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El Secreto

Property class: 2.5

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Photo gallery for El Secreto

A hotel entrance with a staircase leading to the upper floor, a wooden door with metal hinges, and a wall-mounted light fixture. - El Secreto (San Miguel de Allende)
A narrow alleyway with a wooden door and a hanging lantern. - El Secreto (San Miguel de Allende)
A brightly lit hotel interior with a colorful mural of a castle, a staircase, and a balcony with a chair. - El Secreto (San Miguel de Allende)
A vibrant stained glass window with geometric patterns, a wooden door, and a balcony with a metal railing and greenery. - El Secreto (San Miguel de Allende)
An outdoor patio with a glass table and chairs, a sofa, and a view of a cityscape at night. - El Secreto (San Miguel de Allende)
Close to Church of San Miguel Arcángel, El Secreto provides amenities like a terrace. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for City Studio

A bedroom with a large bed, a bedside table with a lamp, a mirror, and a curtain.

City Studio

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A hotel room with a bed, a fireplace, a TV, and a mirror.

Deluxe Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room

A room with two wicker sofas with striped cushions, a bed with a yellow blanket, and a large mirror on the wall.

Design Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in San Miguel de Allende, El Secreto is in the city center. Casa del Mayorazgo de la Canal and San Miguel de Allende Historical Museum are cultural highlights, and travelers looking to shop may want to visit Artisan Market and Ignacio Ramírez Market. Allende Garden and Bellas Artes School are also worth visiting. Visit our San Miguel de Allende travel guide
Map
4 San Antonio Abad interior 2.,, San Miguel de Allende, GTO, 37700

What's nearby

  • A historic church with a tall spire, surrounded by well-maintained trees and a paved walkway.
    Allende Garden
    9 min walk - 0.5 miles
  • A bustling square with historic buildings, a prominent cathedral, and market stalls.
    Church of San Miguel Arcángel
    10 min walk - 0.6 miles
  • San Miguel de Allende Public Library
    7 min walk - 0.4 miles
  • San Miguel de Allende Historical Museum
    9 min walk - 0.5 miles
  • Bellas Artes School
    9 min walk - 0.5 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    86 min drive

Restaurants

  • Coyote fuego mezcaleria
    6 min walk
  • Bocaciega
    6 min walk
  • Bastardo Sma
    8 min walk
  • Kaffi
    6 min walk
  • Divino Cielo Cafe
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is El Secreto pet-friendly?

No, pets are not allowed at this property.

How much is parking?

El Secreto doesn't offer parking.

What time is check-in at El Secreto?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at El Secreto?

Check-out is at noon.

Where is El Secreto located?

Located in Zona Centro, this hotel is within a 15-minute walk of Angela Peralta Theater and Church of San Miguel Arcángel. San Miguel de Allende Public Library and Bellas Artes School are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Secreto Reviews

7.8

Good

8.8

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 80 out of 172 reviews
Rating 8 - Good. 46 out of 172 reviews
Rating 6 - Okay. 16 out of 172 reviews
Rating 4 - Poor. 8 out of 172 reviews
Rating 2 - Terrible. 22 out of 172 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was great and very helpful. They were kind enough to upgrade our room to a slightly bigger room at no cost, however rooms need some updating.
Stayed 8 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff are very attentive and helpful. At first property could be hard to find.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming helpful staff. Communication online and pre registration requirements were confusing and unecessarily complicated. But beutiful well located hotel.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost all corresponded to expectations and we really enjoyed our stay, the surroundings, and staff friendliness. However, one important point did not correspond to expectations: I selected this place assuming from the photos that I'd have a sofa; this was important as I was going to have an online meeting in one of the days. Unfortunately, that did not happen and staff said it's because the photos online might correspond to different rooms and that one in specific was not available. I'd suggest to have specific rooms with such differences as different options.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great value!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. The only thing is it was difficult to find.it needs more signage in the street or a better description of how to find it on the websites.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance is an hidden alley way
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It gets the job done.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Something to be aware is that they do not have air conditioning. Aside that, it was great!
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No luxurys only what it is

Dont expect more of what you pay for, its a perfect place to sleep and that’s it.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Amenities
.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really hard to find, address not we’ll display outside.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Everything was terrible, the bathroom was horrible, the room was so small, no closet, the towels looked dirty, it was the worse place ever. I will never use Expedia again! We got a beautiful hotel closer to the centre and for less money. My husband found it , I couldn’t stay in that hotel, it was horrible
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ran out of water few minutes into a shower. Given **one** TINY bar of soap for a 3 night stay. Lamp on bedside table had to be banged on the table repeatedly to work.
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Staff & service

Weekend to forget

We reserve this Hotel and when we arrive it was horrible, we not get our room because the not accepted an official identification and the not give us the money back. I can not recommend this Hotel at all. We went to another Hotel did our check in with the same document without any problem. If someone what to relax don't book this one!
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Inexpensive and easy, but!

First, the entrance to the hotel is down a small alley, took a bit to find. It's lit with small path lighting at night. The room was ok at first glance, but looking closer it had water damage in the bathroom and what appeared to be mold over the shower. The bed was comfy, but they need to offer an extra blanket in the colder season or a plug-in heater. It was very cold in the room. Overall it was inexpensive and it worked for one night.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very Private... the room could use some upgrades... the darn remote for the tv didn't work. Not enough toilet paper in room. Also the bulding next door was too loud in the mornings...
Stayed 3 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was hard to find at first because the entrance is down an alley. At night they have a chain and lock for the main door. I can understand the need for safety but if there is a fire, this is the only exit for the property. The room was very comfortable. Upon arrival there was a plate of fresh fruit waiting for us. Very nice! There were 2 double beds which helped. The bathroom sink was unique in the fact it was a pedestal with a very small bowl. The shower was wonderful. The showerhead was very high so that any tall person would fit under it. The one thing we missed was having a small frig for our beverages. All in all we enjoyed our stay there.
Stayed 14 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
First we didn’t get the room we paid for, then we couldn’t sleep because an alarm was going on all night and nobody was on the property to figure out, next day they changed the room for the correct one but with the surprise that we didn’t have hot water and had to shower at 6:00 am with cold water because again nobody was there and nobody responded my messages! Cute place but they don’t have the most basic for guests like good communication care and hot water! No recomendable.
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a house turned into a hotel. It's in a dark alley. The reservation was under my name, but they didn't let me check in until the person who made the reservation (who was in the US) sent them a picture of their passport. They sent whatsapp messages saying that the doors to the hotel close at 11pm and whay time WE we returning. There was not WE, I was the only one there. After I returned, another whatsapp message asking if WE just got there 30 minutes ago. I said no, I was there over an 1 hr ago. They insisnted if WE needed anthing else, like blankets. I said no, I do not need anything else. There was not hot water, you have to let it run for a while. The room was ok.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Están bien los cuartos la muchacha de la limpieza muy amable No tuvimos agua caliente para bañarnos , avisé y me dijeron que abriera la llave 10 minutos y salía caliente pero nunca salió ,al segundo día miramos a la muchacha de limpieza y de inmediato fue a checar el boiler y lo prendió hasi que hasta el último día nos bañamos agusto
Stayed 2 nights in Aug 2026