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The Looking Glass Hotel

2.0 star property

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Terrace/patio - The Looking Glass Hotel (San Juan)
Terrace/patio - The Looking Glass Hotel (San Juan)
Reception - The Looking Glass Hotel (San Juan)
Meeting facility - The Looking Glass Hotel (San Juan)
First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu - The Looking Glass Hotel (San Juan)
The Looking Glass Hotel provides a terrace and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Queen Standard Room

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Standard Room

King Standard Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

King Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe Room

Queen Deluxe Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Traditional Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Basic Room

Queen Basic Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Queen Basic Room

9.6 out of 10
Exceptional
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Budget Queen

First Floor Budget Queen | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Budget Queen

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor ADA Queen Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King) | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Junior Suite (2 Twin XLs or 1 King)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

First Floor Deluxe Suite (2 Twin XLs or 1 King)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

About the neighborhood

Located in Santurce, a neighborhood in San Juan, The Looking Glass Hotel is in the entertainment district. Shoppers can check out Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Escambron Beach. Centro de Bellas Artes Luis A. Ferre and Museo del Mar are also worth visiting. Visit our San Juan travel guide
Map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909

What's nearby

  • Museo de Arte de Puerto Rico
    Museo de Arte de Puerto Rico
    6 min walk - 0.4 miles
  • San Jorge Children's Hospital
    4 min walk - 0.3 miles
  • Calle Loiza
    10 min walk - 0.6 miles
  • Casino del Mar at La Concha Resort
    2 min drive - 1.5 miles
  • Jose Miguel Agrelot Coliseum
    2 min drive - 1.5 miles

Getting around

  • Sacred Heart Station
    14 min walk
  • Luis Munoz Marin Intl. Airport (SJU)
    15 min drive

Restaurants

  • ☕Abracadabra Counter Cafe☕
    1 min walk
  • 787 Coffee Co
    1 min walk
  • La Terraza de Bonanza
    4 min walk
  • La Pizzarra
    2 min walk
  • The Village Pueblo Food Center
    7 min walk

About this property

The Looking Glass Hotel

Hotel near Casino del Mar at La Concha Resort
The Looking Glass Hotel provides a terrace and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Looking Glass Hotel feature thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and tubs or showers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Roll-in shower (57 inches wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible registration desk (44 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

Frequently asked questions

Is The Looking Glass Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Looking Glass Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Looking Glass Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is The Looking Glass Hotel located?

Located in Santurce, this hotel is within 1 mi (2 km) of San Jorge Children's Hospital and Jose Miguel Agrelot Coliseum. Casino del Mar at La Concha Resort and Condado Beach are also within 3 mi (5 km). Sacred Heart Station is 14 minutes by foot and Hato Rey Station is 23 minutes.

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Reviews

The Looking Glass Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 284 out of 386 reviews
Rating 8 - Good. 61 out of 386 reviews
Rating 6 - Okay. 27 out of 386 reviews
Rating 4 - Poor. 8 out of 386 reviews
Rating 2 - Terrible. 6 out of 386 reviews

Reviews

Verified

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
good area clean room overall would stay again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking little hotel Perfect for cruise terminal Only a short cab ride away Great staff and lovely quality
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sadra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and the customer service was top tier!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service
I would definitely stay here again. I really had a great stay. There some issues with the hot water but still a pleasant stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check in with the front door and room code provided to us before arriving.
Stayed 1 night in Mar 2026
Verified

8/10 Good

DARREN

Clean room, nice air conditioning, comfortable bed!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Was clean and comfortable and has everything closed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Phylicia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, smells fresh and clean. No elevator, so if you need accommodations ask in advance. Staff was very friendly and helpful. Would definitely recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and welcoming staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The hotel was very clean. Hotel staff were excellent.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
The room was small, but clean, newly renovated modern style, bed very comfortable, ac good, quiet room. Free parking could be an issue, and too far to walk to the beach, but a nice place and nice part of the city
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms in a very quiet neighborhood
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property - plenty of room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melinda Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- very clean and staff is polite and helpful. Rooms are comfortable, bed was a little firm for my taste, but I like to sleep super soft. Would definitely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the looking glass. The staff was friendly and very helpful. We just got in from a cruise and the room was clean, comfortable and made it easy to relax. The location wasn’t very far from the port or the airport. We really felt we were able to enjoy a part of Puerto Rico without all the crowds while being able to eat some great food at the local restaurants. I would highly recommend staying here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, property conditions & facilities
I liked everything about my stay! Such a clean, beautiful, well located spot. The service was wonderful and the time of response was impeccable. Really really happy with my stay and the service. Absolutely recommend
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fantastic and easy to work with, communicated very well. Room was clean and A/C worked good.
Stayed 1 night in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness
Staff very nice and helpful. Room clean. Bed comfortable. Only bad stuff is unable to control AC so room was very cold. Also drain in shower drains very slow and overflows onto floor. I definitely would stay here again.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No elevator. Stairs right from pavement to the 4th floor. Rooms nicely done. No coffee machine in room. Great aircon. Nice bed. Nice bathroom. Large room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Simple. Clean and modern
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lou

Kinda sbady area, procing was kinda high considering, disign was nice but everything seems to be concrete which echos evverutjing from the street and hallways. Honks fro. The street were plentiful and very disturbing when your already asleep. Good effort by the building however to keeo things in good shape.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, property conditions & facilities
Great location and friendly staff. Several places for god food in immediacy and brief walk to terrific art museum. Room is ok - needs a room safe and better place clothing hook. Comfortable bed. Nice bathroom, nice rooftop hang out spot
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elio

Liked: Cleanliness, amenities, property conditions & facilities
Restaurants and store nearby
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cesar A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy room, great staff, easy check in and check out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
I had a one-night stay at this boutique hotel and it was nice. The room was spotless and the bathroom was designed beautifully and huge. I did a quick look around the neighborhood and I definitely look forward to staying here again...next time for a longer stay.
Stayed 1 night in Jan 2026