have had in Spain! We would stay here again!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Orlando

Liked: Amenities
Great location. Friendly staff. Clean functional room. Would stay there again!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities
`Excellent location for walking to Old Town and also train station
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel. The location is excellent, 2 minutes from La Concha Beach. It’s an easy 10 minute walk to the old town. Hotel staff were very helpful with information and restaurant suggestions.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Excellent location! Super easy walk to so many useful places like La Concha, the old town, train station, etc.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great position to explore San Sebastián both for La Concha beach and old town, the hotel is ok without being spectacular- fine for a 2 night stay - we didn’t eat or drink in hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location with easy walks to the beach or old town. The staff were friendly and accommodating. The room was clean and more spacious than we expected. Definitely would book this one again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Marichu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location!

Excellent location! The location is excellent! We coild see La Concha bay from our balcony. Our room was small but very clean. The staff are very nice. We would stay here again.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

MARTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, as well as the property
Stayed 1 night in Mar 2025
Verified

8/10 Good

Erica

Liked: Cleanliness, amenities, property conditions & facilities
comfortable, clean, and very convenient location. staff were a bit chilly and could have been friendlier and more proactive. but fundamentally a fine hotel.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall. Hotel is located close to La Concha Beach and City Center.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms. Great hotel!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
clean room
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Sebastián delight

A wonderful location within walking distance to the beach and old town. Delicious breakfast. San Sebastián has lots to offe.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amarilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel excelente, muy céntrico, cómodo, limpio, el desayuno exquisito. Muy cerca de la playa la concha caminando a 3 minutos. Excelente hubicación y el precio excelente. lo recomiendo 100% si vuelvo otra vez selecciono el mismo hotel. Excelente precio An excellent hotel, very central, comfortable, clean, and with an exquisite breakfast. Very close to La Concha Beach, a three-minute walk away. Excellent location and excellent price. I highly recommend it. If I return, I will choose the same hotel.
Playa La Concha
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Noune

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, wonderful stuff
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Niall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a nice clean entrance/lobby. Breakfast was lovely. However room had a damp smell and was very small and the bedsheets while probably were'nt damp, because the whole room smelt damp it felt as if they were
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is wonderful! Staff is very professional and friendly. I would stay here again!
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but excellent location and close to the beach. Staff was amazing.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location - walking distance to old town and the train station. Breakfast was great.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, large comfortable rooms, which included a kettle. Staff are excellent- friendly, knowledgeable and very efficient.
Stayed 4 nights in May 2024