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Hotel Museo Palacio de San Agustin

4.0 star property

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Photo gallery for Hotel Museo Palacio de San Agustin

Interior detail - Hotel Museo Palacio de San Agustin (San Luis Potosi)
Chapel - Hotel Museo Palacio de San Agustin (San Luis Potosi)
Outdoor banquet area - Hotel Museo Palacio de San Agustin (San Luis Potosi)
Banquet hall - Hotel Museo Palacio de San Agustin (San Luis Potosi)
Hallway - Hotel Museo Palacio de San Agustin (San Luis Potosi)
Located close to San Luis Potosi Cathedral and Plaza del Carmen, Hotel Museo Palacio de San Agustin provides a free manager's reception, a rooftop terrace, and a library. Treat yourself to spa services, such as a deep-tissue massage, a body scrub, or hydrotherapy. The on-site restaurant, Monasterio, offers breakfast, lunch, and dinner. Dry cleaning/laundry services, a bar, and a business center are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

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Showing 4 of 4 rooms

View all photos for Suite Gran Clase

Suite Gran Clase | Premium bedding, down comforters, in-room safe, individually decorated

Suite Gran Clase

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Gran Clase Matrimonial

Suite Gran Clase Matrimonial | Premium bedding, down comforters, in-room safe, individually decorated

Suite Gran Clase Matrimonial

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Premium bedding, down comforters, in-room safe, individually decorated

Suite Gobernador

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, individually decorated

Master Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Centro Historico, a neighborhood in San Luis Potosi, Hotel Museo Palacio de San Agustin is near the airport. Plaza del Carmen and Plaza de Aranzazu are notable landmarks, and the area's natural beauty can be seen at Alameda and Tangamanga Park I. San Luis Potosi Cathedral and Citadella are two other places to visit that come recommended. Visit our San Luis Potosi travel guide
Map
Galeana 240 Esq. 5 de Mayo, Centro Historico, San Luis Potosi, SLP, 7800

What's nearby

  • Mexico
    San Luis Potosi Cathedral
    3 min walk - 0.2 miles
  • Plaza del Carmen
    3 min walk - 0.2 miles
  • Plaza de Aranzazu
    3 min walk - 0.2 miles
  • Plaza de Armas
    3 min walk - 0.2 miles
  • Alameda
    5 min walk - 0.3 miles

Getting around

  • San Luis Potosi Intl. Airport (SLP)
    25 min drive

Restaurants

  • La Oruga y la Cebada
    3 min walk
  • Papalote
    3 min walk
  • La Palmerita Enchiladas Potosinas
    3 min walk
  • La Lonja (Sociedad Potosina, S.C.)
    4 min walk
  • Café Tokio
    2 min walk

About this property

Hotel Museo Palacio de San Agustin

Upscale boutique hotel near San Luis Potosi Cathedral
Located close to Plaza del Carmen and Plaza de Aranzazu, Hotel Museo Palacio de San Agustin provides a free manager's reception, a rooftop terrace, and a library. Treat yourself to spa services, such as a deep-tissue massage, a body scrub, or hydrotherapy. The on-site restaurant, Monasterio, offers breakfast, lunch, and dinner. Guests can also expect to find dry cleaning/laundry services, a bar and a business center.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and 1 meeting room
  • A porter/bellhop, tour/ticket assistance, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Rainfall showers and hair dryers
  • 40-inch LED TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 200 to 400 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • Monasterio

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Library
  • Piano

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 637
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 728

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property from January to December; the rest of the year they are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 5000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 400 per person
  • Early check-in fee: MXN 637 (subject to availability)
  • Late check-out fee: MXN 728 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted from January to December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Museo Palacio Agustin
Quinta Real Palacio San Agustin Hotel San Luis Potosi
Museo Palacio Agustin
Museo Palacio De San Agustin
Quinta Real Palacio San Agustin Hotel
Quinta Real Palacio San Agustin San Luis Potosi
Quinta Real Palacio San Agustin
Quinta Real San Luis Potosi
Museo Palacio De San Agustin
Quinta Real Palacio de San Agustin
Hotel Museo Palacio de San Agustin Hotel
Hotel Museo Palacio de San Agustin San Luis Potosi
Hotel Museo Palacio de San Agustin Hotel San Luis Potosi

Frequently asked questions

Is Hotel Museo Palacio de San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Museo Palacio de San Agustin?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of MXN 637 (subject to availability).

What time is check-out at Hotel Museo Palacio de San Agustin?

Check-out is at noon. Late check-out is available for MXN 728 (subject to availability).

Where is Hotel Museo Palacio de San Agustin located?

Located in Centro Historico, this spa hotel is within a 5-minute walk of Plaza de Aranzazu, San Luis Potosi Cathedral, and Plaza del Carmen. Alameda and Tangamanga Park I are also within 2 mi (3 km).

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Reviews

Hotel Museo Palacio de San Agustin Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 176 out of 222 reviews
Rating 8 - Good. 29 out of 222 reviews
Rating 6 - Okay. 9 out of 222 reviews
Rating 4 - Poor. 4 out of 222 reviews
Rating 2 - Terrible. 4 out of 222 reviews

Reviews

Verified

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean and the staff was amazing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Frederiek

Liked: Cleanliness
Great amazing hotel. Wish WiFi was better but overall amazing stay, great location and the most amazing staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and willing to help out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
First, the establishment is beautiful. Ask for a tour, it will be one visual "wow" experience after another. Second, the staff is so helpful, friendly and competent. The rooms are furnished with high quality antiques that function as well as modern pieces.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

sandra vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this place!

We love this place! It takes us somewhere in time, with all the contemporary comfort
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Never experienced a hotel museum before make some extra time to take a tour of the place. The staff was very professional and friendly will be returning whenever I am in the area.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, and well worth the stay. Huge room, very well decorated. It is also very well-located.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice. Staff is exceptional. Within short walking distance to The Plaza.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⸻ I’ve traveled all over the world, and every time I visit San Luis Potosí, this is my top choice. The place is stunning and full of history—truly one of a kind. The staff is exceptional: attentive, professional, and genuinely welcoming. Great food is just a short walk away, and the VIP parking service makes everything effortless. Just pull up to the front, and they take care of the rest. The interior of the hotel is breathtaking, and the overall experience is consistently outstanding.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay

Staff was very accommodating. The property is impecable. History tours were very amazing and they made me feel very welcomed.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Stephanie

An amazing property. A museum of a place. Beautiful, elegant and intimate. The staff is gracious and knowledgeable
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Zila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We staying here at palacio for two nights with Two teens and this was an mazing experience. Rooms were beautiful. Food was very delicious. Staff was great . And at the end we had a tour of palace and it was awesome! Ps don’t forget to reserve your massage there also .
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the most unique Hotel stay of my life. Words simply can't do it justice. Imagine traveling back in time to the 1800's. Definitely ask for the tour of the hotel
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
14th century wooden furniture is gorgeous. I felt safe leaving the balcony doors of my room open all night. Marble floor in shower. Staff is 5 star, too.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Marybel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a jewel!!! Every detail has been taking care of. The building is breath taking! Pictures on line does not give it justice! The suites are espectacular! All services are high end. Old time meets new era in this magnificent museum. The tour is a must, please tip the tour guide! Staff is courteous and knowledgeable.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was AMAZING!! They went above and beyond to make sure we were taken care of! They offloaded our luggage and carried it to the room for us. They gave us a tour even though it was just our family and we needed it to be quick since we had a plane to catch. I wish I would have gotten his name, one gentleman helped get our luggage back to the car and let us feed the horse. The hotel is so beautiful and well worth the money to stay at. Easy to walk to many squares in the city center. I would definitely stay there again. Only suggestion I have is to put a trash can in the bedroom. The tiny one in the bathroom for toilet paper isn’t much for a family of 4. The bedroom needs a trash can for room waste. Other than that, it was very comfortable!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, gorgeous rooms and lobby, and superbly comfortable room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Irene

Excelente
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic hotel. Excellent location. Very good views of the mountains from the upper terrace. Great staff. Would definitely stay there again!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Sandra

Every penny is worth the place

The hotel is fantastic! Please ask someone in the reception to tour you to the chapel and the cellar. We are definettly coming back soon!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Carmen P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely stunning. It’s like living in a fabulous museum surrounded by beautiful art work and lovely architecture. The pictures do not do this place justice. I fell in love with this place when I walked through the doors.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed!! And Beautiful, is one of the cleanest cities I have been to in Mexico
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Daniel

Liked: Cleanliness
Hotel is nice just make sure you have a lot of patience when it comes to find someone to order food or a drink. Other than the bed, all other furniture tables and chairs are old and springy and not comfortable. I don’t look for any modern conveniences.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Historic Visit to the prior Palace

Just an incredible Historic Place! Overall very nice 😊. We were on a short mini vacation, so the only schedule change was that we scheduled a hotel tour for 11 and ended up getting the tour over 2 hours later. Only there 2 nights and they didn’t replace the towels during the one room cleaning.
Stayed 2 nights in May 2023