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Hotel Milano

2.0 star property

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Photo gallery for Hotel Milano

Panoramic Suite, City View | Premium bedding, memory foam beds, WiFi (free), bed sheets - Hotel Milano (San Juan)
Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, WiFi (free), bed sheets - Hotel Milano (San Juan)
Hallway - Hotel Milano (San Juan)
A street with buildings, a cobblestone road, and a few pedestrians. - Hotel Milano (San Juan)
Panoramic Suite, City View | Terrace/patio - Hotel Milano (San Juan)
A short walk from Port of San Juan, Hotel Milano has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A bedroom with a bed, bedside tables, a TV mounted on the wall, and a red pillar.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, memory foam beds, WiFi (free), bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, memory foam beds, WiFi (free), bed sheets

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a large mirror, and a patterned floor.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, memory foam beds, WiFi (free), bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, WiFi (free), bed sheets

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View | Premium bedding, memory foam beds, WiFi (free), bed sheets

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, City View

Executive Suite, City View | Living area | 45-inch Smart TV with satellite channels

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

A hotel room with a bed, bedside lamps, a TV on the wall, and patterned floor tiles.

Deluxe Room, 1 King Bed, Roll-in Shower

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Suite, City View

Panoramic Suite, City View | Premium bedding, memory foam beds, WiFi (free), bed sheets

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in San Juan, Hotel Milano is in the historical district. Distrito T-Mobile and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Museo del Mar and Institute of Puerto Rican Culture are also worth visiting. Visit our San Juan travel guide
Map
307 Calle Fortaleza, San Juan, San Juan, 00901

What's nearby

  • A street with colorful umbrellas hanging overhead.
    Calle Fortaleza
    1 min walk - 0.1 miles
  • A statue, a building with arches, and a clock tower.
    Plaza de Armas
    3 min walk - 0.2 miles
  • A coastal fort with a dome structure overlooking the ocean.
    Castillo de San Cristobal
    3 min walk - 0.2 miles
  • A cruise ship docked near a coastal city with buildings and palm trees.
    Port of San Juan
    4 min walk - 0.2 miles
  • An ornate church interior with a high ceiling, golden chandeliers, and religious statues.
    Catedral Basilica Menor de San Juan Bautista
    5 min walk - 0.3 miles

Getting around

  • Domenech Station
    11 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    30 min drive

Restaurants

  • Raices Restaurant
    3 min walk
  • Cafe Mallorca
    2 min walk
  • Pirilo Pizza Rústica
    1 min walk
  • Cayo Caribe
    2 min walk
  • Mojito's Restaurant
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02-79-193983

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Milano pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Milano?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Milano?

Check-out is at 11:00 AM.

Where is Hotel Milano located?

Located in Old San Juan, this hotel is within a 5-minute walk of Calle Fortaleza and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

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Reviews

Hotel Milano Reviews

9.0

Wonderful

9.6

Cleanliness

8.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 344 out of 492 reviews
Rating 8 - Good. 82 out of 492 reviews
Rating 6 - Okay. 40 out of 492 reviews
Rating 4 - Poor. 14 out of 492 reviews
Rating 2 - Terrible. 12 out of 492 reviews

Reviews

Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well positioned in the middle of old San Juan and the staff were really helpful and kind
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The brakefast was great and the crew was wonderful and charm. The hotel and the rooms are clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was so good, best thing is no carpets! The bed it’s so comfortable. I love the stay.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new, clean and has a great location in Old San Juan. We were able to walk everywhere in the city. The staff was very accommodating and the property was very safe. Thank you for an excellent stay!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff, cleanliness, spacious rooms, very clean and close to a lot of good restaurants and stores. Highly recommended.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Kristelle Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was in a great location and the room was very comfortable. The bag was very comfortable and there were a lot of pillows. I had a great sleep! The housekeeping was done each day on my room and it was nice to come back to a fresh room.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to old San Juan, polite staff, helpful, clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and welcoming staff-allowed us to stow our bags prior to check in. Room was clean and bright-lovely view of the street through huge windows. Hotel is undergoing renovations but it did not interrupt services. Thoughtful room amenities-coffee machine is perfect. Location is great-walkable to all parts of Old San Juan and located amongst shops and restaurants. Will stay again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time close to everything, walking distance, restaurants, views and all bars. It was very clean and comfortable. The only negative part is having to park your car. A couple of blocks away.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Fidias

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and Clean room.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very very clean and the staff was very helpful. I do recommend for vacacionars to stay here everything is near you. Also they are remolding the restaurant. But there’s so many places to eat did not mater at the time.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated for cruise travellers.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the property was very clean. However they are going through a remodel so there were few amenities and check-in took a while because there had been a glitch in the system. I look forward to booking again when the remodel is completed.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is located right in the center of old San Juan! Walking distance to restaurants, coffee shops, Nightlife, and shopping! El Moro Castle is literally a few minutes away. Hotel is super clean and smells fresh. Anytime we needed fresh towels or if the room needed a refresh they were so fast and accommodated our needs. We stayed for 6 nights, and wished our stay was longer. We most definitely will be back.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, super clean, awesome staff and silent by night.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Marianne

Liked: Cleanliness, property conditions & facilities
Shops and restaurants nearby
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Old San Juan near restaurants and shops. Very clean beautiful hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in Old Town San Juan. Would highly recommend it to someone that wants to be in the middle of old town. Great location for exploring the area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service
Clean room, nice bathroom, great location in Old San Juan
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff. Great location walkable to shopping and restaurants.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was cold room was clean awesome location
Stayed 1 night in Apr 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Old San Juan. Staff was nice and the hotel is close to shopping and dining along with the cruise ports. Updates and clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

james b

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful staff. Good location. Plenty of places to eat nearby.
Stayed 1 night in Mar 2026