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Hotel Citlalli

3.0 star property
Hotel with free breakfast, near Multiplaza

Choose dates to view prices

Photo gallery for Hotel Citlalli

Lobby
Exterior
Terrace/patio
Single Room, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets
32-inch plasma TV with cable channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Air conditioning
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Triple Room | 1 bedroom, blackout drapes, free WiFi, bed sheets

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 1 Twin Bed and 2 Double Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

Double Room, 2 Double Beds, Non Smoking (3 Guests Only) | 1 bedroom, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds, Non Smoking (3 Guests Only)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Room, 1 Bedroom, Non Smoking

Quadruple Room, 1 Bedroom, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Quadruple Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 6
  • 3 Double Beds OR 1 Twin Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, blackout drapes, free WiFi, bed sheets

Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Circunvalacion #298, Colonia San Benito, San Salvador, San Salvador Department

What's nearby

  • Multiplaza - 19 min walk - 1.0 mile
  • La Gran Via Shopping Center - 3 min drive - 1.4 miles
  • Monumento al Salvador del Mundo - 3 min drive - 1.8 miles
  • Metrocentro - 5 min drive - 2.4 miles
  • Plaza Merliot - 5 min drive - 3.1 miles

Getting around

  • San Salvador (ILS-Ilopango) - 42 min drive

Restaurants

  • Brutto
  • Goodbeans
  • La Pampa - El Bambú
  • DeliKat
  • Tony Roma's

About this property

Hotel Citlalli

Hotel near Multiplaza
Located close to Monumento al Salvador del Mundo and La Gran Via Shopping Center, Hotel Citlalli provides free cooked-to-order breakfast, a terrace, and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • A 24-hour front desk, a TV in the lobby, and a computer station
  • Free newspapers and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Citlalli include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Citlalli San Salvador
Citlalli San Salvador
Hotel Citlalli Hotel
Hotel Citlalli San Salvador
Hotel Citlalli Hotel San Salvador

Frequently asked questions

Is Hotel Citlalli pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Citlalli?

Self parking is free at this property.

What time is check-in at Hotel Citlalli?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Citlalli?

Check-out is at noon. Late check-out is available for USD 25 (subject to availability).

Where is Hotel Citlalli located?

Located in Zona Rosa, this hotel is within 3 mi (5 km) of Multiplaza, La Gran Via Shopping Center, and Monumento al Salvador del Mundo. U.S. Embassy in San Salvador and Metrocentro are also within 6 mi (10 km).

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Hotel Citlalli Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 197 out of 268 reviews
Rating 8 - Good. 51 out of 268 reviews
Rating 6 - Okay. 14 out of 268 reviews
Rating 4 - Poor. 4 out of 268 reviews
Rating 2 - Terrible. 2 out of 268 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abbie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, is safe and sorrounded by coffee shops and restaurants, kind and helpful staff, room clean and spacious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went very good. Boutique hotel that is clean and perfect location
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are large. Staff was very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air Conditioning and hot water worked as promised. Super clean and the breakfast was awesome!
Stayed 2 nights in Jul 2025

6/10 Okay

katherine

Liked: Staff & service
Disliked: Amenities
I did like the location very convenient, but at night was noisy.
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Excellent experience. Everything was perfect. Great location. Comfortable beds. Plenty of hot water. Exceptionally clean. Very nice breakfast. Friendly staff. Very safe area. After visiting 118 countries, it is one of the finest small hotels I have ever stayed in. Highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy very clean hotel boutique!
Stayed 1 night in Apr 2025

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jun 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a refrigerator in the room. Hard to find the location on google maps. Not too crazy about the surrounding area.
Stayed 1 night in Jul 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel. We were comfortable and enjoyed the delicious breakfasts.
Stayed 3 nights in Feb 2025

6/10 Okay

Bulmaro

Liked: Cleanliness, staff & service
Ok
Stayed 9 nights in Jul 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, good breakfast and incredible staff. The area is very safe for walking and with dining options nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort

Great small hotel

Great small hotel in a nice quiet neighborhood close to the art museum and the presidential theater.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice quiet and very clean hotel ..
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the breakfast was good.
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean newly renovated hotel tucked away n a very safe friendly area. Staff friendly and breakfast good.
Stayed 2 nights in Nov 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was modern, staff were welcoming. The room was clean. We had missed breakfast by 30 minutes and the staff went above and beyond and served us our breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the personal is super friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice and quite modern rooms. Very clean. Good location and tasty breakfast. A bit noisy at times due to lack of insulation/sound proofing.
Stayed 1 night in Jan 2025

10/10 Excellent

Wilmer

Liked: Cleanliness
Great service, very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, hip, comfortable, near restaurants, night life, shopping and Gran Villa; will definitely stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and friendly staff
Stayed 2 nights in Aug 2024