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Hotel del Portal San Miguel de Allende

3.0 star property
Hotel with a 24-hour front desk, steps from Church of San Miguel Arcángel

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Photo gallery for Hotel del Portal San Miguel de Allende

Enjoy a comfortable living space with a dining area, seating nook, and large mirror.
Enjoy a refreshing shower in the bathroom, featuring a glass-enclosed shower area and a separate toilet, with a flat-screen TV above.
Welcome to our reception area, featuring a distinctive boat-shaped desk and a beautiful, intricately carved panel above.
Classic hotel room with two single beds, arched window, and large wardrobe.
Experience the room's contemporary style with a large mirror, console table, and unique sculptural piece.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
HDTV
6 bedrooms
Fan
Private bathroom
Free bottled water
In-room massage
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | In-room safe, desk, iron/ironing board, bed sheets

Master Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
HDTV
Private bathroom
Free bottled water
In-room massage
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
HDTV
Private bathroom
Free bottled water
In-room massage
Daily housekeeping
In-room safe
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Junior

In-room safe, desk, iron/ironing board, bed sheets

Room Junior

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Master

In-room safe, desk, iron/ironing board, bed sheets

Room Master

  • Sleeps 2
  • 1 King Bed

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Front of property

Hotel Hacienda Monteverde San Miguel de Allende

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,019 reviews
Hotel Hacienda Monteverde San Miguel de Allende

About the neighborhood

Map
Portal Allende 8, San Miguel de Allende, GTO, 37700

What's nearby

  • Allende Garden - 1 min walk - 0.0 miles
  • San Miguel de Allende Historical Museum - 1 min walk - 0.0 miles
  • Church of San Miguel Arcángel - 2 min walk - 0.1 miles
  • San Miguel de Allende Public Library - 3 min walk - 0.2 miles
  • Juarez Park - 7 min walk - 0.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪Centro Bar Sma - ‬1 min walk
  • ‪Atrio Restaurant & Lounge - ‬1 min walk
  • ‪Carajillo San Miguel - ‬1 min walk

About this property

Hotel del Portal San Miguel de Allende

Hotel near Church of San Miguel Arcángel
Hotel del Portal San Miguel de Allende provides dry cleaning/laundry services and more. Stay connected with free WiFi in public areas.
Other perks include:
  • Luggage storage, a 24-hour front desk, and multilingual staff
  • Tour/ticket assistance, concierge services, and a front-desk safe
  • Smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel del Portal San Miguel de Allende have comforts such as air conditioning, as well as amenities like safes.
Other amenities include:
  • Bathrooms with shampoo
  • HDTVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

del Portal San Miguel de Allende
Hotel del Portal San Miguel de Allende
Hotel Portal San Miguel Allende San Miguel de Allende
Hotel Portal San Miguel Allende
Portal San Miguel Allende San Miguel de Allende
Portal San Miguel Allende
Del Portal San Miguel Allende
Hotel del Portal San Miguel de Allende Hotel
Hotel del Portal San Miguel de Allende San Miguel de Allende

Frequently asked questions

Is Hotel del Portal San Miguel de Allende pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel del Portal San Miguel de Allende?

Hotel del Portal San Miguel de Allende doesn't offer parking.

What time is check-in at Hotel del Portal San Miguel de Allende?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel del Portal San Miguel de Allende?

Check-out is at noon.

Where is Hotel del Portal San Miguel de Allende located?

Located in Zona Centro, this hotel is steps from Allende Garden and Church of San Miguel Arcángel. San Miguel de Allende Historical Museum and Casa del Mayorazgo de la Canal are just steps away.

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Hotel del Portal San Miguel de Allende Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 242 out of 659 reviews
Rating 8 - Good. 230 out of 659 reviews
Rating 6 - Okay. 103 out of 659 reviews
Rating 4 - Poor. 44 out of 659 reviews
Rating 2 - Terrible. 40 out of 659 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisca

Liked: Amenities
Great location, very clean, nice staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gricelda Montelongo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even if the property is in a noise area The property js very quite and confortable The staff is very helpful and gave me good recomendations.
Stayed 5 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing.
Stayed 3 nights in Jan 2025

8/10 Good

mikayla

Liked: Cleanliness, amenities, property conditions & facilities
The property nice only issue is that the ac doesn’t cool enough
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location , beautiful terrace view
Stayed 1 night in Feb 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great view great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean amd close to everything
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very nice!!!
Stayed 1 night in Dec 2024

6/10 Okay

Reynaldo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok
Stayed 3 nights in Mar 2025

6/10 Okay

Erika

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent location. Walking distance of everything. Staff is extremely friendly and attentive. However, we were not aware that the hotel is currently under construction. Although we did not spend most of the day at the hotel, it was an inconvenience to go in and out while the workers were busy.
Stayed 4 nights in Jan 2025

8/10 Good

William

Liked: Staff & service
Parking options available but be prepared to walk a block to hotel. Steep stairs, would not recommend for elderly or lots of luggage. Staff great. Undergoing some renos which is nice to see. great roof top patio over square.
Stayed 1 night in Jan 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that in was in the most beautiful area and the main tourist attraction.
Stayed 7 nights in Jun 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and accessibility to everything around.
Stayed 3 nights in Jan 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Excellent location, right in front of the main square.
Stayed 2 nights in May 2024

8/10 Good

Lauren

Great location right in the heart of the centre with private roof top balcony.
Stayed 2 nights in Jun 2024

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect the terraza has an awsome view and staff
Stayed 2 nights in Jan 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shopping to do
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie Marisela

Liked: Staff & service, property conditions & facilities
Great property
Stayed 1 night in Feb 2024

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great area! In the middle of everything
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the plaza and cathedral.
Stayed 1 night in May 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Located just across the main park. Great location. Staff did a great job.
Stayed 1 night in Feb 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked everything we have stayed there before
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Very misleading

First of all, the pics in hotels.com look NOTHING at all like the actual hotel. NOTHING like it. And there is no mention that the only entrance to the hotel requires walking up and down many steep steps. The room didn't have any soap or place to even put soap by the sink or shower. There were no hand towels. The bath towels looked like what my mother saved to use for rags. There was only 1 electrical outlet in the room (in the bathroom). Staff were nice and helpful and the room was clean and location was good, but this hotel was NOT what I expected, nor would I have chosen it had I known about the stairs.
Stayed 2 nights in Mar 2025

2/10 Terrible

Juan J

Disliked: Cleanliness, amenities
The hotel is right in the heart of San Miguel next to the cathedral of San Miguel Arcángel. But besides that the hotel is horrible. 1st there is no sing of the hotel name on the outside. It is label crisol not hotel del portal. 1500 pesos deposit if case you brake something. Room is super small. 5 power outlets total one didn’t work. Tv was not connected to cable or power. Hangers super tall if you are 6 feet tall they might work for you. I am 5’ 9” tall barely reached the hangers. Two bed room but tv wasn’t visible from the second bed. My windows were next to reception. So I was hable to hear everything till midnight and same thing after 7 am the next day. No wifi was provided to me at all. Bathroom was super small, when you sit on toilet your knees almost hit the wall. No space near sink to place toothbrush or lotion. Worst the bathroom door drag on the floor. So every time you need to use the bathroom at middle of night. I’ll wake up all my family member. Stay away from this hotel. Not worth it. Expedia says Junior suite. When you get there you get a standard room. Picture of property are not real at least talking about the Jr suite.
Space between bed and wall.
Dirty pillows
Tv cable not connected. Didn’t reach tv outlet.
Hangers to high.
Stayed 2 nights in Jun 2025