Krystal Grand Residences & Villas San Miguel de Allende

Hotel in San Miguel de Allende with spa services and an outdoor pool

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Dates

January 2026

February 2026

Check-in/check-out kiosk - Krystal Grand Residences & Villas San Miguel de Allende (San Miguel de Allende)

Flat-screen TV - Krystal Grand Residences & Villas San Miguel de Allende (San Miguel de Allende)

Rooftop terrace - Krystal Grand Residences & Villas San Miguel de Allende (San Miguel de Allende)

Outdoor pool - Krystal Grand Residences & Villas San Miguel de Allende (San Miguel de Allende)

Overview
Rooms
Location
Policies

You can look forward to a terrace, a garden, and a hair salon at Krystal Grand Residences & Villas San Miguel de Allende. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an outdoor entertainment area and a restaurant.

Excellent

Popular amenities

Pool
Spa
Pet friendly
Parking included
Free WiFi
Restaurant

Room options

Check availability for these dates

Tonight

Jan 29 - Jan 30

Tomorrow

Jan 30 - Jan 31

All rooms

2 beds

3+ beds

Showing 14 of 14 rooms

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo Flat - Departamento Familiar

Highlights

Yard

Individually furnished

Flat-screen TV

2 bedrooms

Private bathroom

2 bathrooms

Hair dryer

Iron/ironing board

89 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Queen Bed

Recreo

Very good

Highlights

Yard

Separate dining area

Individually furnished

Kitchen

Flat-screen TV

2 bedrooms

Private bathroom

Hair dryer

Garden view
94 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Queen Bed

Recreo Pent House, Departamento familiar

Exceptional

Highlights

Yard

Separate dining area

Individually furnished

Flat-screen TV

2 bedrooms

Private bathroom

Hair dryer

Iron/ironing board

Garden view
142 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Queen Bed

Aldama Flat

Highlights

Yard

Separate dining area

Individually furnished

Flat-screen TV

2 bedrooms

Private bathroom

2 bathrooms

Hair dryer

Garden view
102 sq m
2 bedrooms
Sleeps 6
1 King Bed and 1 Queen Bed

Aldama Pent House, Departamento Familiar

Highlights

Yard

Individually furnished

Flat-screen TV

2 bedrooms

Private bathroom

Hair dryer

Iron/ironing board

Living room

Garden view
2 bedrooms
Sleeps 6
1 King Bed and 1 Queen Bed

Casa Umaran

Very good

Highlights

Yard

Separate dining area

Individually furnished

Flat-screen TV

2 bedrooms

Private bathroom

Hair dryer

Daily housekeeping

Garden view
167 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

House (Santo Domingo)

Exceptional

Highlights

Yard

Separate dining area

Individually furnished

Flat-screen TV

4 bedrooms

Private bathroom

3 bathrooms

Hair dryer

Garden view
227 sq m
4 bedrooms
Sleeps 8
2 King Beds, 1 Queen Bed and 1 Queen Sofa Bed

Apartment with Garden View

88 sq m
Sleeps 4

Apartment with Garden View

94 sq m
Sleeps 4

Apartment with Garden View

142 sq m
Sleeps 4

Apartment with Garden View

101 sq m
Sleeps 4

Apartment with Garden View

167 sq m
Sleeps 4

House with Garden View

167 sq m
Sleeps 4

House with Garden View

226 sq m
Sleeps 8

About the neighborhood

Located in San Miguel de Allende, Krystal Grand Residences & Villas San Miguel de Allende is in the city center. San Miguel de Allende Historical Museum and El Nigromante Ignacio Ramirez Cultural Center are cultural highlights, and some of the area's attractions include Allende Garden and El Charco del Ingenio Botanical Garden. Visit our San Miguel de Allende travel guide

Carr. San Miguel - Celaya 41, Fracc. Villa de Los Frailes, San Miguel de Allende, GTO, 37790

What's nearby

Church of San Miguel Arcángel
4 min drive - 2.4 miles
Allende Garden
5 min drive - 2.6 miles
La Gruta Spa
16 min drive - 10.6 miles
Malanquin Golf Club
1 min walk - 0.0 miles
Escondido Place
15 min drive - 10.4 miles

Getting around

Queretaro Intl. Airport (QRO)
73 min drive

Restaurants

Pollo San Miguel
17 min walk
Marisquería y Cervecería Pacífico
4 min walk
Rinkon de los Sabores
2 min drive
Barra De Jugos La Comer
18 min walk
Xpressa Cafe
15 min walk

About this property

Krystal Grand Residences & Villas San Miguel de Allende

Upscale hotel near Church of San Miguel Arcángel

A terrace, a garden, and a hair salon are just a few of the amenities provided at Krystal Grand Residences & Villas San Miguel de Allende. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an outdoor entertainment area and a restaurant.

You'll also enjoy the following perks during your stay:

An outdoor pool
Free self parking
Luggage storage, charcoal grills, and outdoor furniture
A porter/bellhop, smoke-free premises, and a 24-hour front desk

Room features

All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.

Other conveniences in all rooms include:

Showers, free toiletries, and hair dryers
Private yards, daily housekeeping, and phones

Similar properties

Pool
Pet friendly
Parking included
Free WiFi

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

A restaurant

Things to do

Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk
Hair salon
Luggage storage

Guest services

Housekeeping (daily)
Porter/bellhop

Outdoors

Barbecue grill
Garden
Outdoor entertainment area
Outdoor furniture
Terrace

Spa

Spa services

Accessibility

No elevator

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV

Individual furnishings
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 700 per pet, per night, plus a deposit of MXN 100 per stay

Welcoming dogs only

2 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Pet deposit: MXN 100 per stay
Pet fee: MXN 700 per pet, per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

KrystalGrandResidences VillasSMdeAllende

Krystal Grand Residences Villas San Miguel de Allende

Krystal Grand Residences & Villas San Miguel de Allende Hotel

Frequently asked questions

Does Krystal Grand Residences & Villas San Miguel de Allende have a pool?

Yes, this property has an outdoor pool.

Is Krystal Grand Residences & Villas San Miguel de Allende pet-friendly?

Yes, Krystal Grand Residences & Villas San Miguel de Allende allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 100 per stay and a fee of MXN 700 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Krystal Grand Residences & Villas San Miguel de Allende?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Krystal Grand Residences & Villas San Miguel de Allende?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Krystal Grand Residences & Villas San Miguel de Allende located?

Located in the heart of San Miguel de Allende, this hotel is within 2 mi (3 km) of Malanquin Golf Club, Allende Institute, and Juarez Park. Zocalo Folk Art and Temple of Immaculate Conception are also within 3 mi (5 km).

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Krystal Grand Residences & Villas San Miguel de Allende Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities

10/10 Excellent

Patricia

Jan 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Resort is great! We stayed in San Domingo condo. Staff was nice and friendly. We mentioned the bad reviews on theft issues. They did not denied it and assured they were addressed. Great place for families to stay. Pool is heated so we enjoyed it even with in cold weather.

Stayed 2 nights in Jan 2026

10/10 Excellent

Lourdes

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is beautiful, great service and the staff was amazing.

Stayed 2 nights in Jul 2025

10/10 Excellent

Amparo

Nov 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

For the most part everything was clean, the floor needed a little mopping but it's not a deal breaker.

Stayed 7 nights in Nov 2025

10/10 Excellent

Martha

May 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the property. Everything was amazing, super comfortable, clean, the staff were great!

Stayed 3 nights in May 2025

10/10 Excellent

Angie

Apr 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was big and spacious . The decor was modern and beautiful . Lots of room for everyone . The staff was very friendly and gracious . Will definitely stay again !

Stayed 3 nights in Apr 2025

10/10 Excellent

tammy

Feb 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice well maintained property with many amenities. Staff was very welcoming.

Stayed 3 nights in Feb 2025

10/10 Excellent

DORA

Dec 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, clean and the staff was very kind and helpful.

10/10 Excellent

Melissa

Sep 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had an amazing experience. Staff was friendly, food in restaurant was delicious. Only complaint was there was no hot water during our stay.

Stayed 2 nights in Sep 2024

2/10 Terrible

elva janette

Nov 4, 2025

Liked: Cleanliness

Housekeeping stole my money $300.00!! When I spoke to the manager Iban Torres…he said I should Have left my money in the safe!! But I was not aware of daily cleaning. I was under the impression it was an airnb!! Either way my money should not have been taken by hotel personnel. We were never told about the ammenities the hotel had to offer! We were given keys and told to have a great time! The manager told Me..the only thing they could advise me was to file a police report with Mexican authorities. He never apologized on the behalf of his staff!! Very poor service. So basically, if you plan on staying here don’t leave your money behind!

Stayed 4 nights in Oct 2025

10/10 Excellent

MIRIAM

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All good

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel Sepulveda

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Nice

Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Dec 30, 2025

Room was cleaned last minute but

Stayed 1 night in Dec 2025

2/10 Terrible

Pietro Luca

Jan 3, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Overall the place was below standard and what was advertised. The two bathrooms smelt of sewage our entire stay. Amenties were scare in a unit for 4 people. Breakfast was terrible. They ran out of milk and could not be bothered to buy this. Pool was cold and the steam room was not operational. I will not be returning to this place again.

Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Apr 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place. Very convenient.

Stayed 3 nights in Apr 2025

2/10 Terrible

Fernanda

Jan 26, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Before my trip I received several messages from this property asking for additional fees. I didn’t pay and after an intense exchange they finally honored the rate Expedia charged me. Upon arrival I was charged a $100 damage deposit, even though the staff verified there was absolutely no damages to the room when I decided to leave, I have not received my deposit back. The staff were consistently rude and unwilling to help during my stay. The resort amenities are nothing like what’s advertised. The “spa” and steam room had not been working for months. The gym was outdated and dirty. The “restaurant” was staffed with one person for breakfast to cook and serve and the opening hours posted were not observed - 8 am was really 8:45. The room had a foul sewer smell, I found it unbearable and cut my stay short. It’s surprising that Expedia would do business with this property. I need my deposit back and have received no response from them.

Stayed 4 nights in Nov 2025

10/10 Excellent

Luis Ivan

Sep 22, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Feb 24, 2025

Liked: Cleanliness, amenities

Todo excelente

Stayed 1 night in Feb 2025

8/10 Good

Victor

Jul 10, 2025

Liked: Cleanliness

There is a few staff members, restaurant is limited in working hours, there is nothing nearby room was ok for 1 night stay but not for longer stays, bed was not good to rest. Rooms need extra maintenance

Stayed 1 night in Jul 2025

10/10 Excellent

Juanita

May 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice. But I had to cut my Vaca a day short. Due to an emergency. I couldn't get a refund. Trying to contact someone at Expedia but no one seems able to help.😧

Stayed 5 nights in Apr 2025

10/10 Excellent

alma

Oct 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The problem we experience was on second day there we had no hot water, when we reported the problem we were told that maintenace had left for the day. We loved the property and plan to revisit the area. THanks the Garcia's untell next time.

Stayed 2 nights in Oct 2024

6/10 Okay

Isabel

Sep 10, 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

The staff was very unfriendly and the customer service was terrible. I rented a stay for 5 people and only 2 waters were provided. I asked if I could get some water sent to the room and was told they would check with a supervisor, never got a response. The stove did not work, and I was told they would reach out to a supervisor and again nobody got back to me. It was on the pricier side, and I was expecting a reasonable level of customer service, but the staff is truly incompetent and asks you to contact a supervisor even for truly minor requests.

Stayed 2 nights in Sep 2025

4/10 Poor

Perla

Dec 31, 2023

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The rooms don’t have heat and for kids was very cold. We reserved for 3 nights but we left on the second day again was very cold for my little ones. They don’t have portable heater to offer the restaurant it’s for 9 to 4 pm only No lock on sliding doors so we don’t feel comfortable leaving our things on the room

Stayed 4 nights in Dec 2023

2/10 Terrible

Carolina

Mar 18, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

My reservation when I arrived at the hotel, was not there , they gave me an emergency room after arguing a long wait, the room was smaller, with capacity for 6 people and not for 8 as I requested, the staff attention was terrible, I didn’t have towers , blankets , and when asked for them they told me that I had to go get them .

2/10 Terrible

LV

Jan 29, 2026

Disliked: Amenities, property conditions & facilities

La ubicación del departamento está pésima, se escucha el ruido de la carretera todo el tiempo, la Sra del aseo apaga el boiler y no avisa El desayuno que está incluido es malísimo, servicio lento, el bufet está frío, los alimentos los calientan en los platos que te sirves Al final nos cambiaron de departamento y la estancia mejoró

Stayed 2 nights in Jan 2026

8/10 Good

Enid

Jan 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Hubieron algunos detalles que nos hubiera tener desde un principio, pero que tuvimos que solicitar, éramos 4 huéspedes y no había cubiertos, tuvimos que pedir y solamente nos dieron dos servicios, también solicitamos ganchos ya que llegamos y no había y no nos dieron los suficientes para 4 personas ( nos dieron 8) dos ganchos por persona, se les sugiere abastecer lo necesario en proporción a el número de huéspedes, en general todo lo demás estuvo bien, también la limpieza se tuvo que solicitar día con día por qué el día que no la solicitamos no la realizaron, ojalá pudieran poner un espejo de cuerpo completo

Stayed 4 nights in Dec 2025

Krystal Grand Residences & Villas San Miguel de Allende

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Krystal Grand Residences & Villas San Miguel de Allende

Similar properties

Albor San Miguel de Allende, Tapestry Collection by Hilton

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as