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Akelarre - Relais & Châteaux

Choose dates to view prices

Luxury
5.0 star property
9.6

Exceptional

Modern elegance by the Bay of Biscay

Ultra-modern design and fantastic architecture frame breathtaking views over the Bay of Biscay. Savor exquisite dishes at the Michelin three-star restaurant or unwind with a cocktail as the sun sets over the ocean.

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast included
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Horizon

Double Horizon | Minibar, in-room safe, desk, blackout drapes

Double Horizon

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Pillow menu
Blackout drapes/curtains
Furnished balcony
Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Pillow menu
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Deluxe

Panoramic Deluxe | Minibar, in-room safe, desk, blackout drapes

Panoramic Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Pillow menu
Blackout drapes/curtains
Furnished balcony
Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Pillow menu
  • 60 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Akelarre Ocean Suite

Akelarre Ocean Suite | Room amenity

Akelarre Ocean Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Plasma TV
Pillow menu
Furnished balcony
Separate sitting area
Private pool
Soundproofed rooms
Air conditioning
Heating
  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Padre Orcolaga, 56, San Sebastián, 20008

What's nearby

  • Monte Igueldo - 6 min drive - 2.4 miles
  • Concha Promenade - 7 min drive - 3.0 miles
  • Miramar Palace - 7 min drive - 3.0 miles
  • Reale Arena - 10 min drive - 6.9 miles
  • Donostia-San Sebastian Aquarium - 18 min drive - 4.5 miles

Getting around

  • San Sebastian Amara Station - 18 min drive
  • Bilbao Airport (BIO) - 73 min drive

Restaurants

  • ‪Restaurante Tximistarri - ‬7 min drive
  • ‪Alaia - ‬5 min drive
  • ‪Asador Portuetxe - ‬8 min drive
  • ‪Bar Campus - ‬7 min drive
  • ‪Somos - Coffee & Bakery - ‬7 min drive

About this property

Akelarre - Relais & Châteaux

Luxury hotel near Concha Beach
Consider a stay at Akelarre - Relais & Châteaux and take advantage of free full breakfast, an attached winery, and a rooftop terrace. Indulge in a facial, a body treatment, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and a Michelin star rated meal. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and massage treatment rooms
  • An elevator, luggage storage, and smoke-free premises
Room features
All guestrooms at Akelarre - Relais & Châteaux offer comforts such as furnished balconies and pillow menus, in addition to perks like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Rainfall showers, separate tubs/showers, and bidets
  • Separate sitting areas, heating, and daily housekeeping

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Akelarre
  • Oteiza

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Winery

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number B75201772

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Akelarre San Sebastian
Akelarre San Sebastian
Akelarre
Hotel Akelarre
Akelarre Relais Châteaux
Akelarre Relais & Chateaux
Akelarre - Relais & Châteaux Hotel
Akelarre - Relais & Châteaux San Sebastián
Akelarre - Relais & Châteaux Hotel San Sebastián

Frequently asked questions

Does Akelarre - Relais & Châteaux have a pool?

Yes, this property has an indoor pool.

Is Akelarre - Relais & Châteaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at Akelarre - Relais & Châteaux?

Self parking is free at this property.

What time is check-in at Akelarre - Relais & Châteaux?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Akelarre - Relais & Châteaux?

Check-out is at noon.

Does Akelarre - Relais & Châteaux provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Akelarre - Relais & Châteaux located?

Located in Igueldo, this luxury hotel is within 3 mi (5 km) of Bay of Biscay, Monte Igueldo, and Royal Palace of Miramar. Ondarreta Beach is 3 mi (4.9 km) away.

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Reviews

Akelarre - Relais & Châteaux Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.4

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 111 out of 133 reviews
Rating 8 - Good. 13 out of 133 reviews
Rating 6 - Okay. 6 out of 133 reviews
Rating 4 - Poor. 1 out of 133 reviews
Rating 2 - Terrible. 2 out of 133 reviews

Reviews

10/10 Excellent

Torsten Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a very nice hotel with excellent service
Stayed 4 nights in Jun 2024

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Special atmosphere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extraordinary - incredibly beautiful. Staff was outstanding.

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration.
Stayed 1 night in Aug 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and beautiful views
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Aug 2025

10/10 Excellent

Ivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive, awesome service and food
Stayed 5 nights in Jul 2025

10/10 Excellent

luiz guilherme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Naeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels I've ever stayed
Stayed 1 night in Nov 2024

10/10 Excellent

Junghwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 10-Star if I could. Staying at this hotel was an experience for us. It has everything we wanted for the relaxing &re-energizing holiday. We definitely come back for our next holiday.
Stayed 4 nights in Jun 2024

6/10 Okay

tadahiro

Disliked: Staff & service, room comfort
湯沸かし機もなく、冷蔵庫に水を冷やすことができず、赤ワインをサービスだけでなく、別の飲料水も、サービスするべき。応接セットも座り心地が悪く、ベットも寝心地が悪かった。
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort

Life of luxury

This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joon Hwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

완벽한 호텔

완벽한 호텔을 경험했습니다. 이보다 더 좋을수 있을까 싶습니다.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023

10/10 Excellent

carine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique!
Stayed 1 night in Apr 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su diseño sus cuartos realmente todo

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding truly one of the first class properties in the world the Michelin three star incredible had a chance to meet the chef.. charming , humorous , twinkle in his eye .. fantastic food A must stop if you’re traveling through Spain
Stayed 2 nights in Sep 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we could stay longer

We spent a very relaxing and comfortable 3 nights at Hotel Akelarre. Service from the staff at reception and in the restaurants is friendly and first class all the way. It was so quiet and peaceful during our stay.
Stayed 3 nights in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a unique property, the views of the ocean are breathtaking. The staff are very friendly and go out of their way to make you feel at home.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jeronimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Lack of thoughtfulness

The aesthetics, environment, and services are top notch. However, there are quite a few things they could improve. 1. Bathroom floor was super slippery. We have to be extra careful when we walk in. If you were wearing slippers or theres water on the floor, even more dangerous. 2. The curtain was quite different to close completely. It was heavy and leaves a big gap at the end, which will be a problem for light sensitive sleeper. 3. The door has no lock, so u cannot stop cleaners coming in if you forgot to put the do not disturb sign on the door. 4. The room service menu has very little choice. They have a room service menu and a snack bar menu, yet many items are the same. Overall, the hotel itself was amazing, great spa, convenient parking, good people, impeccable views. But there is still room for improvement on the thoughtfulness. The experience could have been better.
Stayed 5 nights in Jun 2022

10/10 Excellent

Maryannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel !

Hôtel et spa exceptionnels. Vue magnifique sur l’océan. Massages extraordinaire. Un endroit magnifique.
Stayed 1 night in Apr 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Magnífica experiencia en Akelare. Servicio impecable, instalaciones fabulosas, llenas de pequeños detalles. Habitación maravillosa, empezando por las vistas, comodidad de la cama, mobiliario, interruptores, televisor, todo de alta calidad y perfectamente armonizado. La bañera del lavabo es sublime, hay que ir para comprobarlo. Desayuno impresionante, todo lo que te pueda apetecer y más. Maravillosa elección.
Stayed 1 night in Dec 2021

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