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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Travelers can savor authentic local flavors at KUEROS Restaurant or unwind by the sun-drenched pool while San Juan's vibrant culture awaits just steps away

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Bar (on property) - Hotel Rumbao, a Tribute Portfolio Hotel (San Juan)
Outdoor pool - Hotel Rumbao, a Tribute Portfolio Hotel (San Juan)
Exterior - Hotel Rumbao, a Tribute Portfolio Hotel (San Juan)
Breakfast, lunch, dinner served; local cuisine - Hotel Rumbao, a Tribute Portfolio Hotel (San Juan)
Lobby - Hotel Rumbao, a Tribute Portfolio Hotel (San Juan)
In the heart of San Juan, Hotel Rumbao, a Tribute Portfolio Hotel offers an upscale retreat. Enjoy local cuisine at KUEROS Restaurant or relax by the outdoor pool and spa tub. With free in-room WiFi, conference space, luggage storage and helpful multilingual staff nearby Pier 3 and Teatro Tapia.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

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Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Deluxe Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(40 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

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Suite, 1 Bedroom, Balcony, Bay View

8.0 out of 10
Very good
(16 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located on the waterfront, Hotel Rumbao, a Tribute Portfolio Hotel is in Old San Juan, a walkable area in San Juan with good shopping. Teatro Tapia and Museo del Mar are cultural highlights, and some of the area's activities can be experienced at Pier 1 and Port of San Juan. Pier 3 and Paseo de la Princesa are two other places to visit that come recommended. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our San Juan travel guide
Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901

What's nearby

  • San Juan Cruise Port, Puerto Rico
    Port of San Juan
    1 min walk - 0.1 miles
  • Calle Fortaleza
    Calle Fortaleza
    2 min walk - 0.2 miles
  • Castillo de San Cristobal
    Castillo de San Cristobal
    5 min walk - 0.3 miles
  • View of Paseo de la Princesa at sunset in San Juan, Puerto Rico
    Paseo de la Princesa
    5 min walk - 0.3 miles
  • Plaza de Armas
    Plaza de Armas
    6 min walk - 0.4 miles

Getting around

  • Roosevelt Station
    9 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    31 min drive

Restaurants

  • Raices Restaurant
    3 min walk
  • Café Cola'o
    4 min walk
  • Starbucks
    2 min walk
  • Tijuana's Bar & Grill
    5 min walk
  • Ocean Lab Brewing Co.
    1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Upscale hotel near Port of San Juan
Located close to Pier 3 and Teatro Tapia, Hotel Rumbao, a Tribute Portfolio Hotel provides a terrace, a bar, and a 24-hour gym. The on-site local cuisine restaurant, KUEROS Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 50+ Mbps, and conference space are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • 4 meeting rooms, a banquet hall, and an elevator
  • Multilingual staff, ATM/banking services, and a reception hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 245 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, recycling, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
  • Covered self parking fee: USD 26.00 per day (in/out privileges)
  • Covered valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel Rumbao, a Tribute Portfolio Hotel pet-friendly?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 26.00 per day. Valet parking is available for USD 36.00 per night.

What time is check-in at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-out is at 11 AM. Late check-out is available for USD 30 (subject to availability).

Where is Hotel Rumbao, a Tribute Portfolio Hotel located?

Located in Old San Juan, this hotel is steps from Pier 3 and Teatro Tapia. Port of San Juan and Pier 1 are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1153 out of 1664 reviews
Rating 8 - Good. 274 out of 1664 reviews
Rating 6 - Okay. 125 out of 1664 reviews
Rating 4 - Poor. 49 out of 1664 reviews
Rating 2 - Terrible. 63 out of 1664 reviews

Reviews

Verified

10/10 Excellent

Lyse

Beautiful room, friendly staff, good food, amazing location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, friendly and helpful staff. Restaurant and market had wonderful food!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, rooms were adequate, food was overpriced.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The shower was lovely. The staff were so kind and helpful. Would definitely stay there again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachele

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kimberly

Staff was friendly and helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well organized, professional staff, excellent customer service, beautiful suite and great food!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Krystina

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice amenities, clean rooms
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rosanne

Clean room great air conditioning very friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, walkable distance to many of the popular spots in Viejo San Juan. Has both a cafe and restaurant on property.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location by the pier & within Old San Juan. Friendly & helpful staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great upgrade from friendly staff. Very good breakfast. Fantastic waiters
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the very beginning, the staff's warm and accommodating attitude made us feel welcome. They gladly arranged early check-in and late checkout requests. The rooms were impeccably clean, and the delicious food at the hotel truly enhanced our experience.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Great location in old town. Rooms clean and staff wonderful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ANGELA HOIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff were nice but the balcony was so small lol afterall my suite was amazing.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Juliet

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and rooms are spacious.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Worked well for our family of four for 2 nights to explore OSJ. Was in a great location that was walkable to everything. Hot tub wasnt working. Staff was great!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
The front desk was amazing and explained everything, and every employee we came across was very pleasant and friendly! We had a great stay!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
With very few exceptions, the service in bar and restaurant were Very Poor. The location amazing, We had a beautiful suite overlooking the port. Room maintenance and quality wonderful!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly. Clean rooms. In walking distance to most things in Old San Juan.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
Room 10/10 Service 10/10 Quality of food 10/10
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room wasn’t helpful when trying to get change. Great location.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a nice breakfast option and bar option
Stayed 1 night in Oct 2025