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Hugo's Rental

5.0 star property

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Photo gallery for Hugo's Rental

Presidential Apartment, City View | Living area - Hugo's Rental (San Juan)
Creator video - submitted by High Heeled Gypsy
Interior - Hugo's Rental (San Juan)
Exterior - Hugo's Rental (San Juan)
Basic Room | Free WiFi, bed sheets - Hugo's Rental (San Juan)
Hugo's Rental offers a comfortable retreat near the Port of San Juan with in-room WiFi and luggage storage. The smoke-free environment provides genuine respite after sightseeing, and visitors appreciate its proximity to Distrito T-Mobile.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

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Showing 12 of 12 rooms

View all photos for Classic Studio

Classic Studio | Free WiFi, bed sheets

Classic Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • City view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Room

Free WiFi, bed sheets

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Free WiFi, bed sheets

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Free WiFi, bed sheets

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

Traditional Room | Free WiFi, bed sheets

Traditional Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Garden View

Basic Studio, Garden View | Free WiFi, bed sheets

Basic Studio, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | Free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Free WiFi, bed sheets

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio

Traditional Studio | Free WiFi, bed sheets

Traditional Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Old San Juan, a neighborhood in San Juan, Hugo's Rental is in a shopping district and near the airport. Shoppers can check out Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Visit our San Juan travel guide
View more Aparthotels in San Juan
Map
200 C. de O'Donnell, San Juan, San Juan, 00901

What's nearby

  • Calle Fortaleza
    Calle Fortaleza
    1 min walk - 0.1 miles
  • Castillo de San Cristobal
    Castillo de San Cristobal
    1 min walk - 0.1 miles
  • San Juan Cruise Port, Puerto Rico
    Port of San Juan
    4 min walk - 0.3 miles
  • Plaza de Armas
    Plaza de Armas
    4 min walk - 0.3 miles
  • San Juan Cathedral
    Catedral Basilica Menor de San Juan Bautista
    7 min walk - 0.4 miles

Getting around

  • Domenech Station
    11 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    29 min drive

Restaurants

  • Starbucks
    2 min walk
  • Caficultura
    2 min walk
  • Cafe Berlin
    2 min walk
  • BrickHaus
    2 min walk
  • Casa Luna Rest
    2 min walk

About this property

Hugo's Rental

A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hair dryer, and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 609095100

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Frequently asked questions

Is Hugo's Rental pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hugo's Rental?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hugo's Rental?

Check-out is at 10:00 AM.

Where is Hugo's Rental located?

Located in Old San Juan, this luxury aparthotel is 0.4 mi (0.6 km) from Port of San Juan and within 3 mi (5 km) of Condado Beach and Distrito T-Mobile. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 mi (5 km).

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Reviews

Hugo's Rental Reviews

9.2

Wonderful

9.8

Cleanliness

8.8

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 230 out of 316 reviews
Rating 8 - Good. 58 out of 316 reviews
Rating 6 - Okay. 14 out of 316 reviews
Rating 4 - Poor. 6 out of 316 reviews
Rating 2 - Terrible. 8 out of 316 reviews

Reviews

Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location convient to all of old san juan
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, check-in, communication, listing accuracy
Awesome host and amazing location. Sent this location to my family for when they plan to come to San Juan. In the heart of everything and perfect for someone who doesn’t want to rent a car but wants to explore old San Juan. The host was very accommodating and the room was beautiful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bedroom was large and clean. Location was spot on. Would recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, great location, and excellent communication with owner. I will definitely stay here again and recommend this property to my clients.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Maria was very helpful and our room was very comfortable, clean and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice and clean. However it is not sound proof at all.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ADALYS

Liked: Cleanliness, property conditions & facilities, communication
Great service, Marilu was incredibly attentive with our needs. Beautiful and clean place. Great location. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, communication
The owner was very accommodating and responsive. The room was great with extremely comfortable bed!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Selita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious accommodations for our family of six conveniently located to shopping, dining, and historical sites. Perfect for our stay prior to departing on a cruise. Maricruz stayed in constant communication and provided great options for dining and transportation. We were even able to store our luggage after checkout so we could explore Old San Juan prior to our cruise embarkation.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, communication
Superb location!! Quite building, easy ck in/out. Clean rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Noreen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very cool place to say! Located in a busy area with great restaurants nearby. They delivered as promised . We did a nice 10 minute walk with luggage downhill getting to our ship on the last day.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexa

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an excellent experience! We highly recommend Hugo’s Rental. LOCATION LOCATION LOCATION!! Maricruz was extremely attentive and made great suggestions for restaurants! Thank you Maricruz for EVERYTHING!!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb location! Room was adequate. Clean, updated. We didn’t see an employee the whole time we were there. We had to carry our luggage up to the third floor, which was do-able, but a little struggle. Their communication was good via email and what’s-app. They said they would have someone there at our arrival time, but there was no one there. No big deal. I would definitely stay again due to the location. So close to restaurants etc in the heart of San Juan. And we were able to leave our luggage there before our cruise headed out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, communication
Nice location right on the square in Old San Juan
Stayed 11 nights in Oct 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, grocery store around the corner. Room12 clean, many steps to room, which was on the top floor. Mattress was very firm.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Persia

Room was clean and staff was helpful. However, location was not quiet at times. Seems to be an old building so all sounds could be heard. All in all, great location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, room comfort, communication
AC and dehumidifier worked great! Close to the port, food and market next door for quick bites,drinks, and snacks. Host was very good communicating and answering questions. Held our luggage before and after check in, so we could take in beautiful Old San Juan.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, accommodating, and super cute place to stay if you just need a room to sleep in and plan on doing a lot of walking/dining out, in Viejo San Juan. Would love to stay here again in the future.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Colleen

Liked: Amenities, property conditions & facilities, communication
Great place! We only stayed 1 night before a cruise but would return again! Room was nice. Clean. Comfortable. Great communication with the owner.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication with the staff also great location, minutes from everything!!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Amity

Liked: Cleanliness, room comfort, communication

Great stay!

Excellent location, very clean, comfy bed, cold AC, good communication. Would definitely stay again!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great price, beautiful room and hotel, and the location was perfect!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Renso

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property that is close to everything you could want to do in the area.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Gerson

Liked: Cleanliness, amenities, property conditions & facilities, communication
In the heart of old San Juan. Really clean, walkable distance to restaurants, bars, shops, grocery, & parking lots if needed. Highly recommend, especially for the price.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, property conditions & facilities, communication
excellent location, right inside the historical district and within walking distance to the Castle.
Stayed 3 nights in Apr 2025