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Bahia Urbana Hotel

2.0 star property
Guests unwind with attentive service at this San Juan hotel where staff excel at meeting travelers' needs while historic sites beckon nearby

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Photo gallery for Bahia Urbana Hotel

Superior Room with Balcony | City view - Bahia Urbana Hotel (San Juan)
Exterior - Bahia Urbana Hotel (San Juan)
Hallway - Bahia Urbana Hotel (San Juan)
Shower, hair dryer, towels, soap - Bahia Urbana Hotel (San Juan)
Exterior - Bahia Urbana Hotel (San Juan)
Urbana Hotel sits in the heart of San Juan, offering a lively atmosphere where travelers appreciate the practical amenities like in-room WiFi and luggage storage. The 24-hour front desk team provides excellent service that previous guests consistently praise in their reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

View all photos for Double Room

Premium bedding, pillowtop beds, desk, free WiFi

Double Room

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

Premium bedding, pillowtop beds, desk, free WiFi

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room with Balcony

Superior Room with Balcony | Premium bedding, pillowtop beds, desk, free WiFi

Superior Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in San Juan Antiguo, a neighborhood in San Juan, Bahia Urbana Hotel is near the airport and near the beach. While the natural beauty of Condado Beach and Escambron Beach can be enjoyed by anyone, those looking for an activity can check out Port of San Juan. The Wheel and Museo del Mar are also worth visiting. Visit our San Juan travel guide
Map
102 C. Pelayo, San Juan, San Juan, 00901

What's nearby

  • San Juan Cruise Port, Puerto Rico
    Port of San Juan
    7 min walk - 0.4 miles
  • Luis Muñoz Rivera Park
    Luis Muñoz Rivera Park
    9 min walk - 0.5 miles
  • Escambron Beach
    Escambron Beach
    15 min walk - 0.8 miles
  • Castillo de San Cristobal
    Castillo de San Cristobal
    16 min walk - 0.9 miles
  • Paseo Caribe
    Paseo Caribe
    2 min drive - 1.3 miles

Getting around

  • Sacred Heart Station
    7 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    17 min drive

Restaurants

  • McDonald's
    11 min walk
  • El Hamburger
    8 min walk
  • Tostado*
    2 min walk
  • Brasas Gastro Bar
    12 min walk
  • El Mex
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Beach towels

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Frequently asked questions

Is Bahia Urbana Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Bahia Urbana Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Bahia Urbana Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Bahia Urbana Hotel located?

Located in San Juan Antiguo, this hotel is within a 10-minute walk of The Wheel and Port of San Juan. Condado Beach and Distrito T-Mobile are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bahia Urbana Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.4

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 284 out of 544 reviews
Rating 8 - Good. 98 out of 544 reviews
Rating 6 - Okay. 89 out of 544 reviews
Rating 4 - Poor. 32 out of 544 reviews
Rating 2 - Terrible. 41 out of 544 reviews

Reviews

Verified

8/10 Good

Trevion

Liked: Cleanliness, amenities, property conditions & facilities
great location near beach
Stayed 9 nights in May 2026
Verified

10/10 Excellent

Armela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice area, easy parking
Stayed 5 nights in May 2026
Verified

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
It was near a nice beach, cute little breakfast places, and walking distance to Old San Juan and El Morro.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is pretty good, and the staff weee very helpful. The only downside: I stayed for 3 nights. One of the nights, the next door restaurant-bar, or whatever it is, had super loud music/bass booming until 1:00am. It was very hard to sleep that night.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Joe

Disliked: Amenities
Location, balcony and bed were the only plus about this property. Bathroom has several flaws, leaking sink, broken floor tile with sharp edge, shampoo pump not working and shower gel dispenser came off the wall. Unfortunately Puerto Rico is suffering a major no water outage from one of its main pipes, we did have water but it was cold, no hot water available due to the pressure.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Mildred Irizarry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived everything was clean and easy to access, the parking was a little confusing the first time but after that it was ok. The only thing was I was not able to use the TV because there was no remote, I tried to contact staff and was told they would send someone with one but never got it. Also not enough toilet paper. Other than that we enjoyed our stay and felt safe in the hotel and area as well. We would stay again.
Stayed 4 nights in May 2026
Verified

6/10 Okay

Jaidene

Liked: Cleanliness
It was okay, it did what it needed to do, comfortable clean bed linens. Instructions for checking in can be a bit more clear. There was a weekend street party and it had a barricade to enter the parking lot which required you to manually open and close the entrance to the parking section. That was a bit frustrating after a while. The hotel room was a bit small for two adults but overall it was a decent stay.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Tasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a quick one night stay for my husband and I on our way to another place the next day. It was perfect for the two of us. The bed was incredibly comfortable, the air worked great, the shower was spacious, and the inclusion of a mini fridge was wonderful for keeping our bottled water cold!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Danny

Liked: Cleanliness
Disliked: Amenities
The property is clean and well maintained. Improving communication with guests upon arrival and offering greater flexibility for extended stays and late checkout would further enhance the customer experience.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great and very helpful staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Frankeisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was very cute and clean and the staff amazing. Everything was walking distance and it felt so great to be back home.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Check in staff were amazing!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Staff were extremely helpful. I had 4 broken ribs and they helped me and luggage to the room.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

carmelita villareal

Disliked: Cleanliness, amenities, property conditions & facilities
the property is old . small space for 2 people . it's dirty no elevators . we have to carry our luggages up the stairs on the second floor . crazy check in process . the beach is far from the place . the property is close to the airport accessible to uber transportation ,
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities
While this hotel was very basic, it met all our needs. It was extremely clean! I did find the pillows to be too firm for my liking. I appreciate the safety measures with multiple keypad doors.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

elis

Liked: Cleanliness, property conditions & facilities
Great location, super clean. I woukd stay again
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Shari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable; however we woke up to no running water in the bathroom. Too bad i found out after the release of my dinner at 7 a.m. I see someone cleaning the rooms and ask about the water, but he isn't fluent in English and shows me a message on his phone that the whole building water was off and they had no idea on when it would come back on. We go to the front desk where we checked in to report the problem and were informed that they no longer manage the property and we need to reach out to the owner. Our flight leaves at noon and we have no idea of how were going to take a shower. Front desk staff tells us we can use the public bathroom to wash up in the sink and brush our teeth....won't get me twice
Stayed 1 night in May 2026
Verified

6/10 Okay

Frankie

Liked: Cleanliness, property conditions & facilities
Good location to go any part. The building is safe, good gates and security camaras all over. Room was clean ac good. No mcrowave or coffee in the hotel.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Samikshan

Liked: Staff & service
Disliked: Property conditions & facilities
The room floor was dirty, and the bathroom fittings were poorly maintained. Otherwise, it’s suitable for a one- or two-night stay. The location is convenient—close to Old San Juan, Condado Beach, and the T-Mobile Arena.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to national park and house, no problems was able to request house keeping everyday
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes on both accounts. If guests ask for a place to eat the staff should recommend the Thai restaurant 3/10 of a mile away. Easy walk and most importantly excellent food at good prices and the staff was amazing!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills room that had everything we needed to explore Old San Juan. Walking distance to everything with great staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place. The staff was very friendly and helpful.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Felipe

Liked: Cleanliness, amenities
Good. Friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property. Kind staff. Great location
Stayed 4 nights in Aug 2025