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Hugo's Rental

5.0 star property

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Photo gallery for Hugo's Rental

Presidential Apartment, City View | Living area - Hugo's Rental (San Juan)
Creator video - submitted by High Heeled Gypsy
Interior - Hugo's Rental (San Juan)
Exterior - Hugo's Rental (San Juan)
Basic Room | Free WiFi, bed sheets - Hugo's Rental (San Juan)
Hugo's Rental offers a comfortable retreat near the Port of San Juan with in-room WiFi and luggage storage. The smoke-free environment provides genuine respite after sightseeing, and visitors appreciate its proximity to Distrito T-Mobile.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

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Showing 12 of 12 rooms

View all photos for Classic Studio

Classic Studio | Free WiFi, bed sheets

Classic Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • City view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Room

Free WiFi, bed sheets

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Free WiFi, bed sheets

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Free WiFi, bed sheets

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

Traditional Room | Free WiFi, bed sheets

Traditional Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Garden View

Basic Studio, Garden View | Free WiFi, bed sheets

Basic Studio, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | Free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Free WiFi, bed sheets

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio

Traditional Studio | Free WiFi, bed sheets

Traditional Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Old San Juan, a neighborhood in San Juan, Hugo's Rental is in a shopping district and near the airport. Shoppers can check out Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Visit our San Juan travel guide
View more Aparthotels in San Juan
Map
200 C. de O'Donnell, San Juan, San Juan, 00901

What's nearby

  • Calle Fortaleza
    Calle Fortaleza
    1 min walk - 0.1 miles
  • Castillo de San Cristobal
    Castillo de San Cristobal
    1 min walk - 0.1 miles
  • San Juan Cruise Port, Puerto Rico
    Port of San Juan
    4 min walk - 0.3 miles
  • Plaza de Armas
    Plaza de Armas
    4 min walk - 0.3 miles
  • Catedral Basilica Menor de San Juan Bautista
    Catedral Basilica Menor de San Juan Bautista
    7 min walk - 0.4 miles

Getting around

  • Domenech Station
    11 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    29 min drive

Restaurants

  • Starbucks
    2 min walk
  • Caficultura
    2 min walk
  • BrickHaus
    2 min walk
  • Cafe Berlin
    2 min walk
  • La Madre
    1 min walk

About this property

Hugo's Rental

A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hair dryer, and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 609095100

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hugo's Rental pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hugo's Rental?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hugo's Rental?

Check-out is at 10:00 AM.

Where is Hugo's Rental located?

Located in Old San Juan, this luxury aparthotel is 0.4 mi (0.6 km) from Port of San Juan and within 3 mi (5 km) of Condado Beach and Distrito T-Mobile. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 mi (5 km).

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Reviews

Hugo's Rental Reviews

9.2

Wonderful

9.8

Cleanliness

8.8

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 245 out of 334 reviews
Rating 8 - Good. 61 out of 334 reviews
Rating 6 - Okay. 14 out of 334 reviews
Rating 4 - Poor. 6 out of 334 reviews
Rating 2 - Terrible. 8 out of 334 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean and bed very comfortable. Air conditioning was very nice and cold. Communicating was very easy. Property close to many shops, restaurants and sightseeing tours. Would definitely stay here again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location convient to all of old san juan
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Quentin Joseph

Liked: Cleanliness, check-in, communication, listing accuracy
Air conditioning was perfection nice and cool in the warm humid climate outside. We had the only room on the top floor/rooftop which was very nice. Clean room and no issues during our stay. Location was perfect for exploring old san juan.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, check-in, communication, listing accuracy
Awesome host and amazing location. Sent this location to my family for when they plan to come to San Juan. In the heart of everything and perfect for someone who doesn’t want to rent a car but wants to explore old San Juan. The host was very accommodating and the room was beautiful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, check-in, communication, listing accuracy
Everyone was very kind and room was very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, check-in, communication, listing accuracy
The price was good. The room was clean and A/C worked well. We chose to stay both before and after our cruise and both rooms were very comfortable. On return, we had requested a 1st floor room for ease and it was greatly appreciated when this was provided. We would recommend staying here especially if going on a cruise since it's so close to the port and theire is tons of shopping/dinig options available.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Hugos. Room was clean, staff was very helpful. The location was perfect for walking around old San Juan. Would definitely stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, communication
Great location, comfortable room with no issues.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bedroom was large and clean. Location was spot on. Would recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, check-in, communication, listing accuracy
The bed was comfortable and the location was superb, which made the stay enjoyable overall. However, there was a major inconvenience when the water was out for a few hours and the property didn’t have a water cistern or backup system. Since we only stayed one night, we had to wait until the next morning to shower, which was frustrating. For the price we paid, having a water backup system is something I would definitely expect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean, perfect location in Old San Juan. Quiet. Never saw staff but not really necessary.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Lillie

Liked: Cleanliness, communication, listing accuracy
It was in an excellent location, in Old San Juan near the Princess Cruise Terminal. It was clean and our host was easy to contact when we got to the place. We had a little difficulty communicating before we arrived and we did not have the check in code until we contacted our host by phone. The air conditioning worked well. There was no TV but we did not need one.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Leila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spotless and big the owner Maricruz was the best host. It was my first time in a guest house and was the best experience,after a cancelled flight I stayed there for 3 nights and she helped me with everything I would recommend Hugo's for everyone who wants to stay in old San Juan thanks again Mari I will be back.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, great location, and excellent communication with owner. I will definitely stay here again and recommend this property to my clients.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cornel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless and the communication was outstanding. Made you feel very comfortable. Excellent if you’re looking for a place to Stay before you board your cruise.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Maria was very helpful and our room was very comfortable, clean and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ADALYS

Liked: Cleanliness, property conditions & facilities, communication
Great service, Marilu was incredibly attentive with our needs. Beautiful and clean place. Great location. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice and clean. However it is not sound proof at all.
Stayed 1 night in Jan 2026
Verified

8/10 Good

edornie

Liked: Cleanliness, amenities, communication
Maricruz is very responsive. The location is great. The room is clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, communication
Clean! Great location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, communication
The owner was very accommodating and responsive. The room was great with extremely comfortable bed!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Selita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious accommodations for our family of six conveniently located to shopping, dining, and historical sites. Perfect for our stay prior to departing on a cruise. Maricruz stayed in constant communication and provided great options for dining and transportation. We were even able to store our luggage after checkout so we could explore Old San Juan prior to our cruise embarkation.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eli

Liked: Cleanliness, amenities, communication
The place was very quaint and in the best location. Such a cute neighborhood. We really enjoyed ourselves. We will be back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, communication
Superb location!! Quite building, easy ck in/out. Clean rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, communication
Nice location right on the square in Old San Juan
Stayed 11 nights in Oct 2025