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The Looking Glass Hotel

2.0 star property

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Photo gallery for The Looking Glass Hotel

A modern outdoor seating area with a wooden table and two cushioned chairs, a wooden bench, and a vertical wooden panel wall. - The Looking Glass Hotel (San Juan)
A reception area with a 'Looking Glass' sign, a reception desk, chairs, a potted plant, and a framed picture on the wall. - The Looking Glass Hotel (San Juan)
Terrace/patio - The Looking Glass Hotel (San Juan)
A modern bedroom with a sofa, a bed, a bedside table, a lamp, and a wall-mounted artwork. - The Looking Glass Hotel (San Juan)
Meeting facility - The Looking Glass Hotel (San Juan)
The Looking Glass Hotel provides a terrace and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Queen Standard Room

A hotel room with a neatly made bed, a small wooden table with a chair, a framed picture on the wall, and a window providing natural light.

Queen Standard Room

9.2 out of 10
Wonderful
(14 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King Standard Room

A modern hotel room with a bed, a bedside table with a magazine, a TV on the wall, and a window with blinds.

King Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Deluxe Room

A bedroom with a bed, a dresser, a bedside table, a mirror, and a framed picture on the wall.

Queen Deluxe Room

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Suite

A bedroom with a bed, bedside tables, a wall-mounted air conditioner, and a window with blinds.

Traditional Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Queen Budget Room

A neatly made bed with white bedding, a wooden headboard, and a small bedside table with a lamp.

Queen Budget Room

9.6 out of 10
Exceptional
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for First Floor Budget Queen

First Floor Budget Queen | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Budget Queen

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor ADA Queen Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King) | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Junior Suite (2 Twin XLs or 1 King)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

A modern hotel room with a large bed, a sofa, a mirror, and a wall-mounted light fixture.

First Floor Deluxe Suite (2 Twin XLs or 1 King)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Santurce, a neighborhood in San Juan, The Looking Glass Hotel is in the entertainment district. Distrito T-Mobile and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Isla Verde Beach. Centro de Bellas Artes Luis A. Ferre and The Wheel are also worth visiting. Visit our San Juan travel guide
Map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909

What's nearby

  • The Museo de Arte de Puerto Rico with a red-tiled roof, white columns, and palm trees.
    Museo de Arte de Puerto Rico
    9 min walk - 0.5 miles
  • A glass of yellow drink with a straw and a plastic cup with 'BORON' written on it, in front of a blurred Christmas tree.
    Plaza del Mercado
    16 min walk - 0.9 miles
  • Centro de Bellas Artes Luis A. Ferre
    9 min walk - 0.5 miles
  • Jose Miguel Agrelot Coliseum
    3 min drive - 1.5 miles
  • Casino del Mar at La Concha Resort
    3 min drive - 1.8 miles

Getting around

  • Sacred Heart Station
    14 min walk
  • Luis Munoz Marin Intl. Airport (SJU)
    15 min drive

Restaurants

  • ☕Abracadabra Counter Cafe☕
    1 min walk
  • La Pizzarra
    2 min walk
  • 787 Coffee Co
    1 min walk
  • La Terraza de Bonanza
    4 min walk
  • Café Comunión
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 25 per day); reservations required

Things to do

  • Yoga classes

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Roll-in shower (57 inches wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible registration desk (44 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 25 per day (0.2 mi away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Looking Glass Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Looking Glass Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Looking Glass Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is The Looking Glass Hotel located?

Located in Santurce, this hotel is within 1 mi (2 km) of San Jorge Children's Hospital and Jose Miguel Agrelot Coliseum. Casino del Mar at La Concha Resort and Condado Beach are also within 3 mi (5 km). Sacred Heart Station is 14 minutes by foot and Hato Rey Station is 23 minutes.

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Reviews

The Looking Glass Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 359 out of 487 reviews
Rating 8 - Good. 78 out of 487 reviews
Rating 6 - Okay. 32 out of 487 reviews
Rating 4 - Poor. 10 out of 487 reviews
Rating 2 - Terrible. 8 out of 487 reviews

Reviews

Verified

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Good staff
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Anay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and close to everything. Staff were very nice, a/c was great, and they had complimentary umbrellas for rainy days. Would definitely book again!
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Oriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were friendly, and I felt safe! The hotel is by a lot of cute restaurants too!
Stayed 4 nights in May 2026
Verified

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room no windows very good location
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This property is great for couples it’s not a family vacation type of place . It’s very comfy cozy and romantic.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Misgana

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and helpful staff. There are no elevators though which wasn’t an issue for us but something to keep in mind. Overall great stay!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazing and kind. Overall the property was clean and well maintained.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for about a week and everything was great from the staff to the clean rooms. Everything ran smooth check in and check out was easy. Staff were excellent and always helpful. 5 out 5 would recommend!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities
Great and friendly staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
good area clean room overall would stay again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, exactly what we needed, nothing more. Staff was helpful. Had air conditioning. Firm bed.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sadra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and the customer service was top tier!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking little hotel Perfect for cruise terminal Only a short cab ride away Great staff and lovely quality
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service
I would definitely stay here again. I really had a great stay. There some issues with the hot water but still a pleasant stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jamya

Liked: Staff & service, property conditions & facilities
Clean room , staff was respectful and very helpful not many store near by
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing. The staff were so kind, the rooms were clean and they did their best to accommodate us. Thank you so much for the great service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area!! Not far from clubs and good food.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check in with the front door and room code provided to us before arriving.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and welcoming staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alisha

Liked: Cleanliness
Staff was friendly and informative. Room was great. Only negative thing was we had no hot water in the shower!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, beds and linens and pillows were comfortable and provided a good nights rest after a long day of travel, water pressure and towels were great. Just note that street traffic and outside noises and people on the streets and others in the hotel are definitely heard by all. Foam ear plugs are provided for this. Even with this being said we slept great and were comfortable and would come here again.
Stayed 1 night in May 2026
Verified

8/10 Good

DARREN

Clean room, nice air conditioning, comfortable bed!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Was clean and comfortable and has everything closed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The hotel was very clean. Hotel staff were excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was very clean and accommodating for are stay. We will be recommending your hotel to friends and family. And the staff, very friendly and gave good advice regarding the restaurants in the area. Enjoyable stay.
Stayed 2 nights in Jan 2026