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Hotel Arbaso

Property class: 4

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Photo gallery for Hotel Arbaso

A multi-story hotel with ornate balconies and large windows. - Hotel Arbaso (San Sebastián)
A modern interior with glass walls, wooden furniture, and potted plants. - Hotel Arbaso (San Sebastián)
A modern restaurant with wooden paneling, marble flooring, and a bar area with wine bottles. - Hotel Arbaso (San Sebastián)
A modern hotel lobby with large windows, a reception desk, and a seating area with a sofa and coffee table. - Hotel Arbaso (San Sebastián)
A multi-story building with a classical architectural style, featuring arched doorways and balconies. - Hotel Arbaso (San Sebastián)
Close to Concha Beach and Donostia-San Sebastian Aquarium, Hotel Arbaso provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the steam room. The on-site Basque cuisine fine-dining restaurant, Narru, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Basic Double Room

A modern hotel room with a neatly made bed, a bedside table with a lamp, a small desk, and a chair.

Basic Double Room

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

A modern hotel room with a large bed, a bedside table, a chair, a round mirror, and a small table with a lamp.

Comfort Room

9.4 out of 10
Exceptional
(49 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a round mirror, a bedside table with a lamp, and a view of the outdoors through sheer curtains.

Deluxe Room

8.2 out of 10
Very good
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

A modern hotel room with a large bed, a desk, and a chair.

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern bedroom with a wooden wardrobe, a desk with a chair, a bed, and a bedside lamp.

Junior Suite

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

A modern hotel room with a large bed, a desk, and a dining area. There are skylights on the ceiling, providing natural light.

Premium Penthouse

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

A compact living space with a sofa, a small round table, a wooden chair, a television, and a staircase.

Deluxe Duplex

9.8 out of 10
Exceptional
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

A modern hotel room with a large bed, bedside table, and a flat-screen TV mounted on the wall.

Basic Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite (Mirador)

A modern hotel room with a wooden floor, a bed with a grey headboard, a white armchair, and a view of the city through large windows.

Premium Suite (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

A hallway with wooden cabinets, a wooden floor, and a door leading to a room with a table and chairs.

Deluxe Suite, 2 Bedrooms (Catedral)

  • City view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

About the neighborhood

Located near the beach, Hotel Arbaso is in San Sebastián Centro neighborhood and is connected to a shopping center. Concha Promenade and Port of San Sebastian are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Donostia-San Sebastian Aquarium and Zaldiko Maldikoa. Looking to enjoy an event or a game while in town? See what's happening at Reale Arena or Stadium Gal. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails, mountain biking, and horse riding nearby. Visit our San Sebastián travel guide
Map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004

What's nearby

  • A cathedral with a tall spire, surrounded by buildings with balconies and trees.
    Cathedral of the Good Shepherd
    2 min walk - 0.1 miles
  • A stone bridge with ornate carvings and colorful mosaic tiles.
    Maria Cristina Bridge
    2 min walk - 0.1 miles
  • A crowded beach with people sunbathing and swimming, a clear blue sky, and buildings in the background.
    Concha Promenade
    3 min walk - 0.2 miles
  • A crowded beach with people sunbathing and swimming, a clear blue sky, and boats in the water.
    Concha Beach
    3 min walk - 0.2 miles
  • A historic building with two towers, a central dome, and a large entrance.
    San Sebastian City Hall
    6 min walk - 0.4 miles

Getting around

  • Donostia-San Sebastián Station
    5 min walk
  • San Sebastian (EAS)
    22 min drive

Restaurants

  • Antonio Bar
    4 min walk
  • La Espiga
    3 min walk
  • Starbucks
    4 min walk
  • Cachon
    3 min walk
  • Nespresso Boutique
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered, secured self parking on site (EUR 35 per night)
  • Covered, secured valet parking on site (EUR 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self parking fee: EUR 35 per night
  • Covered valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Frequently asked questions

Is Hotel Arbaso pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 35 per night. Valet parking is available for EUR 35 per night.

What time is check-in at Hotel Arbaso?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Arbaso?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Arbaso provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 57 per person applies.

Where is Hotel Arbaso located?

Located in San Sebastián Centro, this hotel is within a 10-minute walk of Cathedral of the Good Shepherd and Concha Beach. El Raton de Getaria and Edificio de Correos are just steps away. Donostia-San Sebastián Station is 5 minutes by foot and San Sebastián (YJH-San Sebastián-Donostia Train Station) is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arbaso Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 430 out of 498 reviews
Rating 8 - Good. 41 out of 498 reviews
Rating 6 - Okay. 15 out of 498 reviews
Rating 4 - Poor. 4 out of 498 reviews
Rating 2 - Terrible. 8 out of 498 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing and great restaurant
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Arbaso was outstanding. The room was gorgeous and comfortable. The location was perfect and the staff was incredibly helpful. Narru also is an amazing restaurant. I would highly recommend this hotel to other travelers.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Lovely staff. Would recommend
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, did not have a view. The hotel is in a perfect location, staff was super friendly and helpful- room was great. Would stay there again 100% and recommend it as well.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were delighted by Hotel Arbaso. The staff is lovely and the rooms are perfectly comfortable and smartly appointed. I traveled with my family and we had one of each style room (basic, comfort, suite, and duplex). They were all fantastic.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great location. Front desk was very helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and incredibly kind staff. Beautiful view of the courtyard cathedral. Few min walk from both the beach and old town. On site food was also excellent. Highly recommend staying at the Arbaso.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice rooms, great location.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and accommodations were clean and modern, nothing extraordinary especially for the price. It was hard to enjoy any time at the hotel in the morning and during the day due to the constant jackhammering, which began in the morning as we were waking up. Not ideal. The location was good, close to the water and shops.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really annoying daily messages sent via Expedia messaging to advise how popular Restaurante Narru is and to book ASAP if required. Restaurant is exceptional. Uncomfortable beds with both our backs aching after 3 nights. Ran out of toilet paper. Room very noisy due to building and street refurbishment works.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! Convenient and easy to navigate.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a loft. So beautiful and spacious, the hotel is centrally located and looks like renovated to r brand new. The breakfast is just ok.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very courteous and nice atmosphere
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff very friendly and helpful.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and restaurant
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were fantastic, Alicia and the gentleman on the front desk have been so helpful, good with my son (2yo), very knowledgeable!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property - smart interiors, staff went above and beyond. We were fortunate enough to get an upgrade which was a pleasant surprise and made our stay more enjoyable. I would definitely book again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The whole stay was spot on. The rooms are in excellent condition, immaculate and clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Clean rooms & friendly staff
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Incredible staff, perfect bathrooms. Wonderful location.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice place. Fairly priced rooms and dinner. Comfortable bed. Great location. Super friendly people.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

The staff was absolutely and the food was terrific. I just loved the way they made the cafe con leche!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and hotel
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 recommend! We truly enjoyed our time at Hotel Arbaso and we would stay here again! It’s a beautiful hotel and the location is ideal. From the moment we got there to the time we left, the staff was friendly, kind, and helpful. We had a problem with our flight and late one night we needed to use a local phone. Alicia at the front desk was patient and understanding. She tried her best to help us and that was much appreciated. Thank you to the whole staff who truly made our stay comfortable.
Stayed 2 nights in Jun 2026