Hotel Milano

2.0 star property
Hotel with a 24-hour front desk, a short walk to Port of San Juan

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Photo gallery for Hotel Milano

Signature Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, memory foam beds, free WiFi
Panoramic Suite, City View | 1 bedroom, premium bedding, memory foam beds, free WiFi
Hallway
Panoramic Suite, City View | Terrace/patio
Hallway
A short walk from Port of San Juan, Hotel Milano has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Designer toiletries
Rainfall showerhead
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Roll-in Shower, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Designer toiletries
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Honeymoon Suite, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Private hot tub
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Designer toiletries
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, City View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Designer toiletries
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Designer toiletries
Rainfall showerhead
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Designer toiletries
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
307 Calle Fortaleza, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 4 min walk - 0.3 miles
  • Condado Beach - 4 min drive - 2.3 miles
  • Distrito T-Mobile - 4 min drive - 2.5 miles
  • Puerto Rico Convention Center - 5 min drive - 2.9 miles
  • Pan American Pier - 6 min drive - 3.0 miles

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Café Manolín - ‬2 min walk
  • ‪Burger King - ‬11 min drive
  • ‪McDonald's - ‬16 min drive
  • ‪El Coco De Luis - ‬6 min drive
  • ‪Olive Garden - ‬15 min drive

About this property

Hotel Milano

Hotel near Port of San Juan
Near Sheraton Casino, Hotel Milano provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • An elevator, luggage storage, and a TV in the lobby
  • A 24-hour front desk, smoke-free premises, and multilingual staff
  • A water dispenser and concierge services
Room features
All guestrooms at Hotel Milano feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and espresso makers.
More amenities include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 45-inch Smart TVs with premium channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02-79-193983

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

Is Hotel Milano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Milano?

This property doesn't offer parking.

What time is check-in at Hotel Milano?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Milano?

Check-out is at 11:00 AM.

Where is Hotel Milano located?

Located in Old San Juan, this hotel is within a 5-minute walk of Calle Fortaleza and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

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Hotel Milano Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 38 reviews
Rating 8 - Good. 5 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rissell

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very accesible hotel
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendliness of the staff and their dining recommendations.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, safe, good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Daisy

Liked: Amenities
Nice staff and clean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Staff & service, amenities, property conditions & facilities
Bed was very comfy, good shower, nice amenities and the staff was so friendly! In the heart of San Juan I would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was central to Old San Juan, and the staff was friendly. I had a really good experience there.
Stayed 1 night in Aug 2025

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. In the heart of San Juan
Stayed 1 night in Aug 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the heart of Old San Juan. You’re within minutes of shopping, restaurants and El Moro.
Stayed 1 night in Aug 2025

10/10 Excellent

SEIF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property I believe was just renovated very close to La casita a lot of walkable bars and good restaurants next door. Friendly staff 10/10
Stayed 1 night in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Parking was difficult but the area was worth the hassle.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is cute and posh! My friend and I loved it. It was Walking distance to everything during the day and to old San Juan’s night life.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful renovation and the property has an elevator. Water and ice available for guest.
Stayed 1 night in Jul 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in the perfect spot. We walked almost everywhere and had plenty to discover. There’s an insane amount of food and shopping stores nearby. The staff were very welcoming and professional! It’s also very clean and tidy.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay for the price. Staff was very helpful and kind. $5 daily parking down the road even on weekends. My wife was feeling a bit under the weather last day and they were kind enough to extend our check out an hour. Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning front desk staff was simply amazing. There was a power outage, in the entire area, on morning of my departure and the ladies could not have been any nicer or more accommodating. This hotel is clearly owned by an individual vs a chain; it was so nice receiving such care.
Stayed 1 night in Aug 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! I would come back
Stayed 3 nights in Aug 2025

8/10 Good

Jolie

Liked: Cleanliness, amenities, property conditions & facilities
A very clean hotel and a beautiful room. The only downside is that if you get the 5th floor, you have to carry your luggage up the stairs since the elevator only goes up to the 4th floor. The room itself was very nice and fully equipped
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern looking and feel inside. Its close to everything downtown including bars, restaurants and coffee shops. (Don’t expect any beautiful views out the windows though, its surrounded by other buildings)
Stayed 2 nights in Jul 2025

2/10 Terrible

Lucairy

Disliked: Staff & service, property conditions & facilities
👎
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jul 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the hotel. It was kept clean everyday. My only thing was that my room didn’t have any windows and not enough furniture. It didn’t a table to eat on and not enough chairs. Other than that, my stay was excellent
Stayed 4 nights in Aug 2025

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
Staff was friendly but def inexperienced which are just growing pains so not a big deal. The hotel just needs a bit more staffing that is a bit experienced until new staff gets comfortable. The Hotel itself is beautiful and updated. All was clean and neat. Great all around. Will def recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Jordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Aug 2025

10/10 Excellent

Sindiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern but doesn’t have much of a closet.You can hang clothes but it’s right above a Mini fridge.I usually live out of my suitcase so I didn’t mind.Comfy bed and overalls a beautiful room.I would recommend this hotel to others for its accessibility to shops, restaurants and activities
Stayed 2 nights in Aug 2025