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Hyatt House San Juan

3.5 star property
Travelers can mix business with pleasure near the Puerto Rico Convention Center, then unwind by the outdoor pool or with a fresh coffee in the café

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Photo gallery for Hyatt House San Juan

Outdoor pool - Hyatt House San Juan (San Juan)
Exterior - Hyatt House San Juan (San Juan)
One Bedroom King Suite | Private kitchen | Fridge, coffee/tea maker - Hyatt House San Juan (San Juan)
Terrace/patio - Hyatt House San Juan (San Juan)
Free daily buffet breakfast - Hyatt House San Juan (San Juan)
Hyatt House San Juan is near the Puerto Rico Convention Center and Pan American Pier. Guests enjoy light fare at H Bar, relax in the outdoor pool, and stay connected with high-speed WiFi. The coffee shop offers a casual retreat, and the arcade room provides entertainment.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Accessible King Bed Studio Kitchen Suite/Tub

A room with a pool table, foosball table, and bar seating.

Accessible King Bed Studio Kitchen Suite/Tub

  • Sleeps 4
  • Free WiFi

View all photos for King Bed Studio Kitchen Suite

A room with a pool table, foosball table, and bar seating.

King Bed Studio Kitchen Suite

  • Sleeps 2
  • Free WiFi

View all photos for King Bed One-Bedroom Kitchen Suite

A room with a pool table, foosball table, and bar seating.

King Bed One-Bedroom Kitchen Suite

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

9.2 out of 10
Wonderful
(27 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite King

Studio Suite King | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite King

9.4 out of 10
Exceptional
(36 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Guestroom King View

Guestroom King View | Private kitchen | Fridge, coffee/tea maker

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(18 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Restaurant

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | View from room

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(10 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

9.2 out of 10
Wonderful
(9 reviews)
  • Bay view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.0 out of 10
Wonderful
(16 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View

Suite, 1 King Bed, Roll-in Shower, Bay View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Roll-in Shower (view)

Suite, Roll-in Shower (view) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Roll-in Shower (view)

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Accessible Bathtub, Bay View

Suite, Accessible Bathtub, Bay View | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Suite, Accessible Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Bathtub, Bay View

Suite, Bathtub, Bay View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Bathtub, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Santurce, a neighborhood in San Juan, Hyatt House San Juan is in the entertainment district and near the beach. While the natural beauty of Condado Beach and Escambron Beach can be enjoyed by anyone, those looking for an activity can check out Port of San Juan. Pan American Pier and Distrito T-Mobile are two other places to visit that come recommended. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and rock climbing nearby. Visit our San Juan travel guide
Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907

What's nearby

  • Condado Beach
    Condado Beach
    16 min walk - 0.9 miles
  • Escambron Beach
    Escambron Beach
    20 min walk - 1.1 miles
  • Sheraton Casino
    4 min walk - 0.3 miles
  • Distrito T-Mobile
    5 min walk - 0.3 miles
  • Puerto Rico Convention Center
    8 min walk - 0.5 miles

Getting around

  • Hato Rey Station
    5 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    11 min drive

Restaurants

  • Medalla Arena
    6 min walk
  • Pudge’s Pizza
    6 min walk
  • Metropol Restaurant & Bar
    5 min walk
  • Sazon Cocina Criolla
    6 min walk
  • Patria Yards
    4 min walk

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9.0 out of 10, Wonderful, 1,762 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 54.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Hyatt House San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt House San Juan pet-friendly?

Yes, Hyatt House San Juan allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 18.00 per night.

What time is check-in at Hyatt House San Juan?

Check-in start time: 4 PM; Check-in end time: 6 AM.

What time is check-out at Hyatt House San Juan?

Check-out is at 11:00 AM.

Where is Hyatt House San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Distrito T-Mobile, Pan American Pier, and Puerto Rico Convention Center. Escambron Beach is 1.1 mi (1.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt House San Juan Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 751 out of 1070 reviews
Rating 8 - Good. 196 out of 1070 reviews
Rating 6 - Okay. 59 out of 1070 reviews
Rating 4 - Poor. 32 out of 1070 reviews
Rating 2 - Terrible. 32 out of 1070 reviews

Reviews

Verified

10/10 Excellent

Arlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Good breakfast Staff was very helpful Great location
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with breakfast offerings, the staff made the stay worthwhile.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Yeika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and room was clean and comfortable.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Anamary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay. The staff was really helpful. Location is really good and amenities were in good conditions.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very clean! Staff was great! Definitely staying there again. Just wished they had 24hrs complimentary coffee available in the lobby.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Glendaliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service The room so beautiful and the staff Attentive. Very nice experience
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ebonyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming. The property was clean and well maintained. I had an enjoyable stay. The property is not too far from the beaches.
Stayed 1 night in May 2026
Verified

8/10 Good

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Pool was nice but small with limited seating.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

françoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was super, very nice staff and delicious breakfast on both days.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome and the pool was lo ely
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an excellent stay at Hyatt House San Juan. From the moment we arrived, the staff was welcoming, friendly, and helpful, which made us feel comfortable right away. The room was very clean, spacious, and cozy, truly making it feel like a home away from home. We especially enjoyed the relaxing atmosphere, the comfortable beds, and the overall joyful experience we had together as a family. The breakfast was great, and the pool area was fun and well maintained. Everything about the stay felt wonderful and stress-free. What made this stay special was how comfortable and family-friendly the hotel felt. We created beautiful memories here and would definitely stay again when visiting San Juan.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Salatiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very thankfull with all the staff of these hotel. Our family had a great time!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and very nice staff.. very clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and common areas were always clean and very comfortable. The free breakfast was a nice touch, especially the omelet station. The staff were very helpful and friendly. The pool area was very peaceful and inviting. We absolutely would return on a future a vacation.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, front desk staff was awesome, bartender was cool and my margarita made to perfection.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Great location, large comfortable rooms, helpful staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near a Virgin cruise port; near restaurants and access to walking. Hotel has a full bar open most of day and full breakfast (very good). Staff were very friendly. Would stay there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poolside seating comfortable Breakfast should end at 10:30 when on vacation you sleep a bit later.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything were perfect here! The breakfast was delicious! The staff were friendly. The room and stay was restful and peaceful. I enjoyed every minute here.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops are a little ways away but they supply a shuttle to the beach and the shops. We will absolutely stay here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent gym clean room
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Pamela

Liked: Staff & service, room comfort
The staff was very helpful and we enjoyed the breakfast options.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect price and accomodations. The room was perfectly utilized for spacing. The staff and cleanliness was enticing. Would definitely stay there again.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Very clean and large room and staff was very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JaMesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints! The suite was clean. Extra blankets were provided when asked. The air conditioner was definitely doing exactly what was needed after a hot day! The staff was extremely friendly and helpful.
Stayed 3 nights in Apr 2026