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Hotel SANSEbay

3.5 star property
Guests sip local coffee and nibble on snacks with stunning views before hopping on rental bikes or strolling to nearby Concha Beach for a day of exploration

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Photo gallery for Hotel SANSEbay

A modern hotel room with a large bed, a desk, a TV, and a balcony with a city view. - Hotel SANSEbay (San Sebastián)
A modern hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a balcony with a view of the city. - Hotel SANSEbay (San Sebastián)
A hotel reception area with a modern design, including a marble reception desk, a wooden reception desk, and a staircase leading to the upper floors. - Hotel SANSEbay (San Sebastián)
A marina with boats docked, surrounded by buildings with balconies and terraces. - Hotel SANSEbay (San Sebastián)
A modern interior with seating arrangements, a decorative partition, and hanging plants. - Hotel SANSEbay (San Sebastián)
Hotel SANSEbay captures the essence of Donostia-San Sebastian with its bar for quick bites and prime location near Concha Beach. Travelers appreciate the in-room WiFi, family-friendly babysitting services, and staff members who consistently earn praise from visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Urban familiar terraza

A hotel room with a bed, bedside table, lamp, chair, small table with a plant, and a TV mounted on the wall.

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, Sea View

A hotel room with a bed, a desk, a chair, a window with curtains, and a TV mounted on the wall.

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Urban interior patio

A bedroom with a bed, a desk, two chairs, and bedside lamps.

Urban interior patio

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Familiar vistas laterales bahía

A modern hotel room with a large bed, bedside lamps, a desk, and a view of the outdoors.

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Cozy Apartment

A modern kitchen with white cabinetry, a central island with stools, a built-in oven, and a microwave above the counter.

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Smart Apartment

A modern living room with a sofa, a dining table, and a small kitchen area with white cabinets and a blue accent wall.

Smart Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, down comforters, in-room safe, blackout drapes

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Urban confort terraza

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outside.

Urban confort terraza

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

A modern hotel room with a large bed, a sofa, a dining area, and a view of boats through the window.

Premium Room

  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Suite SANSEbay

Suite SANSEbay | View from room

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Basic Double Room

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a window with curtains.

Basic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite SANSEbay

A modern hotel room with a large bed, two chairs, a TV, and a balcony with a view.

Junior Suite SANSEbay

  • Partial sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

APARTMENT SUPERIOR TWO DOUBLE BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT TWO QUEEN BEDS SUPERIOR

  • Sleeps 10
  • Free WiFi

View all photos for Deluxe two bedrooms Apartment Capacity 4

A neatly made bed with a blue blanket, a bedside lamp, and a window with blinds.

Deluxe two bedrooms Apartment Capacity 4

  • 75 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds
  • Free WiFi

About the neighborhood

Located in Old Town San Sebastián, a neighborhood in San Sebastián, Hotel SANSEbay is near the airport and on the boardwalk/promenade. The area's natural beauty can be seen at Concha Beach and Monte Urgull, while Donostia-San Sebastian Aquarium and Monte Igueldo are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Reale Arena. Looking to get your feet wet? Kayaking, canoeing and motor boating adventures can be found near the property. Visit our San Sebastián travel guide
Map
Calle mari 21, San Sebastián, 20003

What's nearby

  • A coastal city with a curved beach, rocky breakwater, and a hill with buildings.
    Monte Urgull
    1 min walk - 0.0 miles
  • A cathedral interior with high vaulted ceilings, rows of wooden pews, and ornate stone columns.
    Basilica of Saint Mary of the Chorus
    2 min walk - 0.1 miles
  • A historic building with a clock tower, arched entrances, and surrounding cafes.
    Plaza de La Constitucion
    3 min walk - 0.2 miles
  • A stone building with a sign reading "AQUARIUM" and a staircase leading to an entrance.
    Donostia-San Sebastian Aquarium
    6 min walk - 0.4 miles
  • A crowded beach with people sunbathing and swimming, a clear blue sky, and buildings in the background.
    Concha Promenade
    8 min walk - 0.5 miles

Getting around

  • Donostia-San Sebastián Station
    17 min walk
  • San Sebastian (EAS)
    24 min drive

Restaurants

  • Gandarias
    3 min walk
  • Atari Gastroteka
    2 min walk
  • Ganbara
    4 min walk
  • Paco Bueno
    3 min walk
  • Lobby Bar
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Urgul

Things to do

  • Bicycle storage
  • Books
  • TV in common areas

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • High chair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HSS0830

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Hotel SANSEbay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Hotel SANSEbay?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel SANSEbay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel SANSEbay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 150.00 per vehicle applies.

Where is Hotel SANSEbay located?

Located in Old Town San Sebastián, this beach hotel is within a 10-minute walk of Monte Urgull, Donostia-San Sebastian Aquarium, and Concha Beach. Concha Promenade and Kursaal Congress Centre and Auditorium are also within 15 minutes. Donostia-San Sebastián Station is 17 minutes by foot and San Sebastián (YJH-San Sebastián-Donostia Train Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel SANSEbay Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 431 out of 539 reviews
Rating 8 - Good. 84 out of 539 reviews
Rating 6 - Okay. 15 out of 539 reviews
Rating 4 - Poor. 3 out of 539 reviews
Rating 2 - Terrible. 6 out of 539 reviews

Reviews

Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect if you are there to eat and the view from the room was spectacular. Lovely helpful staff, clean rooms and common areas. It’s a great hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very helpful staff, fabulous room. Hotel was spotless. Highly recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location right near the bay and the pintxo bars. The apartment was large with exceptional air conditioning and clothes washing facilities.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Andrea at the front desk was always joyful & welcoming. She made all the difference! Location was excellent. Our 2-bedroom unit was spacious & elegant. Glad we stayed here.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded and I have to say, we had the best views! The apartments are super clean and well stocked. The staff were very kind and helpful. I would most certainly come back here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, beautiful rooms and great value.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Mark Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly & helpful. Breakfast choices were great. Our room was exellent, complete with toiletries & minibar. Perfect location for the old town & beach. We highly recommend & will hoprfully be returning.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate and we had a view of the ocean. The location was right in the center of everything. The staff were super helpful and welcoming.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ahmet ragip

Liked: Cleanliness, staff & service, amenities
Perfect location, clean and modern, nice foods
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to restaurants, great ocean view
Park steps from hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

David R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, helpful and accommodating!! Breakfast was quite good. View was non-existent. Coffee maker in the room would have been wonderful. If you have the whole family in a room note that the frosted glass door for the bathroom has a spot that is unfrosted, meaning someone could see you in the shower. We asked for a sheet which we hung up on the door to solve the problem.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Shelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay in this perfectly located boutique hotel on the edge of the old town near the harbour. The staff were extremely friendly and helpful with lots of tips and a welcome drink! Though I did not have a harbour view, the room had a good shower and comfortable bed - all you really need when there is lots to do outside. I would look to stay there again if back in town.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Luciano

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from costumer service to the hotel location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Christine Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hotel in San Sebastián. Fabulous location in the old town with an excellent view of harbour. You can walk everywhere. Lots of pinchos and restaurants in the neighborhood. Lots of local shops too. Next to beach. Linens are great and staff friendly and helpful. We will definitely stay here again. That is, on our next visit to San Sebastián.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Helmys

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff and the rooms are clean. Andy at the Front desk was very helpful. Gave us great recommendations of the area. We will love to comeback again. Only downside is that our room didn't have drawers to set our clothes. Beside that, everything was wonderful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Estelle

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Keiji

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
Room was very clean and well-appointed with a beautiful view of the sea. Nice bathroom as well. Excellent location at the end of the Concha, and right at the start of Old Town. We booked very last minute, so didn't receive the driving directions video - if you are driving, you do have to drive on the pedestrian roads, so reach out the hotel ahead of time for directions if you don't have them before you head over. There is (paid) parking at the hotel.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, beautiful view and great rooms
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.
Stayed 1 night in Nov 2025