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Hotel Citlalli

3.0 star property
Wake up to a fresh breakfast, connect with locals via free newspapers, and find your spot in the tranquil garden or lively terrace.

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Photo gallery for Hotel Citlalli

Lobby - Hotel Citlalli (San Salvador)
Exterior - Hotel Citlalli (San Salvador)
Free daily cooked-to-order breakfast - Hotel Citlalli (San Salvador)
Double Room, 2 Double Beds, Non Smoking (3 Guests Only) | Blackout drapes, free WiFi, bed sheets - Hotel Citlalli (San Salvador)
Restaurant - Hotel Citlalli (San Salvador)
Hotel Citlalli, near Multiplaza, offers cooked-to-order breakfast, a cozy terrace, and a peaceful garden. Guests enjoy reliable WiFi, convenient self-parking, and notably helpful staff frequently mentioned by previous visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

Double Room, 2 Double Beds, Non Smoking (3 Guests Only) | Blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

9.0 out of 10
Wonderful
(12 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Blackout drapes, free WiFi, bed sheets

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 1 Twin Bed and 2 Double Beds

View all photos for Studio Suite

Studio Suite | Blackout drapes, free WiFi, bed sheets

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 1 Bedroom, Non Smoking

Quadruple Room, 1 Bedroom, Non Smoking | Blackout drapes, free WiFi, bed sheets

Quadruple Room, 1 Bedroom, Non Smoking

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds OR 1 Twin Bed

About the neighborhood

Zona Rosa, a neighborhood in San Salvador, is home to Hotel Citlalli. Monumento al Salvador del Mundo and Plaza Libertad are notable landmarks, and travelers looking to shop may want to visit Multiplaza and La Gran Via Shopping Center. U.S. Embassy in San Salvador and Metrocentro are two other places to visit that come recommended. Visit our San Salvador travel guide
Map
Calle Circunvalacion #298, Colonia San Benito, San Salvador, San Salvador Department

What's nearby

  • Museo de Arte de El Salvador
    Museo de Arte de El Salvador
    5 min walk - 0.3 miles
  • President Theater
    5 min walk - 0.3 miles
  • Bambu City Center
    11 min walk - 0.6 miles
  • Multiplaza
    19 min walk - 1.0 mile
  • La Gran Via Shopping Center
    3 min drive - 1.4 miles

Getting around

  • San Salvador (ILS-Ilopango)
    33 min drive

Restaurants

  • The Coffee Cup - Espacio
    4 min walk
  • Donde Mikel
    6 min walk
  • The Green House
    1 min walk
  • Beer Station
    3 min walk
  • DeliKat
    2 min walk

About this property

Hotel Citlalli

Hotel near Multiplaza
Located close to Monumento al Salvador del Mundo and La Gran Via Shopping Center, Hotel Citlalli provides free cooked-to-order breakfast, a terrace, and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Free newspapers, a TV in the lobby, and a 24-hour front desk
  • Luggage storage and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Citlalli include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Citlalli San Salvador
Citlalli San Salvador
Hotel Citlalli Hotel
Hotel Citlalli San Salvador
Hotel Citlalli Hotel San Salvador

Frequently asked questions

Is Hotel Citlalli pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Citlalli?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Citlalli?

Check-out is at noon. Late check-out is available for USD 25 (subject to availability).

Where is Hotel Citlalli located?

Located in Zona Rosa, this hotel is 1.1 mi (1.7 km) from Multiplaza and within 3 mi (5 km) of La Gran Via Shopping Center and Monumento al Salvador del Mundo. U.S. Embassy in San Salvador and Metrocentro are also within 3 mi (5 km).

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Reviews

Hotel Citlalli Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 249 out of 335 reviews
Rating 8 - Good. 60 out of 335 reviews
Rating 6 - Okay. 18 out of 335 reviews
Rating 4 - Poor. 5 out of 335 reviews
Rating 2 - Terrible. 3 out of 335 reviews

Reviews

Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in San Salvador. Staff very nice and helpful. It is very clean and quiet. Small and could use a few amenities like lotion, maybe a mirror outside the bathroom. Overall we were happy with our stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Room was very clean, confortable and staff really kind.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Berta

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive. Breakfast was great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, service and overall value . Totally recommend.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Henry

The breakfast is good the shower is great they have hot water which is good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the shower head had good pressure, and the breakfast is absolutely amazing. The staff were very courteous and hospital. They were all very helpful and I can’t recommend this place enough for someone who is traveling on a budget but wants a nice, clean, safe place to stay. Also, the drinks/snacks they have available for purchase are very affordable. The staff was also very knowledgeable and helped me book travel to and from the city. The staff were absolutely fantastic.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful . The room we have was very clean, spacious and it has all the amenities we needed. Breakfast was plentiful and there were options for my young children . Also very close to coffee shop, restos and art museum , all walkable. Would stay here again for sure ! Thank you to all of the wonderful staff .
Very large shower
Clean bathroom with great towels .
Large room with another bed not featured in this picture
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff friendly. Location excellent. Plenty of hot water. Nice breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Friendly and helpful staff, in a great area with A LOT of restaurants and coffee shops walking distance. Nice, clean and spacious room. They have parking available though is a very safe area, so parking on the street is no problem. Great full breakfast included (several options on the menu) - We will be staying here next time!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying at these place never disappoint def my first option when I travel to El Salvador, fully recommended if you want to stay in a good area and easy to move around there's restaurant, bars, cafes just walking distance .
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Jenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy very clean hotel boutique!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect small hotel in a great location!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are large. Staff was very helpful.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel. We were comfortable and enjoyed the delicious breakfasts.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the breakfast was good.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, good breakfast and incredible staff. The area is very safe for walking and with dining options nearby.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean newly renovated hotel tucked away n a very safe friendly area. Staff friendly and breakfast good.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My biggest concerns when booking were the noise complaints and the parking situation. Parking was perfect for the week we were there; like 4 cars fit in the front and they also have more space in the backyard area. I would rate the place more of a 3.85 than a 4 because the noise levels and lack of insulation were a problem + they should provide more toilet paper, a clothing iron, and hair dryer. I was not thrilled about the loud club that blasts music from blocks away on the weekends and you can also hear every conversation outside of your bedroom door. We were usually tired so we weren’t woken up per se, but the noise was there. The room and hotel themselves very clean though the bedding may have had a few hairs. Overall, this hotel worked for my partner and I to sleep and shower and take off to other parts of the country every morning and the staff was kind. But I don’t think we’re cut out for “boutique” hotels, though that’s more of a personal realization lol.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air Conditioning and hot water worked as promised. Super clean and the breakfast was awesome!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the personal is super friendly.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice small hotel, courteous staff, close to many shopping and dining options
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms were clean
Stayed 1 night in Apr 2025
Verified

6/10 Okay

katherine

Liked: Staff & service
Disliked: Amenities
I did like the location very convenient, but at night was noisy.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and delicious breakfast.
Stayed 14 nights in Sep 2023