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Hotel Shagul

Property class: 2.5

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Photo gallery for Hotel Shagul

Exterior - Hotel Shagul (San Salvador)
Exterior - Hotel Shagul (San Salvador)
Exterior - Hotel Shagul (San Salvador)
Lobby lounge - Hotel Shagul (San Salvador)
Room - Hotel Shagul (San Salvador)
Metrocentro and Monumento al Salvador del Mundo are located near Hotel Shagul, which provides free cooked-to-order breakfast, a terrace, and a coffee shop/cafe. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Fan

Room

Double Room, Fan

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Room

Twin Room, 2 Twin Beds, Fan

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Room

Double Room, Air Conditioning

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Room

Comfort Triple Room, 1 bedroom, Air conditioning

  • 6 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Twin Room, Air Conditioning , 2 Single Beds

Room

Twin Room, Air Conditioning , 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Colonia Miramonte, a neighborhood in San Salvador, Hotel Shagul is near the airport. Monumento al Salvador del Mundo is a notable landmark, and travelers looking to shop may want to visit Metrocentro and La Gran Via Shopping Center. Galaxy Bowling and Centro Cultural de España en El Salvador are also worth visiting. Visit our San Salvador travel guide
Map
Colonia Miramonte, Calle Cerro Verde 3013, San Salvador, El Salvador

What's nearby

  • An aerial view of a city with a stadium named 'El Salvador' and a mountain in the background.
    Estadio Magico Gonzales
    16 min walk - 0.9 miles
  • A tall monument with a globe on top, a flag, and palm trees in the foreground.
    Monumento al Salvador del Mundo
    2 min drive - 0.7 miles
  • Metrocentro
    6 min walk - 0.4 miles
  • National Gymnasium
    3 min drive - 0.9 miles
  • Cuscatlan Park
    3 min drive - 1.1 miles

Getting around

  • El Salvador Intl. Airport (SAL)
    46 min drive

Restaurants

  • Tony Roma's
    6 min walk
  • Pizza Hut
    7 min walk
  • Buffalo Wings
    7 min walk
  • Pollo Campero Metrosur
    8 min walk
  • Pueblo Viejo
    8 min walk

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe

Restaurants on site

  • PANADERIA SHAGULITO

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 10 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (maximum occupancy 2)
  • Credit card charges are subject to a surcharge of 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Shagul pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Shagul?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Shagul?

Check-out is at noon.

Does Hotel Shagul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Shagul located?

Located in Colonia Miramonte, this hostal is within 1 mi (2 km) of Metrocentro and Monumento al Salvador del Mundo. Luis Poma Theater and Estadio Magico Gonzales are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Shagul Reviews

6.8

7.2

Cleanliness

9.0

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 31 out of 79 reviews
Rating 8 - Good. 11 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 19 out of 79 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a quiet place which is nice - although beds were not very comfortable and bathroom was very small, nice little coffee shop was very nice too get fresh bread and coffee!
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel room however the perfect size for 1 person. Was there for two days and they include breakfast as well. Overall, 5 out of 5 for me and thank you for making this visit very pleasant.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very close to everything
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Clean, good service conveniently located I like It!!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has an experience according to it's price
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe for me and near mall!
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Staff & service
Ok Hotel . Great customer service but old hotel and uncomfortable bed
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Great
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Just ok
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walking distance to restaurants supemarkets, bus station, to the metropolitan mall. The staff at the hotel is awesome, the receptionists at the hotel recommend us very good places to visit in downtown like National Theater, National Palace, Cathedral, Central Market, most of the time we rode buses to visit places and the receptionist were very kind to draw maps and help us with directions. The hotel is very clean and has a good breakfast and it also has a very good bakery, we highly recommend to stay in this hotel, very friendly, great and helpful people, We will definitely be back to Hotel Shagul Thanks for your nice hospitality.
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Kind employees and service. Limited English. 10 minutes walk from the Metrocemter. Safe area but at night, some night clubs are on the way and few cars are on the street.
Stayed 3 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we showed up to check in they told us that they overbooked and had no room for us and we had to cancel the reservation
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
It was outdated and felt and saw mini animals on the bed sheet and walls.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Staff & service
...
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The room was dury didn’t change the bed cover and the blanket was terrible I did pay the room but I didn’t stay they show me different rooms but it wasn’t clean
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Dirty spot, not clean room, didn’t replace the towels bed sheets, poor tv cable, also the parking spot to smaller. Worst experience compared with another hotel
Stayed 13 nights in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at Hotel Shagul were very nice and helpful. There was 24/7 front desk staff and security. However the room service was not available. Maybe they didn’t want to enter the room when I was not there? Also the amenities are a little misleading. Breakfast is not for free as there’s a fee and there is no shuttle to and from the hotel. Maybe they need to update their website
Verified review

2/10 Terrible

Disliked: Amenities
They overbooked and did not gave me room. Rude staff. No apology. When questioned they called security on me.
Stayed 3 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was non existent. Room had no AC. Water faucet was broken but I was accused of breaking it. They did not let me leave until I paid them an extra fee. This place was horrible. Do not stay.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Opinion

Para algo económico de una noche esta bien. Incluye desayuno y estuvo bueno.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Todo perfecto excepto que tu les escribes al chat despues de hacer la reservacion y nunca contestan. Mi caso fue que reserve para mi suegra y no pude pagar sino que tenia que llamar y no tengo mints para llamar internacional, asi que solo reserve y deje saber que se registraria a las 8pm y que alli iba a pagar, cuando ella llego No habia ninguna reservacion a su nombre. creo mi error fue hacerlo por Xpedia.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Mala experiencia

Bien ubicado y digamos que aceptable, peor tuve un contratiempo muy incómodo, pues llegué tipo 9 pm del día de la reserva y me salieron con el cuento que la habían cancelado porque no estaba paga (siempre elijo pagar en el hotel y estos aceptaron esa condición). La persona de recepción se limitaba a decir lo entiendo y aducia que no había habltaciones y se rehusaba llamar a la administradora. La persona de seguridad cuando me escuchó encolerizado gritando, llamó la administradora y mágicamente apareció una habitación. Tengan cuidado con este hotel, son poco serios y la persona de recepción totalmente inservible
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness
Mal porque no me cobraron la reservación cuando yo pague con mi tarjeta de crédito!! Aquí tengo q reclamar???
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nunca me hicieron válida mi reserva bien grosera la recepcionista espero q aprovechen el tiempo de inmigración porq ya se le a de acabar y an de estar rogando q nos hospedemos , pésimo servicio no se para q ponen este hotel en esta aplicación si no respeta nada 😡😡😡😡
Stayed 4 nights in Mar 2024