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Hotel El Convento

4.5 star property
A historic sanctuary in Old San Juan where travelers find peaceful gardens, a refreshing pool, and the perfect base for exploring Puerto Rico's colonial heart

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Photo gallery for Hotel El Convento

Front of property - Hotel El Convento (San Juan)
Meeting facility - Hotel El Convento (San Juan)
Restaurant - Hotel El Convento (San Juan)
Hallway - Hotel El Convento (San Juan)
Garden Terrace | In-room safe, individually decorated, individually furnished, desk - Hotel El Convento (San Juan)
Hotel El Convento offers a peaceful retreat in San Juan's historic district. Relax by the pool, wander the garden, or lounge on the sunny terrace. Amenities include a hair salon, library, and dry cleaning. The Catedral Basilica Menor de San Juan Bautista is steps away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

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Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Vista

Double Vista | In-room safe, individually decorated, individually furnished, desk

Double Vista

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Queen Vista | In-room safe, individually decorated, individually furnished, desk

Queen Vista

9.4 out of 10
Exceptional
(23 reviews)
  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Old San Juan, a neighborhood in San Juan, Hotel El Convento is in a shopping district. Catedral Basilica Menor de San Juan Bautista and Castillo de San Cristobal are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Isla Verde Beach. San Juan Gate and Port of San Juan are two other places to visit that come recommended. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours. Visit our San Juan travel guide
Map
100 Cristo St, San Juan, 00901

What's nearby

  • Catedral Basilica Menor de San Juan Bautista
    Catedral Basilica Menor de San Juan Bautista
    1 min walk - 0.1 miles
  • San Juan Gate
    San Juan Gate
    3 min walk - 0.2 miles
  • San Juan Cruise Port, Puerto Rico
    Port of San Juan
    7 min walk - 0.4 miles
  • Castillo de San Cristobal
    Castillo de San Cristobal
    8 min walk - 0.5 miles
  • Castillo San Felipe del Morro
    Castillo San Felipe del Morro
    10 min walk - 0.6 miles

Getting around

  • Sacred Heart Station
    10 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    16 min drive

Restaurants

  • La Factoría
    2 min walk
  • Nono's
    1 min walk
  • Ostra Cosa
    2 min walk
  • The Coffee
    1 min walk
  • Patio del Nispero
    1 min walk

About this property

Hotel El Convento

Luxury boutique hotel near Catedral Basilica Menor de San Juan Bautista
Located close to San Juan Gate and Port of San Juan, Hotel El Convento provides a terrace, a garden, and a hair salon. Be sure to enjoy a meal at Patio del Nispero, the on-site restaurant. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and express check-out
  • An elevator, a 24-hour front desk, and smoke-free premises
  • A banquet hall, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 81 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, childcare services, and coffee/tea makers

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Does Hotel El Convento have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Convento pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel El Convento doesn't offer parking.

What time is check-in at Hotel El Convento?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel El Convento?

Check-out is at noon.

Where is Hotel El Convento located?

Located in Old San Juan, this luxury hotel is steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Port of San Juan and Castillo San Felipe del Morro are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Convento Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 712 out of 1000 reviews
Rating 8 - Good. 164 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Maya

Staff was helpful, place beautiful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Michael James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and beautiful oasis in the center of San Juan. First class experience!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel. Service a little slow in the restaurant, but food quality was great. Room was clean and very comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location across from the Cathedral. A beautiful historic hotel.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Victor Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is walking distance to everything. Very nice staff, room is very clean and the AC keeps the room cold.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay right in old town nice views of the city and bay
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the property was incredible. Amazing historical building with great views and a perfect location. Perks like the wine and cheese hour were so nice and I wish I had a longer stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only here for one night. It was a lovely stay. Friendly staff, easy check in, room with comfortable bed, clean and included a bottle of wine. Lovely courtyard. Room was quiet and cool. Wine and cheese reception was a nice touch. While my husband was resting in the room I sat outside and read and drank wine-plenty of outdoor shaded seating.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place in the middle of Old San Juan . Excellent location. The building and rooms are beautiful . Well maintained keeping the beautiful architecture and original old structures .
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Michael

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful hotel. Comfortable bed. Bathroom could have been cleaner.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Miguel

Liked: Amenities
Excellent place and location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lisbeth

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is gorgeous, excellent location with walking distant to old San Juan main attractions. Staff was excellent. Highly recommended!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, friendly, and helpful from check in to check out. The building is beautiful and the rooms are clean but the biggest standout was the exceptional staff!
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
We had a mixed experience. However, the staff went above and beyond to try to make everything right.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and attentive staff. Great room with a view of the bay. Great location in Old San Juan.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teri

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, gorgeous property, wonderful amenities, great location. Breakfast was delicious and our room was well appointed and spotless! Highly recommend the Hotel El Convento. We’ll be back!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and very nice room with a great location in old San Juan.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emily Woodrum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in this historic site. Beautiful property, great location to restaurants, shopping, and El Moro. It can be difficult to find parking if arriving later in the day, some of the parking decks nearby were full when we checked.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very professional and helpful. The hotel is strategically located.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Mayra

Liked: Cleanliness, property conditions & facilities
The room was very clean staff was very friendly enjoyed my stay and will go back again 😊
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and charming Spanish boutique hotel. Staff was so helpful and breakfast was lovely. Definitely would return! Perfect location in old San Juan.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Freddie Irizarry

Liked: Cleanliness, amenities, property conditions & facilities
Environment and location. Great Historic Hotel
Stayed 3 nights in Nov 2025