See all properties

Krystal Grand Residences & Villas San Miguel de Allende

4.0 star property

Choose dates to view prices

Photo gallery for Krystal Grand Residences & Villas San Miguel de Allende

Check-in/check-out kiosk - Krystal Grand Residences & Villas San Miguel de Allende (San Miguel de Allende)
Flat-screen TV - Krystal Grand Residences & Villas San Miguel de Allende (San Miguel de Allende)
Rooftop terrace - Krystal Grand Residences & Villas San Miguel de Allende (San Miguel de Allende)
Flat-screen TV - Krystal Grand Residences & Villas San Miguel de Allende (San Miguel de Allende)
Outdoor pool - Krystal Grand Residences & Villas San Miguel de Allende (San Miguel de Allende)
You can look forward to a terrace, a garden, and a hair salon at Krystal Grand Residences & Villas San Miguel de Allende. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an outdoor entertainment area and a restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Recreo Flat - Departamento Familiar

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo Flat - Departamento Familiar

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Recreo

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Recreo Pent House, Departamento familiar

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Recreo Pent House, Departamento familiar

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 142 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Aldama Flat

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Aldama Flat

  • Garden view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Aldama Pent House, Departamento Familiar

Aldama Pent House, Departamento Familiar | Living area | Flat-screen TV

Aldama Pent House, Departamento Familiar

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Casa Umaran

Casa Umaran | Individually furnished, laptop workspace, iron/ironing board, free WiFi

Casa Umaran

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 167 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for House (Santo Domingo)

House (Santo Domingo) | Individually furnished, laptop workspace, iron/ironing board, free WiFi

House (Santo Domingo)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 227 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Apartment with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Apartment with Garden View

  • 88 sq m
  • Sleeps 4

View all photos for Apartment with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Apartment with Garden View

  • 94 sq m
  • Sleeps 4

View all photos for Apartment with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Apartment with Garden View

  • 142 sq m
  • Sleeps 4

Apartment with Garden View

  • 101 sq m
  • Sleeps 4

View all photos for Apartment with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Apartment with Garden View

  • 167 sq m
  • Sleeps 4

View all photos for House with Garden View

Individually furnished, laptop workspace, iron/ironing board, free WiFi

House with Garden View

  • 167 sq m
  • Sleeps 4

House with Garden View

  • 226 sq m
  • Sleeps 8

About the neighborhood

Located in San Miguel de Allende, Krystal Grand Residences & Villas San Miguel de Allende is in the city center. San Miguel de Allende Historical Museum and La Esquina Mexican Folk Toy Museum are cultural highlights, and some of the area's attractions include Allende Garden and El Nigromante Ignacio Ramirez Cultural Center. Escuela de Bellas Artes and Bellas Artes School are also worth visiting. Visit our San Miguel de Allende travel guide
Map
Carr. San Miguel - Celaya 41, Fracc. Villa de Los Frailes, San Miguel de Allende, GTO, 37790

What's nearby

  • Parish Church of San Miguel Arcangel featuring heritage architecture and a church or cathedral
    Church of San Miguel Arcángel
    4 min drive - 2.4 miles
  • El Jardin
    Allende Garden
    5 min drive - 2.6 miles
  • A subterranean hot spring you say? Just outside San Miguel de Allende is a natural hot spring leading to a cave. After spending an indulgent and blissful morning at La Gruta Spa, I'm not sure why we ever left. #troveon
    La Gruta Spa
    16 min drive - 10.6 miles
  • Malanquin Golf Club
    1 min walk - 0.0 miles
  • Escondido Place
    15 min drive - 10.4 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    73 min drive

Restaurants

  • Pollo San Miguel
    17 min walk
  • Marisquería y Cervecería Pacífico
    4 min walk
  • Barra De Jugos La Comer
    18 min walk
  • Rinkon de los Sabores
    2 min drive
  • Burguer King
    2 min drive

About this property

Krystal Grand Residences & Villas San Miguel de Allende

Upscale hotel near Church of San Miguel Arcángel
A terrace, a garden, and a hair salon are just a few of the amenities provided at Krystal Grand Residences & Villas San Miguel de Allende. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an outdoor entertainment area and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, luggage storage, and a porter/bellhop
  • Charcoal grills, a 24-hour front desk, and outdoor furniture
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Private yards, daily housekeeping, and phones

Similar properties

Exterior
Albor San Miguel de Allende, Tapestry Collection by Hilton
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 389 reviews
Albor San Miguel de Allende, Tapestry Collection by Hilton
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 700 per pet, per night, plus a deposit of MXN 100 per stay
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 100 per stay
  • Pet fee: MXN 700 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

KrystalGrandResidences VillasSMdeAllende
Krystal Grand Residences Villas San Miguel de Allende
Krystal Grand Residences & Villas San Miguel de Allende Hotel

Frequently asked questions

Does Krystal Grand Residences & Villas San Miguel de Allende have a pool?

Yes, this property has an outdoor pool.

Is Krystal Grand Residences & Villas San Miguel de Allende pet-friendly?

Yes, Krystal Grand Residences & Villas San Miguel de Allende allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 100 per stay and a fee of MXN 700 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Krystal Grand Residences & Villas San Miguel de Allende?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Krystal Grand Residences & Villas San Miguel de Allende?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Krystal Grand Residences & Villas San Miguel de Allende located?

Located in the heart of San Miguel de Allende, this hotel is within 2 mi (3 km) of Malanquin Golf Club, Allende Institute, and Juarez Park. Zocalo Folk Art and Temple of Immaculate Conception are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Krystal Grand Residences & Villas San Miguel de Allende Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 94 out of 153 reviews
Rating 8 - Good. 32 out of 153 reviews
Rating 6 - Okay. 13 out of 153 reviews
Rating 4 - Poor. 5 out of 153 reviews
Rating 2 - Terrible. 9 out of 153 reviews

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Resort is great! We stayed in San Domingo condo. Staff was nice and friendly. We mentioned the bad reviews on theft issues. They did not denied it and assured they were addressed. Great place for families to stay. Pool is heated so we enjoyed it even with in cold weather.
Stayed 2 nights in Jan 2026

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Excellent place to stay! They assigned us the room 8B, was a unexpected pleasure to be in such a nice room plenty of individual rooms a private bathrooms, living room and a complete kitchen, also it had a awesome balcony with great views to the pool and San Miguel de Allende surroundings.
Stayed 1 night in Nov 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, great service and the staff was amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amparo

Liked: Cleanliness, amenities, property conditions & facilities
For the most part everything was clean, the floor needed a little mopping but it's not a deal breaker.
Stayed 7 nights in Nov 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. Everything was amazing, super comfortable, clean, the staff were great!
Stayed 3 nights in May 2025

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean and the staff was very kind and helpful.

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice well maintained property with many amenities. Staff was very welcoming.
Stayed 3 nights in Feb 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was big and spacious . The decor was modern and beautiful . Lots of room for everyone . The staff was very friendly and gracious . Will definitely stay again !
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience. Staff was friendly, food in restaurant was delicious. Only complaint was there was no hot water during our stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

elva janette

Liked: Cleanliness
Housekeeping stole my money $300.00!! When I spoke to the manager Iban Torres…he said I should Have left my money in the safe!! But I was not aware of daily cleaning. I was under the impression it was an airnb!! Either way my money should not have been taken by hotel personnel. We were never told about the ammenities the hotel had to offer! We were given keys and told to have a great time! The manager told Me..the only thing they could advise me was to file a police report with Mexican authorities. He never apologized on the behalf of his staff!! Very poor service. So basically, if you plan on staying here don’t leave your money behind!
Stayed 4 nights in Oct 2025

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerardo Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel Sepulveda

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Room was cleaned last minute but
Stayed 1 night in Dec 2025

2/10 Terrible

Pietro Luca

Disliked: Cleanliness, amenities, property conditions & facilities
Overall the place was below standard and what was advertised. The two bathrooms smelt of sewage our entire stay. Amenties were scare in a unit for 4 people. Breakfast was terrible. They ran out of milk and could not be bothered to buy this. Pool was cold and the steam room was not operational. I will not be returning to this place again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
Todo excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Luis Ivan

Ok
Stayed 2 nights in Jul 2025

8/10 Good

Victor

Liked: Cleanliness
There is a few staff members, restaurant is limited in working hours, there is nothing nearby room was ok for 1 night stay but not for longer stays, bed was not good to rest. Rooms need extra maintenance
Stayed 1 night in Jul 2025

2/10 Terrible

Fernanda

Disliked: Cleanliness, amenities, property conditions & facilities
Before my trip I received several messages from this property asking for additional fees. I didn’t pay and after an intense exchange they finally honored the rate Expedia charged me. Upon arrival I was charged a $100 damage deposit, even though the staff verified there was absolutely no damages to the room when I decided to leave, I have not received my deposit back. The staff were consistently rude and unwilling to help during my stay. The resort amenities are nothing like what’s advertised. The “spa” and steam room had not been working for months. The gym was outdated and dirty. The “restaurant” was staffed with one person for breakfast to cook and serve and the opening hours posted were not observed - 8 am was really 8:45. The room had a foul sewer smell, I found it unbearable and cut my stay short. It’s surprising that Expedia would do business with this property. I need my deposit back and have received no response from them.
Stayed 4 nights in Nov 2025

10/10 Excellent

alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The problem we experience was on second day there we had no hot water, when we reported the problem we were told that maintenace had left for the day. We loved the property and plan to revisit the area. THanks the Garcia's untell next time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. But I had to cut my Vaca a day short. Due to an emergency. I couldn't get a refund. Trying to contact someone at Expedia but no one seems able to help.😧
Stayed 5 nights in Apr 2025

6/10 Okay

Isabel

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff was very unfriendly and the customer service was terrible. I rented a stay for 5 people and only 2 waters were provided. I asked if I could get some water sent to the room and was told they would check with a supervisor, never got a response. The stove did not work, and I was told they would reach out to a supervisor and again nobody got back to me. It was on the pricier side, and I was expecting a reasonable level of customer service, but the staff is truly incompetent and asks you to contact a supervisor even for truly minor requests.
Stayed 2 nights in Sep 2025

4/10 Poor

Perla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms don’t have heat and for kids was very cold. We reserved for 3 nights but we left on the second day again was very cold for my little ones. They don’t have portable heater to offer the restaurant it’s for 9 to 4 pm only No lock on sliding doors so we don’t feel comfortable leaving our things on the room
Stayed 4 nights in Dec 2023

2/10 Terrible

Carolina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My reservation when I arrived at the hotel, was not there , they gave me an emergency room after arguing a long wait, the room was smaller, with capacity for 6 people and not for 8 as I requested, the staff attention was terrible, I didn’t have towers , blankets , and when asked for them they told me that I had to go get them .