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Hotel Puerto Valdes

4.0 star property

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Photo gallery for Hotel Puerto Valdes

Lobby sitting area - Hotel Puerto Valdes (San Juan)
Point of interest - Hotel Puerto Valdes (San Juan)
Rooftop terrace - Hotel Puerto Valdes (San Juan)
Presidential Penthouse | Terrace/patio - Hotel Puerto Valdes (San Juan)
Point of interest - Hotel Puerto Valdes (San Juan)
Located close to Pan American Pier and Port of San Juan, Hotel Puerto Valdes provides a rooftop terrace, an art gallery on site, and laundry facilities. The on-site restaurant, CARNES STEAKHOUSE, serves dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio

Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Apartment

Premium bedding, pillowtop beds, in-room safe, individually decorated

Luxury Apartment

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier Apartment

Premier Apartment | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premier Apartment

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Signature Penthouse

Signature Penthouse | Premium bedding, pillowtop beds, in-room safe, individually decorated

Signature Penthouse

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Presidential Penthouse

Presidential Penthouse | Premium bedding, pillowtop beds, in-room safe, individually decorated

Presidential Penthouse

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in San Juan, Hotel Puerto Valdes is in the historical district. While the natural beauty of Condado Beach and Escambron Beach can be enjoyed by anyone, those looking for an activity can check out Port of San Juan. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Visit our San Juan travel guide
Map
100 Calle Valdés, San Juan, San Juan, 00901

What's nearby

  • San Juan Cruise Port, Puerto Rico
    Port of San Juan
    3 min walk - 0.2 miles
  • Caption---- Bicycles in Condado Area of San Juan, Puerto Rico
    San Juan Bay
    3 min walk - 0.2 miles
  • Castillo de San Cristobal
    Castillo de San Cristobal
    12 min walk - 0.7 miles
  • Calle Fortaleza
    Calle Fortaleza
    13 min walk - 0.7 miles
  • Escambron Beach
    Escambron Beach
    17 min walk - 0.9 miles

Getting around

  • Sacred Heart Station
    7 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    27 min drive

Restaurants

  • Tostado*
    3 min walk
  • Brasas Gastro Bar
    7 min walk
  • Penny’s
    8 min walk
  • Schooner Bar
    6 min drive
  • Kleta
    6 min walk

About this property

Hotel Puerto Valdes

Upscale hotel near Port of San Juan
Located close to Pan American Pier and Escambron Beach, Hotel Puerto Valdes provides a rooftop terrace, an art gallery on site, and laundry facilities. The on-site restaurant, CARNES STEAKHOUSE, serves dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A free area shuttle, express check-out, and tour/ticket assistance
  • 1 meeting room, luggage storage, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Rainfall showers and hair dryers
  • 43-inch TVs with premium channels
  • Wardrobes/closets, microwaves, and stovetops

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 4 km
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 26 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is recommended for transportation to and from this property

Frequently asked questions

Is Hotel Puerto Valdes pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Puerto Valdes?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Puerto Valdes?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Puerto Valdes located?

Located in San Juan Antiguo, this hotel is within 1 mi (2 km) of Port of San Juan and Escambron Beach. Condado Beach and Sheraton Casino are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puerto Valdes Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 428 out of 673 reviews
Rating 8 - Good. 132 out of 673 reviews
Rating 6 - Okay. 63 out of 673 reviews
Rating 4 - Poor. 27 out of 673 reviews
Rating 2 - Terrible. 23 out of 673 reviews

Reviews

Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful boutique hotel. The staff was absolutely amazing. They even drove us to town for dinner and pick us up afterwards.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible so nice and accommodating. Room was clean and easily usable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service the receptionist were awesome. Very comfortable place.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and Hector very friendly and helpful.thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean room and great area
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clint

Liked: Cleanliness
The staff service, and cleanliness and spaciousness of the unit we rented were excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly friendly & helpful. Several rooms for relaxation if you were going to or coming from a cruise. Would definitely stay her again if I was cruising.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight at the hotel to explore Old San Juan with family and friends. Hotel is accesible to Old SJ. It is clean and the room is huge.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Very clean, helpful staff, nice layout, very spacious
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

cindy tamika

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the staff was friendly the rooftop was beautiful the bar/restaurant amazing i would definitely stay there again
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable apartment-style rooms. Water in the refrigerator was a nice touch! Staff excellent and friendly. Should have asked for more than 1 towel as floor got wet after showering. Loved rooftop space and restaurant!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Fowler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here and would definitely consider coming back. The staff was so nice and accommodating I even extended my stay. The beds are super comfortable and quiet peaceful sleep was greatly appreciated. Convenient front street parking was just icing on the cake.!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caryn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ornella Marietta Razetto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and very clean! Loved that you have a kitchenette to cook your own meals. In a very quiet area and within walking distance to Viejo San Juan. Would for sure return!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dharmendra

Liked: Cleanliness
It was nice staying this hotel room. We liked that nice and clean. There were good people to help us lot
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Room was great!! Staff Hector and Misael were amazing and helpful!! Will stay there next time we are in PR.
Roof top!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fernando Jr

Liked: Cleanliness, amenities, property conditions & facilities
Felt like we were in NY with the upscale and fancy setup of the rooms and the whole hotel. Very chic and modern. Parking was easy too. Service is outstanding
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities
Cute boutique hotel. Staff was very nice and helpful
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Christian

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were great. The bathroom was not clean, there were hairs on the floor and grime on the edges. Same with kitchen appliances and tableware.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Great location of your leaving on a cruise! Close to the port and to old San Juan.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They were very helpful. Times were they were not as responsive to our requests for additional towels and other essentials.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities
Very clean, large and very comfortable hotel rooms with full kitchen. Highly recommended for comfortable stay near old town and the beaches. Excellent service and courteous hotel attendants.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

diane

Liked: Cleanliness, staff & service
Everything was lovely. Large accommodation - kitchen, loving and bedroom. Reasonable price. Wonderful restaurant on premises
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Julie M

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water for showers! Was told they use solar panels to heat the water?? I would not recommend this hotels.. Staff was nice though
Stayed 1 night in Mar 2026