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HiBird- Apartment and Suites Hotel

4.0 star property
Travelers soak up the sun at this outdoor pool retreat near Condado Beach, where a spa tub offers the perfect place to unwind after a day of exploration

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Photo gallery for HiBird- Apartment and Suites Hotel

View from room - HiBird- Apartment and Suites Hotel (San Juan)
Two Bedroom Penthouse | Terrace/patio - HiBird- Apartment and Suites Hotel (San Juan)
Premium bedding, pillowtop beds, in-room safe, iron/ironing board - HiBird- Apartment and Suites Hotel (San Juan)
Outdoor pool - HiBird- Apartment and Suites Hotel (San Juan)
Lobby sitting area - HiBird- Apartment and Suites Hotel (San Juan)
HiBird- Apartment and Suites Hotel offers an upscale atmosphere near Condado Beach. Guests enjoy the sun-drenched outdoor pool or rejuvenate in the spa tub. The property provides free WiFi throughout, and the staff consistently earns praise for their helpful service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment West with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment West with balcony

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment East with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment East with balcony

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Penthouse

View from room

Two Bedroom Penthouse

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio Suite Plus

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio Suite Plus

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Apartment

LED TV, Netflix, Hulu, streaming services

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 4 Bedroom Apartment with balcony

LED TV, Netflix, Hulu, streaming services

4 Bedroom Apartment with balcony

  • 4 bedrooms
  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

View all photos for 3 Bedroom Apartment with balcony

View from room

3 Bedroom Apartment with balcony

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Penthouse

LED TV, Netflix, Hulu, streaming services

Three Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen Room with Private Hot Tub

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Double Queen Room with Private Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room with Private Hot Tub

King Room with Private Hot Tub | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

King Room with Private Hot Tub

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Condado, a neighborhood in San Juan, HiBird- Apartment and Suites Hotel is in the entertainment district and near the beach. Shoppers can check out Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Escambron Beach. Centro de Bellas Artes Luis A. Ferre and Museo del Mar are also worth visiting. Visit our San Juan travel guide
Map
1112 Av. Ashford, San Juan, San Juan, 00907

What's nearby

  • Parque La Ventana al Mar
    Parque La Ventana al Mar
    2 min walk - 0.2 miles
  • The Atlantic Ocean and waves on a beautiful hot, sunny and windy day. San Juan, Puerto Rico
    Atlantic Beach
    3 min walk - 0.2 miles
  • Condado Beach
    Condado Beach
    15 min walk - 0.8 miles
  • Casino del Mar at La Concha Resort
    3 min walk - 0.2 miles
  • Plaza Antonia Quinones
    7 min walk - 0.4 miles

Getting around

  • Domenech Station
    7 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    23 min drive

Restaurants

  • Pannes
    1 min walk
  • Tayzan Chinese & Japanese Cuisine
    2 min walk
  • El Refrán
    1 min walk
  • Serafina
    2 min walk
  • The Oyster Shack
    2 min walk

About this property

HiBird- Apartment and Suites Hotel

Upscale hotel near Casino del Mar at La Concha Resort
Located close to Condado Beach, HiBird- Apartment and Suites Hotel provides laundry facilities, a hot tub, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Self parking (surcharge), express check-in, and beach towels
  • A 24-hour front desk, multilingual staff, and luggage storage
  • Concierge services, a gift shop, and beach umbrellas
  • Guest reviews speak highly of the helpful staff
Room features
All 53 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • LED TVs with Netflix, Hulu, and streaming services
  • LED light bulbs, refrigerators, and cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

Frequently asked questions

Does HiBird- Apartment and Suites Hotel have a pool?

Yes, this property has an outdoor pool.

Is HiBird- Apartment and Suites Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20 per night. Limited spots are available.

What time is check-in at HiBird- Apartment and Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HiBird- Apartment and Suites Hotel?

Check-out is at 10:00 AM.

Where is HiBird- Apartment and Suites Hotel located?

Located in Condado, this hotel is within a 5-minute walk of Parque La Ventana al Mar and Casino del Mar at La Concha Resort. Condado Beach and Pan American Pier are also within 2 mi (3 km).

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Reviews

HiBird- Apartment and Suites Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 318 out of 442 reviews
Rating 8 - Good. 73 out of 442 reviews
Rating 6 - Okay. 33 out of 442 reviews
Rating 4 - Poor. 8 out of 442 reviews
Rating 2 - Terrible. 10 out of 442 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to shops and restaurants
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean room, and perfect location.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean room, excellent location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful and professional. Cleaning team were friendly and did a great job
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Scarlett

Liked: Cleanliness, amenities, property conditions & facilities
Great room and facilities. The staff were all really friendly and the hotel itself is in a lovely location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Walking distance to beach, shops, and numerous dining options. Would definitely recommend!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sammar

Liked: Cleanliness, amenities, property conditions & facilities
Very cute place! Amazing private outdoor space.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the stay was amazing except the tight parking. Staff were friendly and the rooms were great! Will definitely stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel was clean and modern and great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing stay. Private hot tub in king suite was unexpected but very enjoyable. Staff was friendly and attentive.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Place was super clean staff was fantastic.Although for a vacation destination, a ten a m checkout is a little ridiculous.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff was awesome.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anja

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment hotel, very friendly and helpful staff, close to the beach with sun beds and umbrellas provided by the hotel beach club, nice and calm pool area, and vibrant neighborhood with restaurants and bars.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jessica Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chun

Liked: Cleanliness, amenities, property conditions & facilities
Great staff who are friendly. Great location.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
We had a suite on the lower level of the rear building. The property was clean and the staff was professional and engaging. We enjoyed the lower pool, which was lovely and never made it up to the third floor pool. We also enjoyed the hot tub on our patio! The neighborhood felt safe and there were some great dining options within an easily walkable distance.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Great location. Friendly staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned, it smelled amazing, the staff was so nice and welcoming. The bed was so comfortable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy and staff was friendly and welcoming. Room was modern and clean. Pool area was great. The location is in the heart of everything. Would love to stay here again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. I would recommend this hotel great location, and great staff. Also very clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful fantastic! Friendly staff, nice rooftop pool!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. The staff was outstanding. Hector and Raphael were outstanding.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - wish the bubbles in the hot tub worked but temp was good. Would stay again.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Excellent location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful! The hotel was clearly busy but they did a nice job of attending to us. We appreciated the location as you can walk to many things. We also liked having lots of food options nearby.
Stayed 4 nights in Jan 2026