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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property
Family-friendly hotel with a casino and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Porch
Lobby
Casino
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout drapes/curtains
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
500 Alhambra En Granada Boulevard, Caguas, 00726

What's nearby

  • Jardin Botanico y Cultural de Caguas - 6 min drive - 4.6 miles
  • Condado Beach - 28 min drive - 24.6 miles
  • Pan American Pier - 28 min drive - 24.0 miles
  • Port of San Juan - 30 min drive - 25.7 miles
  • El Yunque National Forest - 32 min drive - 20.3 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪El Rancho De Los Trovadores - ‬5 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Lechonera La Hacienda - ‬6 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Restaurante Raices - ‬4 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Family-friendly hotel near Jardin Botanico y Cultural de Caguas
You can look forward to an adjacent golf course, a casino, and a poolside bar at Four Points by Sheraton Caguas Real Hotel & Casino. Hit the jackpot at this hotel with amenities such as 433 slot machines and 10 casino gaming tables. The on-site restaurant, Flor de Caña Eatery Eatery & Bar, offers breakfast, lunch, dinner, and pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a TV in the lobby, and free newspapers
  • A computer station, ATM/banking services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 125 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch HDTVs with premium channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 12.84 to 21.40 for adults and USD 10.70 to 16.05 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor de Caña Eatery Eatery & Bar

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square feet of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 18.87 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.84 to 21.40 for adults, and USD 10.70 to 16.05 for children
  • Self parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
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Four Points Sheraton Caguas Real
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Four Points by Sheraton Caguas Real Hotel & Casino Caguas
Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Frequently asked questions

Does Four Points by Sheraton Caguas Real Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Four Points by Sheraton Caguas Real Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Caguas Real Hotel & Casino?

Self parking is available for USD 13.38 per day.

What time is check-in at Four Points by Sheraton Caguas Real Hotel & Casino?

Check-in start time: 3 PM; Check-in end time: noon. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at Four Points by Sheraton Caguas Real Hotel & Casino?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Where is Four Points by Sheraton Caguas Real Hotel & Casino located?

This family-friendly Caguas hotel is located in the mountains, 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas, and within 25 mi (40 km) of El Yunque National Forest and Pan American Pier. Condado Beach and Port of San Juan are also within 25 mi (40 km).

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Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Irma Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Have been staying here every time visiting the island and great service all the time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yvannie

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to spot in Puerto Rico for hotel accommodations in this particular area. The hotel staff is always fantastic and the rooms are clean,
Stayed 2 nights in May 2025

10/10 Excellent

Glaucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, quiet, beautiful views around
Stayed 2 nights in Jan 2025

10/10 Excellent

Cartabius Jerrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great Hotel I'll come back again!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and accessible. Casino is big, plenty of machines and tables. Pool would be nice if it was accessible earlier than 9 am. Gym small but doable for a couple of days.
Stayed 3 nights in Jun 2025

10/10 Excellent

JAIME GONZALEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everthing
Stayed 2 nights in Apr 2025

6/10 Okay

Maybelline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was Charged $13.38 for parking when I check-in at 7pm and lefted at 11:40 am , I consider a lot. After reserving room and processing payment My final bill that was email to me to pay on the property was $46.92 and they charged me $50.00
Stayed 1 night in May 2025

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Like the property and walkable to the pool and casino.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luz-Selenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road towards the hotel not well kept ... in bad weather ot floods and not well lit at night.
Stayed 1 night in May 2025

6/10 Okay

Robert

After visiting the Grand Jewel & Moon Palace, this was a big step down.
Stayed 2 nights in Feb 2025

10/10 Excellent

wesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone was absolutely pleasant. Check in was extremely easy.
Stayed 3 nights in Dec 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good seevice
Stayed 1 night in Mar 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Nice hotel. I stayed for a business trip and would choose this hotel on my next business trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, peaceful, nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice a comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Close to everything!
Stayed 3 nights in Jun 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the the entire stay was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean place
Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in front desk
Stayed 2 nights in Aug 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Great service and they always make me feel like at home.
Stayed 1 night in Aug 2024