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Hyatt Place San Juan

3.5 star property
Bayside hotel with bars and a 24-hour fitness center

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Photo gallery for Hyatt Place San Juan

Room, Multiple Beds, Pool View | View from room
Room, Multiple Beds ( High Floor) | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, View (2 Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible Bathtub, Bay View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor pool

Hyatt House San Juan

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,006 reviews
Hyatt House San Juan

About the neighborhood

Map
Avenida Fernandez Juncos 580, San Juan, 00907

What's nearby

  • Sheraton Casino - 4 min walk - 0.3 miles
  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Puerto Rico Convention Center - 7 min walk - 0.4 miles
  • Pan American Pier - 12 min walk - 0.7 miles
  • Condado Beach - 16 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬5 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪La Central by Mario Pagan - ‬6 min walk
  • ‪Pudge’s Pizza - ‬5 min walk

About this property

Hyatt Place San Juan

Hotel near Sheraton Casino
Located close to Puerto Rico Convention Center and Distrito T-Mobile, Hyatt Place San Juan provides a grocery/convenience store, a terrace, and a coffee shop/cafe. The on-site restaurant, The Placery, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and laundry facilities.
Additional perks include:
  • An outdoor pool with a waterslide, sun loungers, and pool umbrellas
  • Self parking (surcharge), express check-out, and express check-in
  • ATM/banking services, an elevator, and 4 meeting rooms
  • Multilingual staff, wedding services, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 149 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,184 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Does Hyatt Place San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt Place San Juan pet-friendly?

Yes, Hyatt Place San Juan allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Place San Juan?

Self parking is available for USD 18.00 per day.

What time is check-in at Hyatt Place San Juan?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Hyatt Place San Juan?

Check-out is at 11:00 AM.

Where is Hyatt Place San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Sheraton Casino, Distrito T-Mobile, and Puerto Rico Convention Center. Pan American Pier and Condado Beach are also within 1 mi (2 km).

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Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 745 out of 1101 reviews
Rating 8 - Good. 185 out of 1101 reviews
Rating 6 - Okay. 92 out of 1101 reviews
Rating 4 - Poor. 44 out of 1101 reviews
Rating 2 - Terrible. 35 out of 1101 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keila

Best Hotel
Stayed 1 night in May 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Anadis

Liked: Cleanliness, amenities, property conditions & facilities
This Hyatt Place has become our preferred hotel when traveling.
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good free hot breakfast. Confortable beds!
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay over night after a cruise. The shuttle was a huge deal to some area sights
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was much needed. The hotel is conveniently situation near the popular shopping centers, Old San Juan and the beaches are beautiful. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice clean hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay! The included breakfast was really good, and the pool exceeded our expectations. We especially loved the convenience of the free shuttle service. The only downside was that they were hosting a prom during our stay, which made parking nearly impossible and kept the lobby crowded with teenagers.
Stayed 5 nights in Jun 2025

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool!!
Stayed 2 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, has a shuttle to the beach and other places. Walking distance to Distrito Tmobile and great restaurants!
Stayed 2 nights in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, nice staff too. The only problem was the parking area, there wasn’t much space
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Amenities
Clean and walkable distance to good places.
Stayed 1 night in May 2025

10/10 Excellent

Somaliny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! 100% recommended!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very clean! The pool area is great for kids and adults!
Stayed 1 night in Apr 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Lisandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Tiesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this hotel is well worth the stay for a family with kids!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient comfortable stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Ada

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

francis

Liked: Cleanliness, amenities, property conditions & facilities
Solid place to stay in San juan
Stayed 5 nights in Mar 2025

10/10 Excellent

Toshea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience!! Staff was pleasant property was maintained great.
Stayed 3 nights in May 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Place!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Was very clean and staff was very friendly
Stayed 1 night in Apr 2025