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Hotel Nena

3.5 star property
Travelers enjoy authentic local cuisine, find relaxation at the outdoor pool with private cabanas, or gather around a crackling fireplace in San Miguel de Allende

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Photo gallery for Hotel Nena

Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas, pool umbrellas - Hotel Nena (San Miguel de Allende)
Bar (on property) - Hotel Nena (San Miguel de Allende)
Free daily full breakfast - Hotel Nena (San Miguel de Allende)
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi - Hotel Nena (San Miguel de Allende)
Rooftop terrace - Hotel Nena (San Miguel de Allende)
Hotel Nena welcomes visitors in the heart of San Miguel de Allende with thoughtful comforts. Enjoy a complimentary full breakfast each morning, quality dining options throughout the day, and spaces to unwind, from the outdoor pool area with cabanas to the inviting bar.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Room

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 159 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

Located in San Miguel de Allende, Hotel Nena is in the city center. Ignacio Ramírez Market is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Allende Garden and Escuela de Bellas Artes. Temple of San Francisco and Church of San Miguel Arcángel are two other places to visit that come recommended. Be sure not to miss outdoor adventures like hiking/biking trails and horse riding. Visit our San Miguel de Allende travel guide
Map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Church of San Miguel Arcángel
    Church of San Miguel Arcángel
    3 min walk - 0.2 miles
  • Allende Garden
    Allende Garden
    3 min walk - 0.2 miles
  • Juarez Park
    Juarez Park
    7 min walk - 0.4 miles
  • San Miguel de Allende Historical Museum
    3 min walk - 0.2 miles
  • San Miguel de Allende Public Library
    7 min walk - 0.4 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    77 min drive

Restaurants

  • San Agustín
    1 min walk
  • La Doña
    1 min walk
  • Los Milagros
    3 min walk
  • El Correo
    2 min walk
  • La Hija Del Manantial
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite valet and self parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for MXN 1000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Nena have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Hotel Nena pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 lbs per pet. There's a fee of MXN 1000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Nena?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Nena?

Check-out is at noon.

Does Hotel Nena provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 3800 per vehicle applies.

Where is Hotel Nena located?

Located in Zona Centro, this hotel is within a 5-minute walk of Temple of San Francisco, Allende Garden, and San Miguel de Allende Historical Museum. Ignacio Ramírez Market and Church of San Miguel Arcángel are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Nena Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 377 out of 474 reviews
Rating 8 - Good. 76 out of 474 reviews
Rating 6 - Okay. 12 out of 474 reviews
Rating 4 - Poor. 6 out of 474 reviews
Rating 2 - Terrible. 3 out of 474 reviews

Reviews

Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing . Room was perfect and the restaurant located in the hotel was excellent
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, relaxed, with excellent staff and superb location. Will stay at again when we return to San Miguel de Allende.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel. Very clean, great location and amazing staff. The restaurant in the hotel has great food. Definitely recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing stay here! The service was excellent from start to finish. The staff went above and beyond—they were incredibly friendly, helpful, and even took the time to help us arrange rides whenever we needed to go somewhere. ​Our room was spotless and very clean, and the views from the property were stunning. Another major highlight was the food. Breakfast was included, which was a fantastic perk, and the on-site restaurant, La Doña, was a 10/10! I highly recommend dining there. We will definitely be back!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in a great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities
Hotel nena was a beautiful property to stay at. Location was perfect and the staff and concierge were incredibly helpful and always willing to help. Highly recommend!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a perfect location in San Miguel walking distance to everything. Clean, great staff, great restaurant and bar too. Would go back again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room was impeccable and made us feel like home. Reception was very accommodating and responsive. Breakfast was delicious too. We’ll definitely come back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia Osuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff excellent location.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

fernando

Liked: Cleanliness, amenities, property conditions & facilities
Very good attention to guests and exceptional staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Armen

Liked: Cleanliness, property conditions & facilities
Great hotel. Great location and friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our 3 week stay at Hotel Nena was excellent. The facility itself is amazing with a wonderful historic ambience incorporated with modern amenities. Staff were friendly and very attentive to our needs and it was nice to have a morning breakfast provided in the onsite restaurant. Wifi was very good. The central location allowed us to comfortably walk to many of the wonderful sites San Miguel de Allende has to offer.
Stayed 20 nights in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, the location, everything within walking distance, the staff was very polite. Definitely we will stay here again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Clean comfortable room, excellent staff! Great location!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and the service were great. Perfect location with really nice amenities and very helpful front desk. We would definitely choose this hotel again.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with very friendly and accommodating staff! Breakfast was delicious and our room was very spacious and comfortable! Thank you! *****
Stayed 3 nights in Jan 2026
Verified

8/10 Good

jaime

Liked: Cleanliness, amenities, property conditions & facilities
Room, bathroom and shower very clean. Only small issue is the music playing from next door rooftop up to about 11 pm. La Dona restaurant was amazing, sir ice and food great. The breakfast included was the best
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ceferino

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, very clean, the property was beautiful
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Víctor

Liked: Cleanliness
Disliked: Amenities
The rooms have tainted windows which make the rooms feel really enclosed. Service in restaurant is very limited in schedule. Staff was very nice, especially in front desk.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Timm

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, services were very nice and the room next to the pool was excellent. Our room safe was broken, and toiletries were not restocked, however, those were fairly minor things.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

dana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very upscale
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was incredibly helpful and hospitable! They accomodated a late late check out. Will be staying here again!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Rooms were big and clean. Bar was nice.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Prabuddha

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable room. Courteous staff. Excellent breakfast. I would ding half a star for loud music in the evenings from an adjoining club/bar.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth visit to San Miguel and I always make an effort to stay here convenient safe clean staff is very accommodating, helpful, and service oriented. This feels like home away from home for me.
Stayed 3 nights in Oct 2025