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Hyatt House San Juan

3.5 star property
Hotel with free breakfast, a quick walk to Pan American Pier

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Photo gallery for Hyatt House San Juan

Outdoor pool
Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room
Terrace/patio
Exterior

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Private kitchenette | Fridge, coffee/tea maker

Studio Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio Suite King

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

One Bedroom King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

One Bedroom King Suite

8.6 out of 10
Excellent
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Egyptian cotton linens
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom, Bay View (San Juan)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Egyptian cotton linens
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, Multiple Beds, Pool View | View from room

Hyatt Place San Juan

  • Pool
  • Pet friendly
  • Waterslide
  • Free WiFi
9.0 out of 10, Wonderful, 1,207 reviews
Hyatt Place San Juan

About the neighborhood

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Puerto Rico Convention Center - 7 min walk - 0.4 miles
  • Pan American Pier - 9 min walk - 0.5 miles
  • Condado Beach - 15 min walk - 0.8 miles
  • Escambron Beach - 17 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬7 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪La Central by Mario Pagan - ‬7 min walk
  • ‪Pudge’s Pizza - ‬6 min walk

About this property

Hyatt House San Juan

Hotel near Distrito T-Mobile
Located close to Puerto Rico Convention Center and Pan American Pier, Hyatt House San Juan provides a free breakfast buffet, a grocery/convenience store, and a terrace. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • A free area shuttle, self parking (surcharge), and a banquet hall
  • Luggage storage, smoke-free premises, and 2 meeting rooms
  • Coffee/tea in the lobby, a TV in the lobby, and barbecue grills
  • Guest reviews speak highly of the helpful staff and location
Room features
All 126 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

Does Hyatt House San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt House San Juan pet-friendly?

Yes, Hyatt House San Juan allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt House San Juan?

Self parking is available for USD 18.00 per night.

What time is check-in at Hyatt House San Juan?

Check-in start time: 4 PM; Check-in end time: 6 AM.

What time is check-out at Hyatt House San Juan?

Check-out is at 11:00 AM.

Where is Hyatt House San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Distrito T-Mobile, Pan American Pier, and Puerto Rico Convention Center. Escambron Beach is 1.1 mi (1.7 km) away.

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Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1027 reviews
Rating 8 - Good. 187 out of 1027 reviews
Rating 6 - Okay. 71 out of 1027 reviews
Rating 4 - Poor. 29 out of 1027 reviews
Rating 2 - Terrible. 37 out of 1027 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with near options for entertainment.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, two restaurants next to hotel, shuttle provided to the beach, clean areas, spacious room.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan D

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Sherkhoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room/hotel, pleasant staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved the breakfast and the shuttle service. All the staff was super friendly and welcoming.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and accommodating!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Love the room layout.
Stayed 1 night in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a 1 night stay, spacious room, friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice overall. The staff was very polite and professional. The place has great food and amenities in site and near by. Exactly what we were looking for for our short trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, property conditions & facilities
Great great place
Stayed 2 nights in May 2025

10/10 Excellent

Miosotiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!! Very accessible from the airport
Stayed 1 night in Jul 2025

8/10 Good

Miriah

Liked: Cleanliness, amenities
I like that room was spacious and clean. The staff service was really nice and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, amenities, property conditions & facilities
great places,great services, i recomended to friens n family, is plenty too doo waking distance,i will come back
Stayed 6 nights in Jun 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Excellent service
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Exelent service by the staff. Their customer service was out standing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel was great. Good breakfast food. Very responsive and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie Ann

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025

8/10 Good

Maryam

Liked: Property conditions & facilities
Hotel location is fantastic, the shuttle service makes it so easy to move around
Stayed 7 nights in May 2025

10/10 Excellent

Donna

The amenities was excellent. Entertainment and restaurants were in walking distance. No need to have a car. Highly recommend.
Stayed 5 nights in May 2025

8/10 Good

Alejandro

Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Zulmaree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience and the staff all were very helpful and friendly. One note their washer and drying are not the best and they only have 1 laundry room with 3 unit each for the whole hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good and convinient. Excellent staff.
Stayed 2 nights in May 2025

10/10 Excellent

Eneida

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!
Stayed 2 nights in Jul 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Hyatt House in Puerto Rico! The location is perfect, it’s close to everything, and the included shuttle made getting around super easy and convenient. The staff were incredibly friendly, helpful, and very accommodating throughout my stay, which made the experience even better. Breakfast being included was also a big plus, a nice variety to start the day. I’d definitely recommend this hotel and would happily stay here again!
Stayed 4 nights in Jul 2025