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Hotel Arrizul Congress

Property class: 4

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Photo gallery for Hotel Arrizul Congress

A multi-story hotel with a grand entrance, balconies, and a well-lit facade. - Hotel Arrizul Congress (San Sebastián)
A modern hotel lobby with a large abstract painting, a sofa, a coffee table, and a view of the street through large windows. - Hotel Arrizul Congress (San Sebastián)
A hotel entrance with a glass door, a reception desk, and potted plants. - Hotel Arrizul Congress (San Sebastián)
A modern bedroom with a large bed, a wooden headboard, a bedside table, and a bathroom with a sink and mirror. - Hotel Arrizul Congress (San Sebastián)
A modern living room with a sofa, a small round table, and bar stools. There is a kitchen area with shelves and a refrigerator in the background. - Hotel Arrizul Congress (San Sebastián)
Located close to Kursaal Congress Centre and Auditorium and Plaza de La Constitucion, Hotel Arrizul Congress provides a free manager's reception, laundry facilities, and a gym. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk with a chair, and a wardrobe.

Deluxe Double or Twin Room

8.4 out of 10
Very good
(12 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (extra bed)

A modern hotel room with a large bed, a bedside table, a chair, and a wooden headboard.

Deluxe Double Room (extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Duplex

A modern bedroom with a large bed, a wooden headboard, a bedside table, and a bathroom with a sink and mirror.

Family Duplex

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite

A modern hotel room with a sofa, a round table, a TV mounted on the wall, and a small wooden shelf with a plant.

Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Congress

A balcony with a table, two lounge chairs, a bottle of champagne, and a white umbrella.

Suite Congress

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Single Room

A hotel room with a large bed, a desk with a chair, a small table, and a lamp.

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

DOUBLE DELUXE

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

Double or Twin DELUXE TWO BEDS

  • Sleeps 6

About the neighborhood

Located on the riverwalk, Hotel Arrizul Congress is in Gros neighborhood and is connected to the convention center. Kursaal Congress Centre and Auditorium and Plaza de La Constitucion are two other places to visit that come recommended. With kayaking and surfing/body boarding nearby, you'll find plenty of adventures in the water. Visit our San Sebastián travel guide
Map
Calle Ronda 3, San Sebastián, Gipuzkoa, 20001

What's nearby

  • A historic cathedral with a clock tower, surrounded by trees and modern buildings.
    San Ignacio Church
    3 min walk - 0.2 miles
  • A beach with a large modern building and a prominent hill in the background.
    Kursaal Congress Centre and Auditorium
    3 min walk - 0.2 miles
  • A beach with people sunbathing and swimming, and a large modern building with a grid-like facade.
    Zurriola Beach
    5 min walk - 0.3 miles
  • A historic building with a clock tower, arched entrances, and surrounding cafes.
    Plaza de La Constitucion
    9 min walk - 0.5 miles
  • A crowded beach with people sunbathing and swimming, a clear blue sky, and boats in the water.
    Concha Beach
    11 min walk - 0.6 miles

Getting around

  • Gros Station
    3 min walk
  • San Sebastian (EAS)
    21 min drive

Restaurants

  • Bar Desy
    1 min walk
  • Simona Specialty Coffee Club
    4 min walk
  • Desy Vegas
    1 min walk
  • Basqueland Izakaia
    3 min walk
  • Geralds Bar San Sebastian
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 9 for children
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 11.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Crib (infant bed) fee: EUR 11.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hotel Arrizul Congress pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Arrizul Congress?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Arrizul Congress?

Check-out is at noon.

Where is Hotel Arrizul Congress located?

Located in Gros, this hotel is within a 15-minute walk of Kursaal Congress Centre and Auditorium, Concha Beach, and Plaza de La Constitucion. Gros Station is only a 3-minute walk and Donostia-San Sebastián Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arrizul Congress Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 286 out of 489 reviews
Rating 8 - Good. 145 out of 489 reviews
Rating 6 - Okay. 39 out of 489 reviews
Rating 4 - Poor. 14 out of 489 reviews
Rating 2 - Terrible. 5 out of 489 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, excellent location, super comfortable bed. Some free drinks in the fridge;-)
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location Location, easy to walk to the Old Town, beach, and the bus station. Another bonus was complimentary drinks/coffee in the lobby The area was very pleasant and quiet atmosphere. Staff are very friendly too, we were checked in early as our room was ready.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, clean and in a great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Very convenient location.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Updated. Helpful English speaking staff. Great location. Free mini bar and coffee stand. No parking available. Limited food/breakfast choices. No lock on bathroom door.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location accessible to Old Town, kind staff, very clean and great value.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Would stay here again
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location for all the sights, bars and restaurants. Room and hotel clean and comfortable.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,great staff in a very relaxing part of town with easy access to everything
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff excellent.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelent hotel. Amazing breakfast. Strongly recommend.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, very clean, nice staff.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Location is perfect. 5 min walk to the city center. Room is very comfortable and i'm so grateful for the courtesy of hotel. Complimentary drinks deserve a special appreciation
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our three nights here, room perfect for a city break, bed comfy and staff friendly and informative. Highly recommend
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel conveniently located by markets, shops, bars and places to eat. Staff was very friendly. The breakfast was great. Would stay there again?
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to top spots in the town and great dining. Very helpful front desk. If you plan on having a car, be sure it is a compact as the parking lot is challenging.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel you can walk everywhere. Staff is very knowledgeable and friendly. Hotel is clean, rooms are good size you do not feel cramped. Parking is close
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very beautiful city.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in our 15 days in Europe. Everything about this hotel and the personnel was amazing, specially Javier and Danny. They made our check in smooth and easy, even gave us a map and recommended the best places to wine and dine. Will definitely stay here again.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service. Loved the proximity to everything!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
East access and helpful staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very convenient location. I would however have been happier with tea/coffee making facilities in the room.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Sharp Looking Hotel

The hotel’s clean and sharp look was refreshing.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The mattress dipped to one side. The room was just to warm. No option to switch the Ac on. The staff was excellent.
Stayed 2 nights in Apr 2026