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Hotel Arcada

Property class: 3

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Photo gallery for Hotel Arcada

A courtyard with arches, potted plants, and hanging planters. - Hotel Arcada (San Miguel de Allende)
A room with a large glass door, a tiled floor, and a white wall. - Hotel Arcada (San Miguel de Allende)
A spacious dining area with high ceilings, large windows, and multiple dining tables and chairs. - Hotel Arcada (San Miguel de Allende)
A hotel with a white facade, arched windows, and a central stone tower. - Hotel Arcada (San Miguel de Allende)
A hot tub with a llama float, surrounded by stone walls and greenery. - Hotel Arcada (San Miguel de Allende)
Hotel Arcada provides a business center and more. Guests can connect to free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Restaurant
  • Breakfast available
  • Business services
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Multiple Beds (No Air Conditioning)

A bedroom with two beds, a wooden headboard, a chandelier, a desk with a chair, and a large window with curtains.

Standard Room, Multiple Beds (No Air Conditioning)

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Basic Room

A hotel room with a bed, curtains, a chandelier, and a nightstand.

Basic Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in San Miguel de Allende, Hotel Arcada is in the city center. La Gruta Spa and Casa del Mayorazgo de la Canal are local landmarks, and travelers looking to shop may want to visit Artisan Market and San Miguel Market. Allende Garden and El Nigromante Ignacio Ramirez Cultural Center are also worth visiting. Visit our San Miguel de Allende travel guide
Map
Calzada de la Estacion 185, San Miguel de Allende, GTO, 37759

What's nearby

  • A bustling square with historic buildings, a prominent cathedral, and market stalls.
    Church of San Miguel Arcángel
    6 min drive - 1.5 miles
  • A historic church with a tall spire, surrounded by well-maintained trees and a paved walkway.
    Allende Garden
    6 min drive - 1.5 miles
  • San Miguel de Allende Historical Museum
    6 min drive - 1.5 miles
  • San Miguel de Allende Public Library
    6 min drive - 1.5 miles
  • Bellas Artes School
    6 min drive - 1.5 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    82 min drive

Restaurants

  • Tacos Don Felix
    19 min walk
  • Cafe Central
    7 min walk
  • Art Garden Cafe
    16 min walk
  • Don Camaron
    5 min walk
  • La Carreta
    9 min walk

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 100 to 250 for adults and MXN 120 to 120 for children

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 250 for adults, and MXN 120 to 120 for children
  • Airport shuttle fee: MXN 900 per person (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 5:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Arcada have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–5:30 PM.

Is Hotel Arcada pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Arcada?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Arcada?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Arcada provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 900 per person applies.

Where is Hotel Arcada located?

Located in the heart of San Miguel de Allende, this hotel is within 1 mi (2 km) of Temple of Immaculate Conception, El Nigromante Ignacio Ramirez Cultural Center, and Las Monjas Temple. Escuela de Bellas Artes and Bellas Artes School are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arcada Reviews

7.8

Good

8.4

Cleanliness

7.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 49 out of 161 reviews
Rating 8 - Good. 58 out of 161 reviews
Rating 6 - Okay. 35 out of 161 reviews
Rating 4 - Poor. 13 out of 161 reviews
Rating 2 - Terrible. 6 out of 161 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Nice older hotel i thought it was beautiful. The swimming pool and othet outdoor space was lovely. Staff friendly and helpful
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Amenities
Parking was secure and nice. Showers were dirty and heavily stained. AC didn’t work properly. Restaurant needs to just close. Service wasn’t existent. Bed was rock hard! Room smelled like bleach
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
The property is beautiful! Unfortunately it is in an area that is industrialized and lacks restaurants. Not even coffee in the morning. We could not get information on the shuttle to Leon airport and were offered a taxi for an 1.5 hour trip. Did find a home nearby where they make pan dulces so we has something to eat before our trip to the airport. Coffee across a busy street for mini-mart machine style coffee.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, el personal muy amable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo muy limpio personal muy amable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para convivir en familia, tienen todo lo necesario para recibir a personas diacapacitadas
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente todo esta super bien, me gusto la atención que me brindaron desde que llegue al lugar, muy amables, las instalaciones, la alberca super limpia, se puede llegar al centro de San Miguel de Allende en ruta, hay tiendas de comida cerca, la terminal de autobuses. En fin, me encanto hospedarme aquí.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE LUGAR!

Exacelente! El servicio es super personalizado, nos permitieron entrar a la habitación antes debido a que ya estaba lista, nos dieron un regalito por ser la celebración de cumpleaños de mi esposo. Nos hicieron recomendaciones de lugares para comer. las instalaciones de 10. hotel colonial con una alberca de excelente tamaño y un jacuzzi al aire libre super cómodo. El estacionamiento super seguro. Agua caliente en las regaderas. Áreas comunes super lindas! A toda la familia nos encantó. Lo recomiendo ampliamente.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es funcional. No hay grandes amenidades pero son suficientes para cumplir con lo mínimo esperado.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una amplia alberca, los cuartos son buenos solo un poco dura la cama
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
ya habia estado en ocasiones anteriores en el hotel y su atractivo es el Jacuzzi en el area de albercas,,, en esta ocasion desde que se ingreso a las 3 pm el servicio de habitacion el jacuzzi jamas tuvo agua caliente ni al otro dia como estaba acostumbrado y el cual era la razon del atractivo del hotel... en relacion al resto del servicio se mantiene igual Ojala. dean atencion a lo q Estaba acosumbrado al servicio
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Mi experiencia fue tranquila y recomiendouxho hospedarse aquí
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
La estancia es relajante y los servicios adicionales excelentes.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia muy tranquila!!!
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Que deberian renovar los colchones. Si estan para llorar no importa q suban la tarifa pero q la. Cama donde descanses no este con colchones tirados al catre
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció bueno en términos generales tiene como plus su estacionamiento que en esta ciudad muchos hoteles no tienen, área de alberca agradable, y buen precio.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agradó la alberca. Lo que no me gustó es que la habitación asignada estaba del lado de la avenida y desde muy temprano el ruido de los camiones me despertaba.
Stayed 3 nights in May 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cold pool and no hot jacuzzi. I booked this hotel mainly because a hot water pool and a very hot water jacuzzi . Safe parking failed last night
Stayed 3 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es sencillo pero es agradable. Los cuartos son limpios, el restaurante sí funciona y la comida es regular. Lo único es que el hidromasaje no está abierto y esa fue la opción por la que nos decidimos. No está tan lejos de todo y el personal es muy atento y accesible. Buena experiencia!
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Son super amables, me dieron la habitación rapidísimo y cuando hice check out fueron muy amables al permitirme resguardar la maleta y regresar por ella en la tarde para tomar mi autobus. Excelente atención.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy acogedor y tranquilo. Todo estuvo bien , aunque no cuenta con restaurante.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó, que no tenían programación de cable en la televisión de la habitación.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is ok for the fee and it’s no too far from the downtown, however they need few adjustments for the clients, the restaurant were unavailable and near is just the oxxo, something inside the hotel would be fine
Stayed 2 nights in Sep 2021
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Room comfort

Malo muy malo

Malo por qué la alberca que fue por el motivo que me decidí por este hotel estaba vacía y no me avisaron hasta que ya había pagado creo que por 1380 pesos no vale nada la pena
Stayed 1 night in Mar 2021