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Casa Arum

3.5 star property
A peaceful oasis in the town center where travelers can start their day with quiet mornings and treat themselves to rejuvenating massage services

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Photo gallery for Casa Arum

Rooftop terrace - Casa Arum (San Miguel de Allende)
Signature Room | Premium bedding, desk, free WiFi, bed sheets - Casa Arum (San Miguel de Allende)
Honeymoon Room | Bathroom | Shower, slippers, towels - Casa Arum (San Miguel de Allende)
Flat-screen TV - Casa Arum (San Miguel de Allende)
Deluxe Room | Premium bedding, desk, free WiFi, bed sheets - Casa Arum (San Miguel de Allende)
Casa Arum sits just steps from the Church of San Miguel Arcángel, offering travelers a quiet retreat within the historic area. Guests enjoy a full breakfast each morning, can book massage treatments at the on-site spa, and have access to WiFi throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Signature Room

Signature Room | Premium bedding, desk, free WiFi, bed sheets

Signature Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room | Premium bedding, desk, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, desk, free WiFi, bed sheets

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, free WiFi, bed sheets

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Room

Honeymoon Room | Bathroom | Shower, slippers, towels

Honeymoon Room

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Premium bedding, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room | Premium bedding, desk, free WiFi, bed sheets

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

San Miguel de Allende is home to Casa Arum. Notable landmarks in the area include Escondido Place and La Gruta Spa. Allende Garden and El Charco del Ingenio Botanical Garden are also worth visiting. Spend some time exploring the area's activities, including hot springs. Visit our San Miguel de Allende travel guide
Map
101 Salida Real a Querétaro Zona Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Juarez Park featuring a garden
    Juarez Park
    5 min walk - 0.2 miles
  • Parish Church of San Miguel Arcangel featuring heritage architecture and a church or cathedral
    Church of San Miguel Arcángel
    10 min walk - 0.6 miles
  • El Jardin
    Allende Garden
    10 min walk - 0.6 miles
  • El Mirador Viewpoint
    2 min walk - 0.1 miles
  • Plaza de Toros San Miguel de Allende
    7 min walk - 0.4 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    70 min drive

Restaurants

  • Los Milagros Terraza
    1 min walk
  • Luna Rooftop
    12 min walk
  • Terraza 48
    9 min walk
  • Restaurant 1826
    16 min walk
  • Hotel Matilda
    9 min walk

About this property

Casa Arum

Hotel near Church of San Miguel Arcángel
Casa Arum provides free full breakfast and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), a banquet hall, and smoke-free premises
Room features
All guestrooms at Casa Arum offer perks such as premium bedding and air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 12 per night)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:00 AM
  • Couples/private dining

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 10:00 PM and 7:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Sunday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (up to 18 years old)
  • Nearby parking fee: USD 12 per night(656 ft away; open 24 hours)
  • Late check-in fee: USD 50 for check-in between 10:00 PM and 7:30 AM
  • Crib (infant bed) fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Arum Hotel
Casa Arum San Miguel de Allende
Casa Arum Hotel San Miguel de Allende

Frequently asked questions

Is Casa Arum pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Casa Arum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 10:00 PM– 7:30 AM for a fee of USD 50.

What time is check-out at Casa Arum?

Check-out is at noon.

Does Casa Arum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45 per person applies.

Where is Casa Arum located?

Situated in San Miguel de Allende, this hotel is within a 15-minute walk of El Chorro Street and Church of San Miguel Arcángel. El Mirador Viewpoint and Santa Cruz del Chorro Chapel are just steps away.

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Reviews

Casa Arum Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 47 out of 70 reviews
Rating 8 - Good. 15 out of 70 reviews
Rating 6 - Okay. 5 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious, clean room. Delicious breakfast. Lovely staff all around. We would stay here again!
Stayed 3 nights in Nov 2025

10/10 Excellent

christina

Liked: Cleanliness, amenities, property conditions & facilities
Loved staying at this hotel. Jesus the front desk guy went above and beyond for us. Beds are so comfortable. Highly recommend.
Stayed 4 nights in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
The staff was very helpful, the room was comfortable and clean and the breakfasts were wonderful. However, the hotel listing on Hotels.com says that it has a restaurant and bar which they do not have. I wouldn’t have chosen this hotel had I known that. Very disappointing.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely beautiful. The view was stunning and the whole experience was wonderful. Jesus was an outstanding help throughout our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to say I had a very lovely time; the staff and the place were excellent, very polite and very respectful. From the moment I arrived, I was greeted with warm smiles and genuine hospitality that made me feel right at home. The ambiance was inviting, with tasteful decor that added to the overall experience. Each meal was a delight, beautifully presented and bursting with flavor, showcasing the chef's talent. I truly appreciated the attention to detail, which made my visit memorable and enjoyable.
Stayed 1 night in Apr 2025

8/10 Good

LOURDES

Liked: Cleanliness, staff & service, property conditions & facilities
The property and the room were very nice. The rooftop was incredible with breath taking views. The staff were super friendly and helpful. Great location, walkable to downtown and across the street from the hotel there was a public bus stop. Suggestions: the room was lacking a full sized body mirror. The bathroom was nice and big but was lacking storage. I would definitely stay there again
Stayed 2 nights in Mar 2025

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Our check in was very easy and they let us check in earlier than check in time. It’s a very small quiet Hotel. The only thing that it did not have was a blow dryer and iron and ironing board. Also they do offer free breakfast but we were offered the same breakfast 2 days in a row. So we went elsewhere for breakfast out second day stay. But otherwise everything else checked out great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect! Walking distance to El Mirador! The hotel is very clean! Our room was amazingly beautiful! Very cozy!! I love the rooftop too! Plus the free breakfast! The staff— KARLA— is amazing!! She is very helpful! I don’t know how to speak spanish and when i had to change our bus schedule she didn’t hesitate to help me! She is very friendly too! Thank you so much for your help Karla!! I will surely stay to this hotel again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly, the hotel is beautiful and clean, love it! Will stay here again for sure!
Stayed 1 night in Jul 2022

10/10 Excellent

BERENICE MARTINEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Carlyne

Liked: Cleanliness, staff & service, amenities
Room clean but spotty internet
Stayed 2 nights in Oct 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is just perfect!!
Stayed 5 nights in Sep 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and excellent service
Stayed 1 night in Sep 2022

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and warm.The hotel is clean and beautiful.We enjoy the days at there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The rooms are clean and chic.The staff were very helpful and friendly.
Stayed 3 nights in Jan 2023

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Loved this hotel! Location was great, clean and food was homemade. Staff was amazing, caring and welcoming. Will recommend this place to my friends and family.
Stayed 3 nights in Dec 2023

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I enjoyed our stay. We thought it was a cozy hotel. Perfect location to walk around and enjoy downtown.
Stayed 3 nights in Jan 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Breakfast was great. Rooms were clean. Jesus at the front desk was very nice and very helpful definitely recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent bathroom
Stayed 1 night in Jul 2022

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & helpful. Made it easier for us as they spoke English very well. Little noisy on street. Good value.
Stayed 5 nights in Oct 2022

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing!! The property is beautiful! My room was cozy , big and has a great spa like bathroom. The bathrobes are a plus. Jesus at the front fest was nice, courteous and helpful. Our rooftop breakfast was delicious and the cooks were willing to satisfy our hunger with their excellent cooking skills. I will definitely come back to this hidden gem.
Stayed 1 night in Jun 2024

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities
The check-in process was smooth and welcoming. The front desk clerk stood out with exceptional hospitality, offering helpful suggestions for nearby vegan-friendly restaurants to accommodate my wife’s dietary preferences—a much-appreciated gesture. Our room was clean, tastefully renovated, and thoughtfully decorated, which made our stay quite comfortable. However, the complimentary breakfast left a lot to be desired. It’s served on the rooftop, which unfortunately felt neglected—the floors hadn’t been swept and everything looked dusty. The service during breakfast was poor, and the chilaquiles I ordered were overwhelmingly large and sadly inedible due to their taste. It’s disappointing that such a potentially charming rooftop experience fell short of basic cleanliness and quality standards.
Stayed 1 night in Aug 2025

6/10 Okay

elizabeth

The pictures and videos showed the rooms a lot bigger than they actually are. They did not provide clean sheets when they cleaned the room, they offered breakfast and we showed up and there was nothing.
Stayed 2 nights in Oct 2023

8/10 Good

andres a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen sitio ..costo /beneficio . Prefiero los colchones duros, pero en general estuvo bien.
Stayed 1 night in Oct 2025