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Hotel Pinocchio

1.5 star property
Beach location and outdoor pool

Choose dates to view prices

Photo gallery for Hotel Pinocchio

Property grounds
Basic Double Room, Private Bathroom | Desk, free WiFi, bed sheets
Shared kitchen facilities
Lobby
Outdoor pool
Hotel Pinocchio occupies a charming spot where guests enjoy continental breakfast in the on-site restaurant each morning. The hotel provides practical amenities like dry cleaning services, luggage storage, and staff who can arrange tours of nearby sights.

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Room, Private Bathroom

Desk, free WiFi, bed sheets

Basic Room, Private Bathroom

Highlights

Private bathroom
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Single Room

Desk, free WiFi, bed sheets

Basic Single Room

Highlights

Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Basic Double Room, Private Bathroom

Highlights

Private bathroom
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

Highlights

Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room, 2 Twin Beds

Basic Double Room, 2 Twin Beds | Desk, free WiFi, bed sheets

Basic Double Room, 2 Twin Beds

Highlights

Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, Private Bathroom

Desk, free WiFi, bed sheets

Classic Triple Room, Private Bathroom

Highlights

Private bathroom
Desk
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Desk, free WiFi, bed sheets

Basic Double Room

Highlights

Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

About the neighborhood

Map
7 Av Callejon E 7-50, Zona 2, San Pedro La Laguna, Solola, 07018

What's nearby

  • Lake Atitlán - 2 min walk - 0.1 miles
  • Church of Saint Peter - 7 min walk - 0.4 miles
  • CHIYA Art Gallery - 5 min drive - 2.0 miles
  • Cerro Tzankujil - 19 min drive - 7.1 miles
  • Santiago Atitlán - 28 min drive - 15.0 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 125 min drive

Restaurants

  • ‪The Alegre Pub - ‬6 min walk
  • ‪Sababa - ‬8 min walk
  • ‪Sublime - ‬7 min walk
  • ‪Jakuu - ‬1 min walk
  • ‪Tacomex - ‬6 min walk

About this property

Hotel Pinocchio

Hotel near Lake Atitlán
You can look forward to free continental breakfast, a garden, and dry cleaning/laundry services at Hotel Pinocchio. The on-site restaurant offers breakfast, brunch, and lunch. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • Smoke-free premises and tour/ticket assistance
Room features
All guestrooms at Hotel Pinocchio offer amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a first aid kit

Property is also known as

Hotel Pinocchio San Pedro La Laguna
Pinocchio San Pedro La Laguna
Hotel Pinocchio Hotel
Hotel Pinocchio San Pedro La Laguna
Hotel Pinocchio Hotel San Pedro La Laguna

Frequently asked questions

Does Hotel Pinocchio have a pool?

Yes, this property has an outdoor pool.

Is Hotel Pinocchio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pinocchio?

There is free parking nearby.

What time is check-in at Hotel Pinocchio?

Check-in begins at 1 PM. After-hours check-in is not available.

What time is check-out at Hotel Pinocchio?

Check-out is at noon.

Where is Hotel Pinocchio located?

Situated in San Pedro La Laguna, this beach hotel is within 1 mi (2 km) of Church of Saint Peter and Lake Atitlán. Calle del Café and La Calle de los Sombreros are also within 2 mi (3 km).

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Hotel Pinocchio Reviews

Reviews

5.6
Rating 10 - Excellent. 13 out of 46 reviews
Rating 8 - Good. 5 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 6 out of 46 reviews
Rating 2 - Terrible. 18 out of 46 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was in the quiet street, lots of options to eat around. It was affordable for what you got. Lovely roof top with a view, kitchen available.
Stayed 3 nights in Apr 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good . Very nice staff . Only the WiFi was not working well upstairs
Stayed 1 night in May 2023

10/10 Excellent

Edwin

Disliked: Cleanliness, property conditions & facilities
Bad
Stayed 2 nights in Feb 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
They don’t use Expedia so there was no room reserved for us so in this case Expedia and this hotel were both useless.
Stayed 1 night in Jul 2023

2/10 Terrible

Pedro

When I arrived at the preperty, they told me did not have room for me, lwtting me hanging on New Years' weekend in which everything was full. Terrible service.
Stayed 1 night in Dec 2023

6/10 Okay

Grace

Disliked: Cleanliness, amenities
The staff here were very sweet but disorganised. We could rarely find anyone on reception and at first we were told that the advertised free breakfast was not included. We asked again the next day and they confirmed that we were staying for 4 nights and that we could have breakfast included… the food was nice when we did get it. No one cleaned our room for the entire time we were there so we ended up taking the bin down ourselves. There was a small kitchen but we didn’t use it as there was no soap to wash up. Overall ok for the price for just a few nights in San Pedro!
Stayed 4 nights in Jan 2024

8/10 Good

Karl

Liked: Staff & service
Disliked: Property conditions & facilities

A quiet break with pool

Mixed feelings about this place. We were in a host family house as part of a Spanish immersion program we attended. The kids didn’t like the food at the host home (and it was so loud!!!!), so we moved to this hotel. At Pinocchio, it was very quiet except for bird noises. There is a small pool the kids loved, although the water is always cold due to the altitude. Still, great to keep the kids happy. There are hammocks outside the rooms that are very fun, especially for the kids. They have a refrigerator and cooking area if you need these, along with purified water. There is a restaurant and bar that are ok. Not great. Seems it is a family operation and they are very friendly and were helpful with our Spanish education. We got to watch them put up a memorial for a deceased relative, with explanation of the details. The room is spartan, so bring your own shampoo, soap and if possible, a towel, since there is no maid room service as advertised. THE BIGGEST COMPLAINT IS THAT ON HOTELS.COM IT IS LISTED AS BREAKFAST INCLUDED BUT THAT IS NOT THE CASE. They demand extra money for this. If we had to do it again, we would have skipped the breakfast and gone to eat somewhere nearby. It’s not like it was a big breakfast buffet like in big city hotels. But it was not bad by any means. There are probably better hotels around but we got this last minute and it was an improvement over where we were staying, since the pool kept the kids occupied. I wouldn’t expect a Ritz hotel here!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rito

They didn’t want to charge us with the card
Stayed 1 night in Feb 2025

6/10 Okay

Adam

Stayed 1 night in Jan 2025

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities
Servicio de muy mala calidad.
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Feb 2024

2/10 Terrible

Lois Kim

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ellos no van a honrar una reservación.

Tuvimos reservaciones pero ellos las dieron nuestras reservaciones a otras personas. We had reservations through hotels.com, but they gave her reservations away, and we do not have rooms.
Stayed 1 night in Jul 2023

4/10 Poor

Ella

Stayed 3 nights in Apr 2023

4/10 Poor

Leah

Disliked: Staff & service, amenities
It was a beautiful property, but when I came in the office manager wanted more money then what was listed on expedia. I heard this same routine repeated with every set of travelers that came in. He claimed there was a mistake on Expedia, but each time the price seemed to increase. So I'm not sure if there really was a mistake or it was a scam but I wouldn't trust their pricing on here. Also their phone number isn't connected any more so the expedia agent couldn't get ahold of them. The restaurant was nice and the view from the roof was lovely.
Stayed 2 nights in Apr 2023

4/10 Poor

Barbro

Stayed 2 nights in Apr 2023

2/10 Terrible

Alexandra

Disliked: Staff & service, amenities, property conditions & facilities
Bei der Ankunft wurden wir aufgefordert, mehr als den dreifachen Preis zu bezahlen aufgrund von Feiertagszuschlag. Dies war bei Expedia nicht angegeben. Sie haben uns gezwungen mehr zu bezahlen als vertraglich mit Expedia vereinbart war (das Dorf war sozusagen ausgebucht). Wir hatten ein eigenes Bad gebucht und mussten es teilen. Die WC und Duschtür konnten beide nicht geschlossen werden. Unser Zimmer war direkt neben einer grossen Baustelle, somit ohne Tageslicht. Der Lichtschalter war kaputt. Das Internet funktionierte nur teilweise. Wir werden sicher nicht nochmals dahin und raten somit jedem anderen auch davon ab.
Stayed 1 night in Apr 2023

2/10 Terrible

pablo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Victoria María

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Lorena Araceli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No me dieron servicio, porque no había ninguna res

Stayed 2 nights in Aug 2022

2/10 Terrible

Jonathan

Stayed 2 nights in Apr 2022

2/10 Terrible

Angel Saul

Stayed 2 nights in Apr 2022

2/10 Terrible

Alisha

Stayed 1 night in Apr 2022

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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