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Bancal Hotel & Spa

2.5 star property
Waterfront hotel with 5 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Bancal Hotel & Spa

Exterior
Junior Suite (Bancal Junior Suite) | 1 bedroom, down comforters, in-room safe, desk
Restaurant
Junior Suite (Bancal Junior Suite) | 1 bedroom, down comforters, in-room safe, desk
Snack bar
Bancal Hotel & Spa features five outdoor pools, including a children's pool, and a serene garden for relaxation. Enjoy rejuvenating treatments at the onsite spa, free in-room WiFi, a hair salon, and a library. Guests have praised these amenities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Garden View (Bancal Garden)

1 bedroom, down comforters, in-room safe, desk

Double Room, Garden View (Bancal Garden)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ocean View

1 bedroom, down comforters, in-room safe, desk

Double Room, Ocean View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Garden View

1 bedroom, down comforters, in-room safe, desk

Triple Room, Garden View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Ocean View

1 bedroom, down comforters, in-room safe, desk

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Terrace (Bancal)

1 bedroom, down comforters, in-room safe, desk

Double Room, Terrace (Bancal)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Garden View (4 pax)

1 bedroom, down comforters, in-room safe, desk

Family Quadruple Room, Garden View (4 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 58 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Quadruple Room, Sea View (5 pax)

1 bedroom, down comforters, in-room safe, desk

Family Quadruple Room, Sea View (5 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 61 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite) | 1 bedroom, down comforters, in-room safe, desk

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Separate bedroom
Hair dryer
Bathrobes
Local meal delivery service
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801

What's nearby

  • San Sebastian de la Gomera Harbour - 3 min drive - 1.7 miles
  • La Gomera Archaeological Museum - 3 min drive - 1.7 miles
  • Asuncion de San Sebastian de La Gomera Church - 3 min drive - 1.7 miles
  • Torre del Conde Monument - 3 min drive - 1.7 miles
  • San Sebastian de La Gomera Beach - 4 min drive - 1.9 miles

Getting around

  • La Gomera (GMZ) - 57 min drive

Restaurants

  • ‪Poolbar - ‬9 min drive
  • ‪Restaurante Cuatro Caminos - ‬8 min drive
  • ‪Bar Colombino - ‬8 min drive
  • ‪Cuba Libre - ‬9 min drive
  • ‪Tasca Las Cruces Ii - ‬9 min drive

About this property

Bancal Hotel & Spa

Hotel near San Sebastian de la Gomera Harbour
At Bancal Hotel & Spa , you can look forward to a swim-up bar, a terrace, and a garden. Indulge in a facial, a body treatment, and a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and a library.
Additional perks include:
  • 5 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Luggage storage, concierge services, and beach towels
  • Tour/ticket assistance, bicycle tour information, and a 24-hour front desk
Room features
All 276 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Bancal Hotel & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Bancal Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bancal Hotel & Spa ?

Self parking is free at this property.

What time is check-in at Bancal Hotel & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Bancal Hotel & Spa ?

Check-out is at noon.

Where is Bancal Hotel & Spa located?

Situated on the waterfront, this spa hotel is within 3 mi (5 km) of La Gomera Beaches, Playa Ávalo, and Asuncion de San Sebastian de La Gomera Church. La Gomera Archaeological Museum and Insular Infanta Cristina Auditorium are also within 3 mi (5 km).

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Reviews

Bancal Hotel & Spa Reviews

9.4

Exceptional

10

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 43 out of 58 reviews
Rating 8 - Good. 12 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

10/10 Excellent

Trine-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable new hotel. Good breakfast. Location is not so good. Service is ok for a 4 star hotel (even the hotel could have been 5 star, it is not).
Stayed 1 night in Feb 2025

10/10 Excellent

Emilio E

Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025

10/10 Excellent

PAVEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best on the island… but…

Completely new, with big rooms and very cosy… our room was on 1. floor so no view and pretty far from lobby. Need totale 3 different elevators.. it very calm and quiet hotel, perfect for relaxation… but far from city and cant be there without rent-a-car…. Breakfast was bad, line for eggs was incredible long and pancakes never refilled during 1h….
Stayed 1 night in Jan 2025

8/10 Good

Eamon

Liked: Property conditions & facilities, room comfort

Stylish Hotel but changes needed

We were surprised that we had an issue where we had to leave very early ( 5.45am ) to catch the ferry to Tenerife and checked that we could get a takeaway breakfast as the restaurant would not be open at that time. On checking in, we mentioned our departure time and were told we would be ok getting a takeaway breakfast. However, the next day we went to the restaurant and it was closed. There was 1 staff member starting to get things prepared but she advised that they were not open until 7am. After going back to Reception to make them aware, they phoned down and got the restaurant to give us some coffee and cold pre prepared cheese and meats. This we appreciated but was not takeaway. Seems like communication in this newish Hotel not great.
Stayed 1 night in Feb 2025

6/10 Okay

gregory

Liked: Cleanliness, amenities, property conditions & facilities
This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved
Stayed 3 nights in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schönes Hotel leider etwas weit vom Zentrum kein ÖV, sehr sauber, freundliches Personal, Buffet auch sehr lecker. Pool wunderschön, ich war etwas ausserhalb der Saison da wenig Leute. Spa Bereich mit Zusatzkosten und leider nur Textil Sauna.
Stayed 7 nights in Oct 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Neu, sauber, puristisch, schöne Pools + schöner Spazierweg an den Klippen entlang rund ums Hotel + Anfang Oktober weniger los, viele Liegen verfügbar - vor dem Balkon eine Ameisenstraße, von denen leider auch viele ins Zimmer und auf den Schreibtisch abgebogen sind - Essen haben wir leider nicht so gut vertragen - Anfang Oktober sehr windig
Stayed 3 nights in Oct 2025

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Amenities
The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
Stayed 1 night in Sep 2025

10/10 Excellent

Adelaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel maravilloso que mezcla lo moderno con lo rural y la elegancia con la sencillez. La habitación es increíble, muy limpia y cómoda. La comida estaba muy buena y el servicio muy atento. Su ubicación es verdad que no hay nada mas alrededor pero si vas a la gomera necesitas alquilar o llevar tu coche. Estamos deseando volver 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Heliani

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel y buena atención del personal
Stayed 1 night in Aug 2025

8/10 Good

Yurena

Liked: Cleanliness, property conditions & facilities
Es un establecimiento nuevo y decorado con muy buen gusto. La comida en desayuno y cenas está muy rica. La tranquilidad en las instalaciones es absoluta. Como aspectos a mejorar/tener en cuenta diría: - Wiffi y cobertura móvil bastante reducida. - Es una zona realmente ventosa. - Por la puerta de la terraza de nuestra habitación se colaban las rachas de viento, que generaban bastante ruido en la noche.
Stayed 4 nights in Jun 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs spa to be open longer. Hot tub by pools.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Magnífico hotel!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unterkunft war fantastisch, auch der Kaffee am Morgen war top. kann das Hotel nur empfehlen. Liegt etwas abseits und benötigt ein Mietauto.
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorprendente

Nos ha encantado la estancia en este lugar. Nos ha sorprendido la ubicación, la limpieza, la arquitectura, el olor, los espacio, la exquisita atención del personal, la tranquilidad. Perfecto para desconectar.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smukt og moderne
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ziet er nieuw uit. Kamers ruim genoeg. Goed eten. Vriendelijk personeel. Prachtige verwarmde zwembaden. Mooi uitzicht op Tenerife. Ligt wel afgelegen van uitgaansmogelijkheden. Voor wandelaars prima gelegen. Shuttlebus naar San Sebastian (niet gratis). Absoluut een aanrader maar niet voor meerdere weken. Geweldige Belgische gastheer.
Stayed 1 night in Mar 2025

10/10 Excellent

Edgars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Essen könnte besser sein, aber sonst war's super im Hotel, wir kommen bestimmt wieder.
Stayed 7 nights in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhotel zum Entspannen, aber abgelegen.

Ganz neues Hotel mit interessanter Architektur, freundlichem Service, vielen Pflanzen und sehr gutem Buffet. Schöne Pools mit Aussicht auf die Klippen. Kein Zugang zum Meer und zu weit weg zu Fuss von San Sebastian. Entweder braucht man ein Mietauto, Taxi oder bucht Ausflüge im Hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr moderne Anlage, hervorragendes Essen.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upea hotelli

Loistava hotelli, upeat lämmitetyt uima-altaat. Kauniit istutukset ja upeat näkymät Teidelle.
Stayed 3 nights in Mar 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest pool getaway

Great getaway. We spent a long weekend here. And I must say this was one of the best hotels I have ever stayed at. The pools were gorgeous bad the rooms really clean and newly refurbished. I love the brutalist architecture and it was the best food on the island period.
Stayed 2 nights in Feb 2025

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