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Hotel Nena

3.5 star property
Adults-only hotel with free breakfast and free valet parking

Choose dates to view prices

Photo gallery for Hotel Nena

Free daily full breakfast
Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas, pool umbrellas
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi
Interior detail
Rooftop terrace
Hotel Nena welcomes visitors in the heart of San Miguel de Allende with thoughtful comforts. Enjoy a complimentary full breakfast each morning, quality dining options throughout the day, and spaces to unwind, from the outdoor pool area with cabanas to the inviting bar.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private pool
Air conditioning
Connecting rooms available
  • 159 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Church of San Miguel Arcángel - 3 min walk - 0.2 miles
  • Allende Garden - 3 min walk - 0.2 miles
  • San Miguel de Allende Historical Museum - 3 min walk - 0.2 miles
  • Juarez Park - 7 min walk - 0.4 miles
  • Allende Institute - 12 min walk - 0.7 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive

Restaurants

  • ‪Los Milagros - ‬3 min walk
  • ‪San Agustín - ‬1 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬2 min walk
  • ‪El Correo - ‬2 min walk
  • ‪Terraza 48 - ‬3 min walk

About this property

Hotel Nena

Hotel near Allende Garden
Located close to Temple of San Francisco and Ignacio Ramírez Market, Hotel Nena provides free full breakfast, a terrace, and a fireplace in the lobby. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with free cabanas and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and concierge services
  • Guest reviews say great things the dining options, breakfast, and helpful staff
Room features
All guestrooms at Hotel Nena boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 46-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Similar properties

Rooftop bar, alfresco dining, open daily

Hacienda El Santuario San Miguel de Allende

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 946 reviews
Hacienda El Santuario San Miguel de Allende

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 1000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Frequently asked questions

Does Hotel Nena have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Hotel Nena pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 lbs per pet. There's a fee of MXN 1000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Nena?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Nena?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Nena?

Check-out is at noon.

Does Hotel Nena provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 3800 per vehicle applies.

Where is Hotel Nena located?

Located in Zona Centro, this hotel is steps from Temple of San Francisco and Allende Garden. San Miguel de Allende Historical Museum and Ignacio Ramírez Market are also within 5 minutes.

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Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 330 out of 412 reviews
Rating 8 - Good. 65 out of 412 reviews
Rating 6 - Okay. 11 out of 412 reviews
Rating 4 - Poor. 4 out of 412 reviews
Rating 2 - Terrible. 2 out of 412 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

NELIDA ALONZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful!
Stayed 3 nights in Oct 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was incredibly helpful and hospitable! They accomodated a late late check out. Will be staying here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Rooms were big and clean. Bar was nice.
Stayed 5 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth visit to San Miguel and I always make an effort to stay here convenient safe clean staff is very accommodating, helpful, and service oriented. This feels like home away from home for me.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eliseo

Liked: Cleanliness
Very Nice
Stayed 6 nights in Oct 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not use the pool but it was available. The food and bar was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not good; the coffee was cold and too strong. The staff was very friendly. I did not use the pool, but the water was at a very nice temperature. hotel was clean and excelent location.
Stayed 4 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was nice .Staff was great. Only issue was early morning noise.
Stayed 6 nights in Aug 2025

10/10 Excellent

dana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very upscale
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and welcoming staff. My room was VERY spacious, clean and French doors to the pool. The whole property was very quaint and Eve and the restaurant staff were all very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located about a 2 minute walk to the plaza & tons of rooftop bars. Property is was very well maintained and decor was superb.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel right in the heart of town. Rooms are very comfortable and the service and restaurant were great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, quiet and close to everything. Highly recommended.
Stayed 7 nights in Apr 2025

10/10 Excellent

Lewis Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, staff and breakfast! The staff was super friendly and attentive
Stayed 7 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The service staff is excellent. Our room was not what we expected but the upgrade was easy and just beyond fantastic. The restaurant on site was delicious. It was a perfect visit.
Stayed 4 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Gret location Capable staff
Stayed 6 nights in Mar 2025

8/10 Good

JEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable. It was in a modernized historical hacienda that kept many of the old architectural features. The staff is the gem here. They were all friendly and helpful.
Stayed 5 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the property is conveniently located, excelente value, comfortable and the bar and restaurant onsite are great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nena was the perfect spot to stay during our recent trip to San Miguel de Allende. The hotel is beautiful, historical; and the staff most attentive. The location couldn’t be better. We’re looking forward to returning soon.
Stayed 9 nights in Feb 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP benefits included champagne upon arrival, speciality chocolates, free breakfast, front staff arranged for tours, transportation from Mexico City and also to Querataro Airport. This hotel is 5 stars in our opinion.
Stayed 4 nights in Mar 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, beautiful property
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Excellent restaurant. Rooftop is great! Very very clean.
Stayed 5 nights in Jan 2025

8/10 Good

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was wonderful with the exception of the cancel policy. When we booked, it indicated that the reservation could be changed up to a certain date. However, we had to cut our reservation by one night because of our flight departed way earlier than expected and we had to wake up at 2.30 am. and decided to spend the night in Leon instead of San Miguel. We tried to cancel withing the limits allowed as per Nena"s policies, just to be told we couldn{t do it and it became a big issue. We were told that we had 3 month credit for that night we didn{t use, which is ridiculous as we do not plan to go back to San Miguel for at least the next year! We"re not Mexicans to be traveling that often to San Miguel again. That was the only disappointment. Their cancelation reservation policy is not what they advertise in Expedia.
Stayed 4 nights in Oct 2025

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