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Fortaleza Suites

3.5 star property
Escape to a cozy retreat where convenience meets comfort. Savor your morning coffee or tea before exploring nearby shops.

Choose dates to view prices

Photo gallery for Fortaleza Suites

Presidential Suite | Balcony - Fortaleza Suites (San Juan)
Presidential Suite | Living room | TV - Fortaleza Suites (San Juan)
Suite (Fortaleza) | Individually decorated, individually furnished, desk, free WiFi - Fortaleza Suites (San Juan)
Suite (Fortaleza) | Living room | TV - Fortaleza Suites (San Juan)
Lobby - Fortaleza Suites (San Juan)
Fortaleza Suites, located near the Port of San Juan, offers a welcoming space with laundry facilities and in-room WiFi. Enjoy express check-out, luggage storage, 24-hour front desk service and coffee/tea in the lobby while appreciating its proximity to shopping - all aspects that previous guests have praised.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Shared fridge, microwave

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Fortaleza)

Suite (Fortaleza) | Private kitchen | Shared fridge, microwave

Suite (Fortaleza)

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Futon and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Suite (San Sebastian)

Suite (San Sebastian) | Individually decorated, individually furnished, desk, free WiFi

Suite (San Sebastian)

9.6 out of 10
Exceptional
(13 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Futon and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Suite (San Cristobal)

Suite (San Cristobal) | Private kitchen | Shared fridge, microwave

Suite (San Cristobal)

9.4 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Sofa Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Room (Princesa)

Room (Princesa) | Individually decorated, individually furnished, desk, free WiFi

Room (Princesa)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (San Jose)

Room (San Jose) | Individually decorated, individually furnished, desk, free WiFi

Room (San Jose)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (San Justo)

Room (San Justo) | Individually decorated, individually furnished, desk, free WiFi

Room (San Justo)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Sol)

Room (Sol) | Individually decorated, individually furnished, desk, free WiFi

Room (Sol)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Luna)

Room (Luna) | Individually decorated, individually furnished, desk, free WiFi

Room (Luna)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (San Felipe)

Room (San Felipe) | Individually decorated, individually furnished, desk, free WiFi

Room (San Felipe)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (Plaza de Armas)

Room (Plaza de Armas) | Individually decorated, individually furnished, desk, free WiFi

Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Plaza Colon)

Room (Plaza Colon) | Individually decorated, individually furnished, desk, free WiFi

Room (Plaza Colon)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (Norzagaray)

Room (Norzagaray) | Individually decorated, individually furnished, desk, free WiFi

Room (Norzagaray)

8.0 out of 10
Very good
(11 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located near the beach, Fortaleza Suites is in Old San Juan, a walkable area in San Juan with great shopping. Shoppers can check out Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Escambron Beach. Museo del Mar and Institute of Puerto Rican Culture are also worth visiting. Guests love the guest house's location for the sightseeing. Visit our San Juan travel guide
View more Guest Houses in San Juan
Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901

What's nearby

  • Calle Fortaleza
    Calle Fortaleza
    1 min walk - 0.0 miles
  • San Juan Cruise Port, Puerto Rico
    Port of San Juan
    2 min walk - 0.2 miles
  • Plaza de Armas
    Plaza de Armas
    4 min walk - 0.3 miles
  • Castillo de San Cristobal
    Castillo de San Cristobal
    4 min walk - 0.3 miles
  • San Juan Gate
    San Juan Gate
    9 min walk - 0.5 miles

Getting around

  • Sacred Heart Station
    8 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    15 min drive

Restaurants

  • Raices Restaurant
    3 min walk
  • Pirilo Pizza Rústica
    1 min walk
  • Starbucks
    2 min walk
  • BrickHaus
    2 min walk
  • Galeria Paseo Portuario
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 887900

We should mention

This property does not have elevators

Frequently asked questions

Is Fortaleza Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Fortaleza Suites doesn't offer parking.

What time is check-in at Fortaleza Suites?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Fortaleza Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Fortaleza Suites located?

Located in Old San Juan, this guesthouse is within a 10-minute walk of Museo del Mar and Port of San Juan. Condado Beach and Distrito T-Mobile are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fortaleza Suites Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 829 out of 1328 reviews
Rating 8 - Good. 296 out of 1328 reviews
Rating 6 - Okay. 115 out of 1328 reviews
Rating 4 - Poor. 38 out of 1328 reviews
Rating 2 - Terrible. 50 out of 1328 reviews

Reviews

Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Beautiful & good location.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jadyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very kind, hotel was beautiful & right in old san juan so perfect! had a shared kitchen/amenity area that was very clean and perfect for grabbing water & enjoying the pretty sights of the interior of the hotel!! made our last night there even more memorable, i recommend!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Mick

Liked: Staff & service
Fairly basic, but relatively clean. Location is superb and was reasonably priced
Stayed 2 nights in May 2026
Verified

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Minimal amenities but great location overall- clean and air conditioning worked great.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome. The hotel room was spotless. The staff very friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay centrally located. Very friendly staff. Enjoyed our room.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and great air conditioning. The bed was premium with nice soft sheets. Very large bedrooms and closets.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a colorful, lovely and authentic place. Its in Old San Juan and a fun, safe location. Lots of restaurants and little stores nearby. Our room was spacious. We had a large suite, clean, super cute, and everything was working (hot water, air conditioning, etc.) Staff was friendly and helpful. Stayed for one night before a cruise and one night after. No elevator for those with walking issues, but was fine for us. Close to cruise port..a short taxi drive away. Will return!
Stayed 1 night in May 2026
Verified

6/10 Okay

Luz Nelly

Liked: Staff & service, amenities
Disliked: Cleanliness
Clean room
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac kept room cool... staff friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was simply incredible. From the moment we arrived, we knew we had picked something special. The location in Old San Juan is perfect, right in the middle of everything and within walking distance to shops, restaurants, and historical sites, which made exploring the area so easy. [airbnb.com] We stayed in the Presidential Suite and it far exceeded our expectations. The space was huge, very clean, and had a really cool blend of historic charm with modern comfort. It felt unique and memorable, not like a typical hotel stay. The staff was friendly and helpful, and everything about the experience felt easy and comfortable. Overall, this was one of our favorite places we stayed. If you want something with character in a perfect Old San Juan location, this is it.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Alexandre

This place was ok for a short stay. Great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phylicia

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was Accommodating and super friendly 💙
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Militza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen, air conditioner, coffee, clean, hot water, all great. Excellent service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pamela J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful building and fabulous staff. We’ll stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Libby

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful amenities, friendly and helpful staff, great location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and in the perfect spot! Nice staff as well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for experiencing Old San Juan. The building is historic and the woodwork is beautiful. The beds are very firm. Overall a lovely and quaint little stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants close by. Very cute hotel, with everything you’ll need for a comfortable stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ashwini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Stars for the location! Right in middle of old city!! If the room had a window that would have made the stay more pleasant. Staff was great!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Florent T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, large space. Two paint points for us though : the street can be noisy at night - and toilet plumbing are not optimal
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Teofila

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, we had enough amenities and the staff was wonderful
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was great, and the hotel is in a great location. I arrived at 4:30 PM, went out to buy some stuff, and then went to eat. When I came back around 9 PM, there was no power, and I had to pay more money for another hotel. I only used the room for an hour. There is no refund if the power goes out, even if you didn’t use the room. Hotels should be prepared for power outages with a generator or backup power system.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mariel

Liked: Cleanliness, property conditions & facilities
Clean and very professional staff
Stayed 2 nights in Feb 2026