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Hotel & Spa Doña Urraca San Miguel de Allende

4.0 star property
Beaux Arts hotel with a full-service spa and free valet parking

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Photo gallery for Hotel & Spa Doña Urraca San Miguel de Allende

Exterior
Terrace/patio
Terrace/patio
Exterior
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Spa
  • Laundry
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Suite

Superior Suite | Frette Italian sheets, premium bedding, down comforters

Superior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Frette Italian sheets, premium bedding, down comforters

Junior Suite, 1 Queen Bed

Highlights

Yard
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

El Palomar Hotel

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  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 172 reviews
El Palomar Hotel

About the neighborhood

Map
Hidalgo 69 Colonia Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Allende Garden - 7 min walk - 0.4 miles
  • San Miguel de Allende Historical Museum - 7 min walk - 0.4 miles
  • Fábrica La Aurora - 7 min walk - 0.4 miles
  • Church of San Miguel Arcángel - 9 min walk - 0.5 miles
  • Juarez Park - 14 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive

Restaurants

  • ‪Lavanda - ‬4 min walk
  • ‪Inside Cafe - ‬5 min walk
  • ‪Cantina el Cucu - ‬2 min walk
  • ‪Casaméxico - ‬2 min walk
  • ‪Gombos Pizza - ‬3 min walk

About this property

Hotel & Spa Doña Urraca San Miguel de Allende

Upscale hotel near Allende Garden
Located close to Artisan Market and Angela Peralta Theater, Hotel & Spa Doña Urraca San Miguel de Allende provides a garden, dry cleaning/laundry services, and a business center. Indulge in aromatherapy, a body scrub, and hydrotherapy at the onsite spa. Free in-room WiFi is available to all guests, along with a steam room and a hot tub.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking, valet parking, and extended parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), a porter/bellhop, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel & Spa Doña Urraca San Miguel de Allende have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 to 250 for adults and MXN 100 to 150 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from November 20 2024 to November 19 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 to 250 for adults, and MXN 100 to 150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Doña Urraca Hotel
Doña Urraca Hotel San Miguel de Allende
Suites & Spa Dona Urraca Hotel San Miguel De Allende
Hotel Doña Urraca San Miguel de Allende
Hotel Doña Urraca San Miguel Allende
Doña Urraca San Miguel de Allende
Hotel Doña Urraca
Doña Urraca San Miguel Allende
Hotel Spa Doña Urraca
& Dona Urraca Miguel Allende
Hotel & Spa Doña Urraca San Miguel de Allende Hotel

Frequently asked questions

Does Hotel & Spa Doña Urraca San Miguel de Allende have a pool?

Yes, this property has an outdoor pool.

Is Hotel & Spa Doña Urraca San Miguel de Allende pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel & Spa Doña Urraca San Miguel de Allende?

Self parking and valet parking are free at this property.

What time is check-in at Hotel & Spa Doña Urraca San Miguel de Allende?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel & Spa Doña Urraca San Miguel de Allende?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel & Spa Doña Urraca San Miguel de Allende provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per vehicle applies.

Where is Hotel & Spa Doña Urraca San Miguel de Allende located?

Located in Zona Centro, this spa hotel is within a 10-minute walk of Artisan Market, Angela Peralta Theater, and Allende Garden. Fábrica La Aurora and Juarez Park are also within 15 minutes.

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Hotel & Spa Doña Urraca San Miguel de Allende Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 354 out of 709 reviews
Rating 8 - Good. 206 out of 709 reviews
Rating 6 - Okay. 89 out of 709 reviews
Rating 4 - Poor. 35 out of 709 reviews
Rating 2 - Terrible. 25 out of 709 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Beautiful & spacious Hotel! LOVED IT!
Stayed 1 night in Nov 2024

8/10

Nice place to stay...would have been nice if the breakfast was included
Stayed 4 nights in Oct 2024

10/10

Very calm relaxing spa like rooms were ample and clean 💕
Stayed 1 night in Feb 2023

10/10

I love everything about this place it was really nice room.clean and staff was super helpful. Location was fantastic as well

10/10

Excellent location and service
Stayed 5 nights in Feb 2023

10/10

When our first property fell through, Expedia booked us at Dona Urraca. We were very pleased with this property on many levels: it was very comfortable and clean, and the location was wonderful! There was a park close by, as well as easy walking to Zona Central. Lots of shopping and dining choices nearby and it was very easy to catch an inexpensive Uber right on the corner.
Stayed 3 nights in Aug 2024

10/10

Beautiful room, ample, comfortable, nicely decorated
Stayed 1 night in Jul 2022

8/10

Overall good experience. Just a bit loud since we got a room right next to the street. It was at walking distance of downtown church .
Stayed 5 nights in Dec 2023

6/10

Location
Stayed 2 nights in Jun 2023

10/10

So beautiful

10/10

Great property, a little old.
Stayed 2 nights in Apr 2023

10/10

Excellent customer service!! Great location The rooms were super nice and clean the beds were very comfortable!! Walking distance to the church !
Stayed 3 nights in Sep 2022

10/10

Super clean and it’s truly a beautiful place. We were upgraded to a 2 bedroom . Location is 5 minutes to the center of San Miguel .
Stayed 1 night in Jan 2023

8/10

Friendly personnel, roomy suite for 4 adults, great location. Only some amenities need update/upgrade
Stayed 1 night in May 2023

10/10

It was amazing I just didn’t like that breakfast was not included because we reserves through expedia and did not have the same privileges.
Stayed 3 nights in Aug 2023

4/10

Rooms are Small, old and the toilet Can be seen from the bed
Stayed 2 nights in Mar 2023

10/10

I arrived very late at night but there was someone waiting to check me in.
Stayed 1 night in Jan 2023

8/10

Parking

8/10

Beautiful room and property. But had continual problems with tv and staff laughed at our request several times.
Stayed 8 nights in Oct 2022

8/10

Great place and location. Beautiful, clean, quiet. The biggest problem for me as a non-speaker of Spanish is that front desk staff spoke very little English. In first couple of my five nights, that was a big problem.
Stayed 5 nights in Feb 2023

8/10

X
Stayed 1 night in Jun 2023

10/10

Good
Stayed 1 night in Mar 2023

6/10

It would be great if management periodically check heating systems and hot water availability in each room . It took several attempts to fix everything in our room. It was no fault of the staff who tried to accommodate as much as they could.
Stayed 4 nights in Dec 2023

10/10

No additional comments at this time.
Stayed 3 nights in Feb 2023

6/10

I wouldn’t consider this a 4-star hotel by any means. Our stay was fine but there are definitely things that need to be worked on. The phone in our room didn’t work; the AC in our room barely worked; the safe in our room stopped working the last two days; our key cards kept failing to work; the internet service was BAD; and the restaurant never seemed to be open.
Stayed 5 nights in Jul 2023