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Hyatt House San Juan

3.5 star property
Hotel with free breakfast, a quick walk to Pan American Pier

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Photo gallery for Hyatt House San Juan

Outdoor pool
Lobby
Guestroom King View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom, Bay View (San Juan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

One Bedroom King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

One Bedroom King Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom, Bay View (San Juan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom, Bay View (San Juan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Guestroom King View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Room, 2 Queen Beds (Den, No Sofabed) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Queen Beds (Den, No Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 King Bed, Bay View (San Juan)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, Multiple Beds, Pool View | View from room

Hyatt Place San Juan

  • Pool
  • Pet friendly
  • Waterslide
  • Free WiFi
9.0 out of 10, Wonderful, 1,100 reviews
Hyatt Place San Juan

About the neighborhood

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Puerto Rico Convention Center - 7 min walk - 0.4 miles
  • Pan American Pier - 9 min walk - 0.5 miles
  • Condado Beach - 15 min walk - 0.8 miles
  • Escambron Beach - 17 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬7 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪La Central by Mario Pagan - ‬7 min walk
  • ‪Pudge’s Pizza - ‬6 min walk

About this property

Hyatt House San Juan

Hotel near Distrito T-Mobile
Located close to Puerto Rico Convention Center and Pan American Pier, Hyatt House San Juan provides a free breakfast buffet, a grocery/convenience store, and a terrace. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • A free area shuttle, self parking (surcharge), and an elevator
  • A banquet hall, luggage storage, and barbecue grills
  • Laundry services, 1 meeting room, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All 126 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 75 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

Does Hyatt House San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt House San Juan pet-friendly?

Yes, Hyatt House San Juan allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt House San Juan?

Self parking is available for USD 18.00 per night.

What time is check-in at Hyatt House San Juan?

Check-in start time: 4 PM; Check-in end time: 6 AM.

What time is check-out at Hyatt House San Juan?

Check-out is at 11:00 AM.

Where is Hyatt House San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Distrito T-Mobile, Pan American Pier, and Puerto Rico Convention Center. Escambron Beach is 1.1 mi (1.7 km) away.

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Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maryam

Liked: Property conditions & facilities
Hotel location is fantastic, the shuttle service makes it so easy to move around
Stayed 7 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from front desk to the breakfast service all excellent, very clean rooms and facilities, will definitely stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time there and is awesome
Stayed 2 nights in Apr 2025

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Great short term stay. Friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Toshiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent the staff was very respectful and professional, I would definitely go back and stay there again.
Stayed 7 nights in Apr 2025

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean and in acconvenient area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were amazing!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Priscilla M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast every morning was great.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean modern hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Yarleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Evelyn

Liked: Property conditions & facilities
Will stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, amenities, property conditions & facilities
100% recommended!
Stayed 1 night in May 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Jane

Liked: Amenities, property conditions & facilities
Great place super people working there Fun walk in the evening across the bridge to may activities!
Stayed 3 nights in Mar 2025

8/10 Good

Venkateswara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the center of the city and close by tmobile center.
Stayed 5 nights in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent...
Stayed 7 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and the rooms were very nice
Stayed 1 night in Jan 2025

10/10 Excellent

LeiMeredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find! (and last minute, too) Staff are so knowledgeable and sweet. Rooms are spacious and clean. Area is perfect for exploring Old San Juan in one direction and San Juan in the other!
Stayed 1 night in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 7 nights in Mar 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

David Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient shuttle to Old Town. Good breakfast. Staff were great!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jalisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 2 nights in Apr 2025

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a good location
Stayed 1 night in Nov 2024