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Mercure San Sebastian Monte Igueldo

4.0 star property
Families find a welcoming retreat near Ondarreta Beach where helpful staff, authentic Basque cuisine, and a seasonal pool create a comfortable getaway

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Photo gallery for Mercure San Sebastian Monte Igueldo

2 bars/lounges - Mercure San Sebastian Monte Igueldo (San Sebastián)
Business center - Mercure San Sebastian Monte Igueldo (San Sebastián)
Seasonal outdoor pool - Mercure San Sebastian Monte Igueldo (San Sebastián)
2 bars/lounges - Mercure San Sebastian Monte Igueldo (San Sebastián)
2 restaurants; lunch and dinner served - Mercure San Sebastian Monte Igueldo (San Sebastián)
The Mercure San Sebastian Monte Igueldo is near Ondarreta Beach and Miramar Palace. Families love the warm hospitality and sun-drenched terrace. Travelers can enjoy Basque flavors at two on-site restaurants or relax by the seasonal outdoor pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, Balcony

8.0 out of 10
Very good
(24 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Privilege, Premium Room, Sea View

Privilege, Premium Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Privilege, Premium Room, Sea View

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Mountain View

A hotel room with a bed, two chairs, a desk, a TV, and a window with curtains.

Standard Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Sea View

Standard Room, 2 Twin Beds, Sea View | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Sea View

8.4 out of 10
Very good
(11 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, With Sofa Bed, Mountain View

A hotel room with two beds, a desk, a TV, and a small table with a sign.

Standard Twin Room, With Sofa Bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located near the beach, Mercure San Sebastian Monte Igueldo is in Antiguo, a neighborhood in San Sebastián. The area's natural beauty can be seen at Bay of Biscay and Ondarreta Beach, while Monte Igueldo and Donostia-San Sebastian Aquarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Reale Arena. Visit our San Sebastián travel guide
Map
Paseo del Faro 134, San Sebastián, 20008

What's nearby

  • Monte Igueldo
    Monte Igueldo
    1 min walk - 0.1 miles
  • Ondarreta Beach
    Ondarreta Beach
    1 min drive - 0.3 miles
  • Miramar Palace
    Miramar Palace
    2 min drive - 1.1 miles
  • Concha Promenade
    Concha Promenade
    2 min drive - 1.1 miles
  • Royal Palace of Miramar
    2 min drive - 0.9 miles

Getting around

  • San Sebastian Amara Station
    14 min drive
  • San Sebastian (EAS)
    31 min drive

Restaurants

  • Ñam
    5 min drive
  • Bar Pepe
    4 min drive
  • Restaurante Ezeiza
    4 min drive
  • Kalaberri
    5 min drive
  • Syra Coffee
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Mercure San Sebastian Monte Igueldo have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10 AM–9 PM.

Is Mercure San Sebastian Monte Igueldo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure San Sebastian Monte Igueldo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure San Sebastian Monte Igueldo?

Check-out is at noon.

Where is Mercure San Sebastian Monte Igueldo located?

This family-friendly San Sebastián hotel is located near the beach, within a 15-minute walk of Monte Igueldo and Bay of Biscay. Ondarreta Beach and Concha Promenade are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure San Sebastian Monte Igueldo Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 325 out of 612 reviews
Rating 8 - Good. 159 out of 612 reviews
Rating 6 - Okay. 74 out of 612 reviews
Rating 4 - Poor. 36 out of 612 reviews
Rating 2 - Terrible. 18 out of 612 reviews

Reviews

Verified

10/10 Excellent

Isabel

Liked: Cleanliness, property conditions & facilities
Beautiful lobby and dinning area. Hotel has an amazing view of the city
Stayed 3 nights in Jun 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, lovely hotel, stunning views, only issue we had was the people In the room next to us was so loud, arguing and slamming doors and the walls are paper thin.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, friendly staff, comfortable bed. The only downside was you may hear your neighbors sometimes.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Donastia bay from the bar is just magnificent, day and night! The staff are all wonderfully welcoming and friendly. The parking for disabled guests is excellent right next to the hotel entry. The food in the restaurant was a little expensive for what was served, Be prepared to show the parking attendant at the amusement park your hotel booking!! All in all a good stay!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nadya

Liked: Amenities
Beautiful views great location Amazing breakfast
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Edgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views. Great bar. Quiet and relaxing place.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have the breakfast but room was clean
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Josée

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Expensive and overpriced. I have been receiving aggressively by the women at the gate. After driving 6 hours, she needed to see my booking papers before let us in. Some friends asked for an early check in and paid for it, but the room wasn’t ready. We asked for a diner reservation 2 minutes after checking and got asked if we had a room??? The A/C wasn’t working even if it was 30C outside. We have to ass the desk to start it. The location was Awesome, you got the view over the beach and the city. At the restaurant the personnel was wonderful. It cost 38€ for 2 Aperol Spritz. Gastronomical diner was 85€ per person, pretty good.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Parnaz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
View amazing if you get the room with balcony
Stayed 3 nights in Aug 2025
Verified

8/10 Good

R

Liked: Cleanliness, staff & service
Amazing views, brilliant staff, great feel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views from this hotel atop Monte Igueldo. Breakfast and bar were very good. If you're planning to use the funicular to get to/from town, know that its last run is at 8:30pm.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, amenities
Amazing views of San Sebastián! Great pool and rooms very clean!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Porfirio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with a fantastic view over the city.
View from the room
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view – totally worth it! The room was a bit dusty on arrival, but otherwise clean and comfortable. Room facilities were excellent and well-maintained. Breakfast was nice, though the hot food and dinner options felt a bit limited, especially for international guests. Overall, a great stay with stunning scenery!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation, great view of the bay, very good restaurant. We would love to come back.
Stayed 1 night in May 2024
Verified

8/10 Good

Rupert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in prime view location with very nicely decorated rooms. Due to good weather they kept the pool open during our stay. Phenomenal views and quality loungers on the roof deck. A few of the staff were a bit brusque and we waited a long time for service at the bar when we first arrived. Room soundproofing left something to be desired. Opportunity to enable making a cup of tea in room not just pod coffee. Breakfast buffet steep at EUR 24pp
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how the hotel sit up high providing great view to the city below. The room and amenities were great. Staff were eager to assist.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Stanka

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is nice and in very nice area, beautiful views!!! Unfortunately it was pouring rain when we arrived and we were not admited to the restaurant for diner but sent to the bar to snack and pay fortune compare to the old city restaurants. Was not very happy with the stay
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views and resort feel!

Excellent stay at Mercure San Sebastián. Pick this hotel because it was a respite from city centers during our travels. It gave you an excellent resort feel. The views and panoramic location was gorgeous. It was quite difficult though to get down to the town as the pannicular does not start till 1030 and it ends at 8:30 so we needed to rely on taxis of which they took minimum of 10 to 15 minutes to get up to the hill and sometimes many people were waiting ahead of us. The walk down or up is on a very curved road with steep incline and little protection from cars, therefore we did not walk and the path was quite long. Otherwise, we are very happy with our stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure San Sebastian Monte Igueldo has the best views of the town of San Sebastián imaginable. The staff was attentive to our needs and provided impeccable service.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Than Naing

Liked: Cleanliness, staff & service, property conditions & facilities
easy parking pleasant location with sea view breastast has varities to choose. Taste is delicious. swimming pool at the top is good We feel joyful.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
We did not realize there was an amusement park outside the hotel but the furnicular was an amazing bonus to help us get down into town. The views from the hotel are absolutely stunning and the pool deck is likely the most picturesque pool scene we have ever enjoyed!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with stunning views

We stayed at the hotel for six nights. The views from the hotel are just stunning and overall the hotel was well worth the money. In addition to the views, the facilities were good and the staff was friendly.
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Kelly

Loved the property! Loved the amusement park around the property and the views from our balcony were amazing. We will be back!
Stayed 3 nights in Sep 2023