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Casa Cien

4.5 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for Casa Cien

Deluxe Room, 1 King Bed | View from room
Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters
Reception
Garden
Outdoor pool, open 9:00 AM to 9:00 PM, free cabanas, pool umbrellas

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Hot Tub
  • Parking available
  • Gym
  • Room service

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

Highlights

Yard
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Chalet

Design Chalet | Egyptian cotton sheets, premium bedding, down comforters

Design Chalet

Highlights

Balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Recreo 100, Colonia Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Juarez Park - 2 min walk - 0.1 miles
  • Church of San Miguel Arcángel - 5 min walk - 0.3 miles
  • Allende Garden - 5 min walk - 0.3 miles
  • San Miguel de Allende Public Library - 10 min walk - 0.6 miles
  • Fábrica La Aurora - 19 min walk - 1.0 mile

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪Bar Luna - ‬7 min walk
  • ‪Los Milagros Terraza - ‬7 min walk
  • ‪La Unica - San Miguel de Allende - ‬6 min walk
  • ‪El Manantial - ‬4 min walk
  • ‪Bellevue Lunch & Late Night - ‬7 min walk

About this property

Casa Cien

Luxury hotel near Juarez Park
Located close to Church of San Miguel Arcángel and Allende Garden, Casa Cien provides free cooked-to-order breakfast, a swim-up bar, and a poolside bar. Indulge in a hot stone massage, a body treatment, and a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Massage treatment rooms, a water dispenser, and coffee/tea in the lobby
  • Concierge services, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Casa Cien offer comforts such as premium bedding and first-run movies, in addition to perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with showers and free toiletries
  • 55-inch LED TVs with Netflix, premium channels, and first-run movies
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Uncovered valet parking on site (USD 25 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor hot springs
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 outdoor hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 11:00 AM - 6:00 PM
  • Hot springs water temperature - 95 ºF
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • No elevator
  • Portable shower seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (16 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run movies
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 110 per vehicle (one-way)
  • Uncovered valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from 11:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

CASA CIEN Adults Hotel San Miguel de Allende
CASA CIEN Adults Hotel
CASA CIEN Adults San Miguel de Allende
CASA CIEN Adults
CASA CIEN Adults Only
Casa Cien Hotel
Casa Cien San Miguel de Allende
Casa Cien Hotel San Miguel de Allende

Frequently asked questions

Does Casa Cien have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Casa Cien pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Cien?

Valet parking is available for USD 25 per night.

What time is check-in at Casa Cien?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Cien?

Check-out is at 11 AM.

Does Casa Cien provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 110 per vehicle applies.

Where is Casa Cien located?

Located in Zona Centro, this luxury hotel is within a 10-minute walk of Juarez Park, Church of San Miguel Arcángel, and Allende Garden. San Miguel de Allende Public Library and Fábrica La Aurora are also within 1 mi (2 km).

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Casa Cien Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 29 out of 30 reviews
Rating 8 - Good. 1 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

An absolute haven! We spent two nights at this dreamy property and enjoyed superb service. The grounds are like a park and the staff went above and beyond to make our stay as comfortable as possible.
Stayed 2 nights in Dec 2024

10/10

Gorgeous quiet grounds, staff super attentive to all needs from pizza to pharmacy run. Delicious chocolate cake for my wife’s birthday. Gin and tonics ran up the stairs to poolside ASAP. Included breakfast under heaters on the lawn delicious with fresh squeezed green juice and wake up Bloody Mary. Jennifer and Millie excellent!
Stayed 5 nights in Dec 2024

10/10

My husband & I visited for 4 incredible nights. We really enjoyed the exclusiveness of this boutique hotel. Our room was incredibly spacious, well furnished & extremely comfortable. Even lounging on our private patio with city views was charming. The staff at every level were accomodating & always pleasant - from helping with restaurant reservations to arranging a driver for a wine tour to heating the hot tub at our whim! The grounds were immaculate & photo worthy. They even have a gym & spa (we got couples massage). We have very fond memories & plan to return again.
Stayed 4 nights in Jun 2024

10/10

Stayed 1 night in Mar 2025

10/10

Muy buena, limpia y tranquila, me encanta diseño y elegancia del lugar
Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Dec 2024

10/10

simplemente increible.... el servicio de todos sus colaboradores es de nivel 5 estrellas.
Stayed 2 nights in Jul 2024

10/10

El servicio, lo mejor!
Stayed 2 nights in Feb 2024

10/10

Todo excelente , super lugar, tranquilo y cerca de el centro. No se puede pedir mas
Stayed 1 night in Feb 2024

10/10

Todo perfecto! Un poco caro el estacionamiento
Stayed 2 nights in Feb 2024

10/10

Excelentes instalaciones, un hotel muy tranquilo, cómodo y con un destacado servicio por parte de todo su personal,
Stayed 2 nights in Feb 2024

10/10

Había visto este lugar anteriormente. Pensé que era mucho mas grande pero fue una gran sorpresa descubrir lo privado que era. Tuvimos la suerte de ser los unicos huéspedes, nos sentimos realmente en casa. Fueron extremadamente amables y simpáticos. Nos prendieron la chimenea en la mañana para desayunar. El jardín es hermoso y el jacuzzi tiene una muy linda vista. Las camas son cómodas y el cuarto es muy lindo. Volvería sin dudarlo.
Stayed 2 nights in Jan 2024

10/10

Excelente Hotel - Sin Duda volvemos El servicio es muy amable
Stayed 2 nights in Dec 2022

10/10

Todo excelente, muchas felicidades¡¡¡
Stayed 1 night in Jul 2022

10/10

Stayed 2 nights in Mar 2022

10/10

Stayed 3 nights in Dec 2021

10/10

Stayed 2 nights in Jul 2021

10/10

Stayed 1 night in Mar 2021

10/10

Fuimos de aniversario y nos consintieron mucho en el hotel, la habitación preciosa y el hotel divino. Seguro regresamos pronto
Stayed 2 nights in Mar 2021

10/10

El personal es de primer nivel!! Son muy cálidos y atentos, servicio de clase mundial
Stayed 2 nights in Dec 2020

10/10

Casa Cien was lovely. The service from Samantha was top notch! Breakfast in the garden and drinks by the pool were unmatched! Highly recommend this hotel!
Stayed 5 nights in Nov 2020

10/10

Amazing boutique hotel with yummy food and helpful staff. Gardens are so beautiful too!
Stayed 3 nights in Feb 2020

10/10

The property at Casa Cien is dreamy! A lovely garden and pool in a quiet setting and a great location. The staff was unbelievable! They helped us with so many things: organizing Mariachis for my husband's birthday, ordering beautiful flowers just to my specifications, booking dinners, massages, etc. The breakfast on the patio was delicious and a lovely way to start the day. Nellie, Samantha and Aldo were there to take care of us all of the way, as were the rest of the crew- thank you!
Stayed 5 nights in Dec 2019

8/10

Beautiful gardens, relaxing environment and incredible staff that really care. The breakfast was delicious! We enjoyed our time staying here very much. The only thing I would change would be some sound proofing. We could hear the phones in the office and people outside our room. We were equally concerned with how people could hear us! It's an old home, so I can see how it would be a difficult task to obtain given the configuration of the rooms. Also, while it was lovely having a balcony, it was far from private with the other guest sitting not two feet away from us on the covered porch. It's just a very small, intimate place and privacy seems to be a little difficult to find at times. The staff however makes great strides to respect your privacy and do everything they can to make you feel comfortable.
Stayed 2 nights in Nov 2019

10/10

Excelente lugar para descansar, todo el personal muy amable
Stayed 1 night in Nov 2019