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Hotel Citlalli

3.0 star property
Wake up to a fresh breakfast, connect with locals via free newspapers, and find your spot in the tranquil garden or lively terrace.

Choose dates to view prices

Hotel Citlalli, near Multiplaza, offers cooked-to-order breakfast, a cozy terrace, and a peaceful garden. Guests enjoy reliable WiFi, convenient self-parking, and notably helpful staff frequently mentioned by previous visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

Double Room, 2 Double Beds, Non Smoking (3 Guests Only) | Blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Blackout drapes, free WiFi, bed sheets

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 1 Twin Bed and 2 Double Beds

View all photos for Studio Suite

Studio Suite | Blackout drapes, free WiFi, bed sheets

Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 1 Bedroom, Non Smoking

Quadruple Room, 1 Bedroom, Non Smoking | Blackout drapes, free WiFi, bed sheets

Quadruple Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 6
  • 3 Double Beds OR 1 Twin Bed

About the neighborhood

Map
Calle Circunvalacion #298, Colonia San Benito, San Salvador, San Salvador Department

What's nearby

  • Museo de Arte de El Salvador - 5 min walk - 0.3 miles
  • President Theater - 5 min walk - 0.3 miles
  • Bambu City Center - 11 min walk - 0.6 miles
  • Multiplaza - 19 min walk - 1.0 mile
  • La Gran Via Shopping Center - 3 min drive - 1.4 miles

Getting around

  • San Salvador (ILS-Ilopango) - 33 min drive

Restaurants

  • ‪The Coffee Cup - Espacio - ‬4 min walk
  • ‪Kemuri - ‬3 min walk
  • ‪DeliKat - ‬2 min walk
  • ‪Starbucks San Benito - ‬2 min walk
  • ‪Beer Station - ‬3 min walk

About this property

Hotel Citlalli

Hotel near Multiplaza
Located close to Monumento al Salvador del Mundo and La Gran Via Shopping Center, Hotel Citlalli provides free cooked-to-order breakfast, a terrace, and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Luggage storage, a TV in the lobby, and free newspapers
  • A computer station and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Citlalli include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Daily housekeeping and phones

Similar properties

Interior
Terra Bella Hotel Boutique
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 339 reviews
Terra Bella Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Citlalli San Salvador
Citlalli San Salvador
Hotel Citlalli Hotel
Hotel Citlalli San Salvador
Hotel Citlalli Hotel San Salvador

Frequently asked questions

Is Hotel Citlalli pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Citlalli?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Citlalli?

Check-out is at noon. Late check-out is available for USD 25 (subject to availability).

Where is Hotel Citlalli located?

Located in Zona Rosa, this hotel is 1.1 mi (1.7 km) from Multiplaza and within 3 mi (5 km) of La Gran Via Shopping Center and Monumento al Salvador del Mundo. U.S. Embassy in San Salvador and Metrocentro are also within 3 mi (5 km).

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Reviews

Hotel Citlalli Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 221 out of 298 reviews
Rating 8 - Good. 55 out of 298 reviews
Rating 6 - Okay. 15 out of 298 reviews
Rating 4 - Poor. 5 out of 298 reviews
Rating 2 - Terrible. 2 out of 298 reviews

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great! Warm water and great water pressure.
Stayed 1 night in Dec 2025

10/10 Excellent

Berta

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive. Breakfast was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, service and overall value . Totally recommend.
Stayed 4 nights in Dec 2025

6/10 Okay

gopinath

Not like a real hotel but breakfast option is good. More like a bed n breakfast with some hotel option.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ever

Liked: Cleanliness, amenities, property conditions & facilities
Excelente service
Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful . The room we have was very clean, spacious and it has all the amenities we needed. Breakfast was plentiful and there were options for my young children . Also very close to coffee shop, restos and art museum , all walkable. Would stay here again for sure ! Thank you to all of the wonderful staff .
Very large shower
Clean bathroom with great towels .
Large room with another bed not featured in this picture
Stayed 2 nights in Dec 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Friendly and helpful staff, in a great area with A LOT of restaurants and coffee shops walking distance. Nice, clean and spacious room. They have parking available though is a very safe area, so parking on the street is no problem. Great full breakfast included (several options on the menu) - We will be staying here next time!
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff friendly. Location excellent. Plenty of hot water. Nice breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite spot to stay. Love it.
Stayed 9 nights in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying at these place never disappoint def my first option when I travel to El Salvador, fully recommended if you want to stay in a good area and easy to move around there's restaurant, bars, cafes just walking distance .
Stayed 5 nights in Aug 2025

10/10 Excellent

Abbie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, is safe and sorrounded by coffee shops and restaurants, kind and helpful staff, room clean and spacious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went very good. Boutique hotel that is clean and perfect location
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are large. Staff was very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy very clean hotel boutique!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air Conditioning and hot water worked as promised. Super clean and the breakfast was awesome!
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel. We were comfortable and enjoyed the delicious breakfasts.
Stayed 3 nights in Feb 2025

6/10 Okay

katherine

Liked: Staff & service
Disliked: Amenities
I did like the location very convenient, but at night was noisy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect small hotel in a great location!
Stayed 2 nights in Feb 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, good breakfast and incredible staff. The area is very safe for walking and with dining options nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the breakfast was good.
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort

Great small hotel

Great small hotel in a nice quiet neighborhood close to the art museum and the presidential theater.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice quiet and very clean hotel ..
Stayed 1 night in Sep 2024
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