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Hotel SANSEbay

3.5 star property
Guests sip local coffee and nibble on snacks with stunning views before hopping on rental bikes or strolling to nearby Concha Beach for a day of exploration

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Photo gallery for Hotel SANSEbay

Double Room, Sea View | View from room - Hotel SANSEbay (San Sebastián)
Reception - Hotel SANSEbay (San Sebastián)
Exterior - Hotel SANSEbay (San Sebastián)
Junior Suite SANSEbay | Living area | Smart TV, books - Hotel SANSEbay (San Sebastián)
Reception - Hotel SANSEbay (San Sebastián)
Hotel SANSEbay captures the essence of Donostia-San Sebastian with its bar for quick bites and prime location near Concha Beach. Travelers appreciate the in-room WiFi, family-friendly babysitting services, and staff members who consistently earn praise from visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Urban familiar terraza

Urban familiar terraza | Premium bedding, down comforters, in-room safe, blackout drapes

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Urban interior patio

Urban interior patio | Premium bedding, down comforters, in-room safe, blackout drapes

Urban interior patio

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía | Premium bedding, down comforters, in-room safe, blackout drapes

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, down comforters, in-room safe, blackout drapes

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Urban confort terraza

Urban confort terraza | Premium bedding, down comforters, in-room safe, blackout drapes

Urban confort terraza

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a flat-screen TV, and a view of the city through a balcony.

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, in-room safe, blackout drapes

Premium Room

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Suite SANSEbay

Suite SANSEbay | View from room

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Basic Double Room

Premium bedding, down comforters, in-room safe, blackout drapes

Basic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite SANSEbay

Junior Suite SANSEbay | Living area | Smart TV, books

Junior Suite SANSEbay

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Old Town San Sebastián, a neighborhood in San Sebastián, Hotel SANSEbay is near the airport and on the boardwalk/promenade. The area's natural beauty can be seen at Concha Beach and Monte Urgull, while Donostia-San Sebastian Aquarium and Monte Igueldo are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Reale Arena. Looking to get your feet wet? Kayaking, canoeing and motor boating adventures can be found near the property. Visit our San Sebastián travel guide
Map
Calle mari 21, San Sebastián, 20003

What's nearby

  • Monte Urgull
    Monte Urgull
    1 min walk - 0.0 miles
  • Plaza de La Constitucion
    Plaza de La Constitucion
    3 min walk - 0.2 miles
  • Donostia-San Sebastian Aquarium
    Donostia-San Sebastian Aquarium
    6 min walk - 0.4 miles
  • Concha Beach
    Concha Beach
    7 min walk - 0.4 miles
  • Concha Promenade
    Concha Promenade
    8 min walk - 0.5 miles

Getting around

  • Donostia-San Sebastián Station
    17 min walk
  • San Sebastian (EAS)
    24 min drive

Restaurants

  • Gandarias
    3 min walk
  • Atari Gastroteka
    2 min walk
  • Akerbeltz
    2 min walk
  • Casa Alcalde
    3 min walk
  • Ganbara
    4 min walk

About this property

Hotel SANSEbay

Hotel near Monte Urgull
Located close to Donostia-San Sebastian Aquarium and Concha Beach, Hotel SANSEbay provides a coffee shop/cafe, dry cleaning/laundry services, and a snack bar/deli. Active travelers can enjoy cycling at this hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), books, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel SANSEbay have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • Smart TVs with premium channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Urgul

Things to do

  • Bicycle rentals
  • Books
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

Is Hotel SANSEbay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Hotel SANSEbay?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel SANSEbay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel SANSEbay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 150.00 per vehicle applies.

Where is Hotel SANSEbay located?

Located in Old Town San Sebastián, this beach hotel is within a 10-minute walk of Monte Urgull, Donostia-San Sebastian Aquarium, and Concha Beach. Concha Promenade and Kursaal Congress Centre and Auditorium are also within 15 minutes. Donostia-San Sebastián Station is 17 minutes by foot and San Sebastián (YJH-San Sebastián-Donostia Train Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel SANSEbay Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 399 out of 497 reviews
Rating 8 - Good. 79 out of 497 reviews
Rating 6 - Okay. 11 out of 497 reviews
Rating 4 - Poor. 2 out of 497 reviews
Rating 2 - Terrible. 6 out of 497 reviews

Reviews

Verified

10/10 Excellent

Mark Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly & helpful. Breakfast choices were great. Our room was exellent, complete with toiletries & minibar. Perfect location for the old town & beach. We highly recommend & will hoprfully be returning.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, beautiful rooms and great value.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to restaurants, great ocean view
Park steps from hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ahmet ragip

Liked: Cleanliness, staff & service, amenities
Perfect location, clean and modern, nice foods
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Christine Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hotel in San Sebastián. Fabulous location in the old town with an excellent view of harbour. You can walk everywhere. Lots of pinchos and restaurants in the neighborhood. Lots of local shops too. Next to beach. Linens are great and staff friendly and helpful. We will definitely stay here again. That is, on our next visit to San Sebastián.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Helmys

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff and the rooms are clean. Andy at the Front desk was very helpful. Gave us great recommendations of the area. We will love to comeback again. Only downside is that our room didn't have drawers to set our clothes. Beside that, everything was wonderful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Keiji

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from costumer service to the hotel location
Stayed 3 nights in Oct 2025
Verified

8/10 Good

ushma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable, it was in a very good location for the old town and bay area. The only thing to be aware of was the noise from local bars. Our rooms were extremely close to the street and steps leading out if town and was where people would gather aat night. It also meant you were opening the windows right where people were standing. Our rooms were at the front so be aware of noise if booking these! Otherwise, no issues with the rooms themselves.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facility and location but bar downstairs was loud into the night and early morning. Hotel did provide ear plugs.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Perfekt Place! Perfect Staff! Loved everything about it!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Very helpful and kind.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Chelsey

Liked: Cleanliness, property conditions & facilities
The location was perfect.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, beautiful view and great rooms
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
It’s the perfect location for exploring San Sebastián. The bed was really comfy. It was a no frills room which we were fine with but being on the ground floor it was dark and noisy in the night. We would stay again though and enjoyed our stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly located. Lovely helpful staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The whole family enjoyed staying in this hotel. Staff super friendly and room was large and comfortable.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great location. The 2 bedroom apartment may family and I had was very modern and well maintained. The location is excellent for access to the beach, shops and restaurant. The breakfast was really good and staff were so polite and friendly. Really enjoyed our stay!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel. The staff was great.
Stayed 3 nights in Jun 2025