8/10 Good
Paula
Mar 15, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for the average US guest
I arrived late at night. The night watchman let me in. When he opened the door at the street I was alarmed to see what looked like a rather messy backyard, with a large tent-like structure and a concrete chiminea, as well as drums, odd sculptures and used mats lying about. He took me to a ground floor room and I was alarmed to see that it had no windows except for a large one that that had to remain curtained because it looked out to the indoor sitting area I had just walked through. The next day I asked to be moved to a room with windows. I learned that the structure outside was an aztec sweat lodge and the chiminea heated the rocks that were used in the sweat lodge. This was not what I had expected for the money I paid. Most of the other guests were there for the weekend and several of them were surprised by the place. It was not what they expected.
I was there for two an a half weeks, often the only guest.
The manager and the maids were very nice. I became a part of their family. My main complaint was that the WiFi was frequently out of service as were the US channels on the TV.
The place was clean, the staff were lovely. The pima cotton sheets were fabulous and the choice of pillows appreciated. It was a strange place that would appeal to some but I think most US guests would be alarmed. It was Not what one would call a luxury hotel. I probably would not stay there again but I'd go by to say hello to the lovely staff.
Paula
Stayed 19 nights in Feb 2020
