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HiBird- Apartment and Suites Hotel

4.0 star property
Hotel with a 24-hour front desk, steps from Casino del Mar at La Concha Resort

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Photo gallery for HiBird- Apartment and Suites Hotel

Three Bedroom Penthouse | Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Studio Suite | Private kitchen | Fridge, coffee/tea maker
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Outdoor pool
Two Bedroom Penthouse | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 3 Bedroom Apartment with balcony

View from room

3 Bedroom Apartment with balcony

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
LED TV
3 bedrooms
Pillowtop bed
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Studio Suite

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LED TV
Premium bedding
Sofa bed - double
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Penthouse

View from room

Two Bedroom Penthouse

Highlights

Balcony or patio
Private rooftop hot tub
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
LED TV
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Hair dryer
Champagne service
Coffee/tea maker
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Terrace

Highlights

Patio
Private rooftop hot tub
Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 4 Bedroom Apartment with balcony

LED TV, Netflix, Hulu, streaming services

4 Bedroom Apartment with balcony

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
LED TV
4 bedrooms
Pillowtop bed
  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Hair dryer
Champagne service
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Plus

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio Suite Plus

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LED TV
Premium bedding
Sofa bed - double
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds, Terrace

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds, Terrace

Highlights

Patio
Private rooftop hot tub
Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Penthouse

LED TV, Netflix, Hulu, streaming services

Three Bedroom Penthouse

Highlights

Balcony or patio
Private rooftop hot tub
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
LED TV
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Apartment

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 Bedroom Apartment

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
LED TV
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment West with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment West with balcony

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
LED TV
2 bedrooms
Pillowtop bed
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment East with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment East with balcony

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
LED TV
2 bedrooms
Pillowtop bed
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About the neighborhood

Map
1112 Av. Ashford, San Juan, San Juan, 00907

What's nearby

  • Casino del Mar at La Concha Resort - 3 min walk - 0.2 miles
  • Condado Beach - 13 min walk - 0.7 miles
  • Distrito T-Mobile - 4 min drive - 2.2 miles
  • Pan American Pier - 4 min drive - 2.2 miles
  • Puerto Rico Convention Center - 5 min drive - 2.4 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Pannes - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬2 min walk
  • ‪La Vergüenza Condado - ‬3 min walk
  • ‪Christianson - ‬1 min walk
  • ‪El Corner - ‬2 min walk

About this property

HiBird- Apartment and Suites Hotel

Upscale hotel near Casino del Mar at La Concha Resort
Located close to Condado Beach, HiBird- Apartment and Suites Hotel provides laundry facilities, a hot tub, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Self parking (surcharge), express check-in, and beach towels
  • A 24-hour front desk, multilingual staff, and luggage storage
  • Concierge services, a gift shop, and beach umbrellas
  • Guest reviews speak highly of the helpful staff
Room features
All 53 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • LED TVs with Netflix, Hulu, and streaming services
  • LED light bulbs, refrigerators, and cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

Frequently asked questions

Does HiBird- Apartment and Suites Hotel have a pool?

Yes, this property has an outdoor pool.

Is HiBird- Apartment and Suites Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at HiBird- Apartment and Suites Hotel?

Self parking is available for USD 20 per night. Limited spots are available.

What time is check-in at HiBird- Apartment and Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HiBird- Apartment and Suites Hotel?

Check-out is at 10:00 AM.

Where is HiBird- Apartment and Suites Hotel located?

Located in Condado, this hotel is within a 5-minute walk of Parque La Ventana al Mar and Casino del Mar at La Concha Resort. Condado Beach and Pan American Pier are also within 2 mi (3 km).

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HiBird- Apartment and Suites Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 183 reviews
Rating 8 - Good. 30 out of 183 reviews
Rating 6 - Okay. 15 out of 183 reviews
Rating 4 - Poor. 5 out of 183 reviews
Rating 2 - Terrible. 7 out of 183 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so cute and chic, great service would definitly stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continues to be the stay of choice whenever in Condado . Thank you ☺️
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis M

Liked: Staff & service, amenities, property conditions & facilities
Very pleased
Stayed 2 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to settle down in Condado for a fun and super accessible trip! Everything you need is either in the lobby or in the countless shops right next door.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi-Bird is a must stay! The staff, location, amenities exceeded our expectations. Hi-Bird took great care of us and had everything to offer and beyond. We will definitely come back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Dimarah

Liked: Cleanliness, staff & service, property conditions & facilities
ABSOLUTELY LOVED MY STAY!! WILL BE COMIMG BACK
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but great place to stay, 2 minute walk to the beach
Stayed 3 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the beach and restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Isabelle

Liked: Staff & service, amenities, property conditions & facilities
Upon arrival around 10 pm as i walk into the door i was greeted by the staff by my first name. Wow personal touch . Pool on the roof so cool . Restaurant food excellent and staff at Restaurant really nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Elsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very afforable and cute. Very minimalistic. Walls are a little thin so you can hear ppl in the hallway if theyre loud
Stayed 3 nights in Apr 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time visiting. Love it here
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
It's incredible how a good recommendation can elevate a trip. Joshua's local tips made our stay unforgettable. With free beach chairs waiting for us, our relaxation dreams came true. The hotel might not have matched the pictures, but our room still felt like home. From check-in to exploring the island, every moment was filled with joy. We're already planning our return trip - this place has captured our hearts.
Stayed 2 nights in Mar 2025

10/10 Excellent

christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff clean & spacious rooms wonderful location
Stayed 4 nights in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern structure and convenient location
Stayed 3 nights in Jan 2025

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10+
Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - perfect trip.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. I learned that rooms are not serviced daily, but that was ok with us. It was easy for us to ask for clean towels whenever we needed extra towels. Parking is tight so I recommend not renting a large car.
Stayed 4 nights in Mar 2025

8/10 Good

JOI

Liked: Cleanliness, staff & service
Property was nice and so was the staff. Pool was under maintenance though
Stayed 3 nights in Feb 2025

8/10 Good

Cherise

Liked: Staff & service
Hibird Restaurant has the best food and healthy options, only downside they do not open on a Sunday. Hector was an amazing host, gave many recommendations of places to eat and fun things to do and where I could purchase something I may have needed. He was professional, courteous and helpful. Overall the staff were courteous and helpful. Rooms a bit
Stayed 3 nights in Apr 2025

10/10 Excellent

Marshalina

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms and well kept

10/10 Excellent

Brenda S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front end employee's are awesome polite and helpful I will return to see the finish product of the hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay for a short trip to San Juan. I’ll be staying here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ardena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, penthouse had a private hot tub 😍 with a beautiful view of the water. The view of the water. Absolutely picturesque!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, great location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best value hotel ever. Top class.

HiBird was one of the best value hotels we have stayed in. Location was great, staff were duper nice and room was spacious with loads of extras. Really loved it.
Stayed 2 nights in Dec 2024