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Mercure San Sebastian Monte Igueldo

Property class: 4

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Photo gallery for Mercure San Sebastian Monte Igueldo

A balcony with seating and potted plants, overlooking a body of water. - Mercure San Sebastian Monte Igueldo (San Sebastián)
A spacious lobby with a high ceiling, modern chandeliers, and a central staircase. - Mercure San Sebastian Monte Igueldo (San Sebastián)
Exterior - Mercure San Sebastian Monte Igueldo (San Sebastián)
A spacious lobby with leather sofas, a coffee table, and a view of the sea. - Mercure San Sebastian Monte Igueldo (San Sebastián)
A spacious hotel lobby with a geometric patterned wall, a marble floor, and a view into the dining area. - Mercure San Sebastian Monte Igueldo (San Sebastián)
Located close to Monte Igueldo and Ondarreta Beach, Mercure San Sebastian Monte Igueldo provides a terrace, a playground, and a library. Be sure to enjoy lunch, dinner, and Basque cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, Balcony

A balcony with a table set for breakfast, overlooking a coastal landscape.

Privilege, Room, Balcony

8.4 out of 10
Very good
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Privilege, Premium Room, Sea View

A hotel room with a bed, a sofa, a small table, and a view of the sea.

Privilege, Premium Room, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

A hotel room with a bed, bedside tables, a desk, a chair, and a glass-top table.

Standard Room, 1 Twin Bed (Single Room, 1 Twin Bed)

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Mountain View

A hotel room with a bed, two chairs, a desk, a TV, and a window with curtains.

Standard Room, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a nightstand with a lamp.

Standard Room, 2 Twin Beds, Sea View

8.4 out of 10
Very good
(15 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, With Sofa Bed, Mountain View

A hotel room with two beds, a desk, a TV, and a small table with a sign.

Standard Twin Room, With Sofa Bed, Mountain View

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

About the neighborhood

Located near the beach, Mercure San Sebastian Monte Igueldo is in Antiguo, a neighborhood in San Sebastián. The area's natural beauty can be seen at Bay of Biscay and Ondarreta Beach, while Monte Igueldo and Donostia-San Sebastian Aquarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Reale Arena. Visit our San Sebastián travel guide
Map
Paseo del Faro 134, San Sebastián, 20008

What's nearby

  • A coastal cityscape with a prominent hill and a lighthouse.
    Monte Igueldo
    1 min walk - 0.1 miles
  • A beach with people sunbathing and swimming, a clear blue sea, and buildings on a hillside.
    Ondarreta Beach
    1 min drive - 0.3 miles
  • A large, historic building with Tudor-style architecture, including steeply pitched gable roofs and decorative half-timbering.
    Miramar Palace
    2 min drive - 1.1 miles
  • A crowded beach with people sunbathing and swimming, a clear blue sky, and boats in the water.
    Concha Beach
    5 min drive - 2.0 miles
  • A stone building with a sign reading "AQUARIUM" and a staircase leading to an entrance.
    Donostia-San Sebastian Aquarium
    14 min drive - 2.6 miles

Getting around

  • San Sebastian Amara Station
    14 min drive
  • San Sebastian (EAS)
    31 min drive

Restaurants

  • Bar Pepe
    4 min drive
  • Alaia
    6 min walk
  • Bar Antzara
    4 min drive
  • Syra Coffee
    4 min drive
  • La Cervecería del Antiguo
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Mercure San Sebastian Monte Igueldo have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10 AM–9 PM.

Is Mercure San Sebastian Monte Igueldo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure San Sebastian Monte Igueldo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure San Sebastian Monte Igueldo?

Check-out is at noon.

Where is Mercure San Sebastian Monte Igueldo located?

This family-friendly San Sebastián hotel is located near the beach, within a 15-minute walk of Monte Igueldo and Bay of Biscay. Ondarreta Beach and Concha Promenade are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure San Sebastian Monte Igueldo Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 364 out of 690 reviews
Rating 8 - Good. 177 out of 690 reviews
Rating 6 - Okay. 82 out of 690 reviews
Rating 4 - Poor. 44 out of 690 reviews
Rating 2 - Terrible. 23 out of 690 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here in San Sebastián at this hotel. If you want to enjoy beautiful views & a relaxing experience this is the place to be. I would recommend a stay here to explore the surrounding areas, & capture the beauty of this city.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great views.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Overall ok . Good views . The bar and lounge inside waiters can sometimes be rude and add things on you didnt ask for . A bit sketchy . Better to avoid .
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location with views across the city, beaches and ocean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful lobby and dinning area. Hotel has an amazing view of the city
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, lovely hotel, stunning views, only issue we had was the people In the room next to us was so loud, arguing and slamming doors and the walls are paper thin.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, friendly staff, comfortable bed. The only downside was you may hear your neighbors sometimes.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
Beautiful views great location Amazing breakfast
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The views from the terraces, lounges, rooms etc all great. Staff was mostly helpful except when we needed 2 coffee packets for the room. They said we were allowed only one. Weird. Otherwise quite nice. I will come back. Disappointed that there was no spa services. But found an amazing sea water circuit & spa on the beach at la Perla. BONUS 1914 era kids amusement park was adorable. Riding the water boat around the mountain was fun. Skee ball etc. on the hotel side you wouldn’t know the park was just below and behind the hotel. Funicular up & down the mountain also very nice.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The room was clean but had a fusty smell when entering. Beds were comfortable. Trying to get drink at bar proved tricky as wasnt manned well. Check-in was chaos. Asked to check in early as had an injury but room wasnt ready… but then once 3 oclock came everyone rushed to check-in & it was a long drawn out wait that didnt need to happen. Staff were twiddling their thumbs up until 3pm!! Restaurant staff & cleaning staff were very helpful however & views are spectacular. However a day-trip would suffice
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Donastia bay from the bar is just magnificent, day and night! The staff are all wonderfully welcoming and friendly. The parking for disabled guests is excellent right next to the hotel entry. The food in the restaurant was a little expensive for what was served, Be prepared to show the parking attendant at the amusement park your hotel booking!! All in all a good stay!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Very rude check in staff. Gave us the worst room in the hotel which they were obliged by law to have. Reason that we were using “coupons” i.e. booked the room using Hotels.com. Being an Expedia premium member I have never heard something like that and if such behavior will be met in the future it will be the death of Expedia alike booking services. Otherwise than that the Hotel and pool area is very good.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views. Great bar. Quiet and relaxing place.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
View amazing if you get the room with balcony
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Amazing views, brilliant staff, great feel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Amazing views of San Sebastián! Great pool and rooms very clean!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with a fantastic view over the city.
View from the room
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have the breakfast but room was clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views from this hotel atop Monte Igueldo. Breakfast and bar were very good. If you're planning to use the funicular to get to/from town, know that its last run is at 8:30pm.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation, great view of the bay, very good restaurant. We would love to come back.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view – totally worth it! The room was a bit dusty on arrival, but otherwise clean and comfortable. Room facilities were excellent and well-maintained. Breakfast was nice, though the hot food and dinner options felt a bit limited, especially for international guests. Overall, a great stay with stunning scenery!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how the hotel sit up high providing great view to the city below. The room and amenities were great. Staff were eager to assist.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
easy parking pleasant location with sea view breastast has varities to choose. Taste is delicious. swimming pool at the top is good We feel joyful.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure San Sebastian Monte Igueldo has the best views of the town of San Sebastián imaginable. The staff was attentive to our needs and provided impeccable service.
Stayed 1 night in Dec 2023