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Hotel Milano

2.0 star property

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Photo gallery for Hotel Milano

Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets - Hotel Milano (San Juan)
Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets - Hotel Milano (San Juan)
Panoramic Suite, City View | Terrace/patio - Hotel Milano (San Juan)
Hallway - Hotel Milano (San Juan)
Front of property - Hotel Milano (San Juan)
A short walk from Port of San Juan, Hotel Milano has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living area | 45-inch Smart TV with satellite channels

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, City View

Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in San Juan, Hotel Milano is in the historical district. Shoppers can check out Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Escambron Beach. Museo del Mar and Institute of Puerto Rican Culture are also worth visiting. Visit our San Juan travel guide
Map
307 Calle Fortaleza, San Juan, San Juan, 00901

What's nearby

  • Calle Fortaleza
    Calle Fortaleza
    1 min walk - 0.1 miles
  • Plaza de Armas
    Plaza de Armas
    3 min walk - 0.2 miles
  • Castillo de San Cristobal
    Castillo de San Cristobal
    3 min walk - 0.2 miles
  • San Juan Cruise Port, Puerto Rico
    Port of San Juan
    4 min walk - 0.2 miles
  • San Juan Gate Old San Juan Puerto Rico
    Puerta de San Juan
    8 min walk - 0.5 miles

Getting around

  • Domenech Station
    11 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    30 min drive

Restaurants

  • Raices Restaurant
    3 min walk
  • Pirilo Pizza Rústica
    1 min walk
  • Cafe Mallorca
    2 min walk
  • Mojito's Restaurant
    3 min walk
  • Café Finca Cialitos
    2 min walk

About this property

Hotel Milano

Hotel near Port of San Juan
Near Sheraton Casino, Hotel Milano provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free premises, multilingual staff, and a TV in the lobby
  • Luggage storage, a water dispenser, and an elevator
  • A 24-hour front desk and concierge services
Room features
All guestrooms at Hotel Milano feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and espresso makers.
More amenities include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 45-inch Smart TVs with premium channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02-79-193983

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

Is Hotel Milano pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Milano?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Milano?

Check-out is at 11:00 AM.

Where is Hotel Milano located?

Located in Old San Juan, this hotel is within a 5-minute walk of Museo del Mar and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

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Reviews

Hotel Milano Reviews

9.0

Wonderful

9.6

Cleanliness

8.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 189 out of 280 reviews
Rating 8 - Good. 48 out of 280 reviews
Rating 6 - Okay. 22 out of 280 reviews
Rating 4 - Poor. 12 out of 280 reviews
Rating 2 - Terrible. 9 out of 280 reviews

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and friendly staff. Would stay there again.
Stayed 1 night in Feb 2026

10/10 Excellent

Stan

Liked: Cleanliness, amenities, property conditions & facilities
Nice Staff - Great Location
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabethj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Milano is an excellent hotel to stay when visiting Puerto Rico. Convenient location, clean, nice rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,friendly and helpful staff Very clean and beautiful rooms
Stayed 1 night in Dec 2025

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
The location was great for walking to the fort and restaurants.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was newly renovated and very well done. Loved the shower. Great location. Staff was excellent and helpful
Stayed 1 night in Jan 2026

8/10 Good

Thanyalak

Liked: Cleanliness, property conditions & facilities
Clean and good location
Stayed 5 nights in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities
Room was clean and staff was very helpful and pleasant. Stayed 1 night before cruising and everything was close by. Only drawback was you could hear hallway noise.
Stayed 1 night in Jan 2026

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
Great location. Nice and clean. Staff helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Courteous front desk, beautifully clean and amazing location.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Good staff. Goood location in Old San Juan
Stayed 1 night in Jan 2026

8/10 Good

Kerrie

Liked: Cleanliness, property conditions & facilities
Clean rooms and the location is perfect! Hotel isn’t fully completed so there are no amenities to enjoy but the location is so convenient to everything in old San Juan it doesn’t matter.
Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Very clean. The staff was excellent, both on arrival and checkout.
Stayed 1 night in Nov 2025

10/10 Excellent

Efrain

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot, the staff are incredibly friendly, and it is always clean!
Stayed 5 nights in Dec 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay at Hotel Milano. It was so easy to access restaurants, attractions, dessert places cafes, and pharmacies. To top it off, before and during my visit the staff have been incredibly helpful, attentive and friendly. Will definitely stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities
Staff was nice and the hotel was clean and charming.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlene

Liked: Cleanliness, property conditions & facilities
Great staff and Room was comfy , great location
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Very clean room with the best bed!! It was so comfortable!!
Stayed 1 night in Dec 2025

8/10 Good

Sherry Annette

Liked: Cleanliness, amenities, property conditions & facilities
Room well appointed, clean, comfortable bed. Friendly staff. Near restaurants, bars, coffee shops
Stayed 1 night in Dec 2025

8/10 Good

Patricia

The hotel was spotless and the beds very comfortable. The hotel is in a great location and the staff very courteous. My only reason for giving it a 4 star is that it is very sterile and could use some decoration. I would definitely stay there again.
Stayed 1 night in Dec 2025

6/10 Okay

Van

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location. Helpful and friendly staff. Clean room but very minimal amenities for $500 a night. No complimentary breakfast, water bottles, cookies, tissue paper, or pool.
Stayed 2 nights in Jan 2026

8/10 Good

Stanley

Liked: Cleanliness, property conditions & facilities
Every thing was as expected. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities
Clean beautiful nice room! Nice staff, ice and filtered water machine, best part is the photo booth right outside the hotel
Stayed 2 nights in Dec 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed to tour the old town and a variety of handy eateries
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, perfectly located in old San Juan, room is nice but it doesn’t have any windows - which was fine for us because we spent very little time in the room
Stayed 1 night in Dec 2025