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Ficus Hotel

3.0 star property
Attentive staff make exploring Puerto Rico's vibrant culture effortless from this convenient base near major San Juan attractions

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Photo gallery for Ficus Hotel

Desk, bed sheets - Ficus Hotel (San Juan)
A hotel reception desk with a brick accent wall, a vase with plants, and a check-in/out sign. - Ficus Hotel (San Juan)
A shower with a handheld showerhead and a wall-mounted faucet. - Ficus Hotel (San Juan)
A hotel lobby with a patterned carpet, a television displaying a colorful scene, and a seating area with yellow chairs. - Ficus Hotel (San Juan)
A hotel entrance with a covered waiting area, a fire department sign, and a handicap parking sign. - Ficus Hotel (San Juan)
Ficus Hotel offers a practical location near Plaza las Americas and Jose Miguel Agrelot Coliseum. Travelers appreciate the free WiFi in public areas, convenient luggage storage, round-the-clock assistance from the 24-hour front desk, and an on-site ATM for easy access to cash.

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a wooden headboard, a bed with white bedding, a nightstand with a lamp, a framed picture on the wall, and a bedside table with a clock and a sign.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

Desk, bed sheets

Standard Double Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

Desk, bed sheets

Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, City View

Family Room, Multiple Beds, Non Smoking, City View | Desk, bed sheets

Family Room, Multiple Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Puerto Nuevo, a neighborhood in San Juan, is home to Ficus Hotel. Travelers who have shopping on the agenda can visit Plaza las Americas and Distrito T-Mobile, while those looking for another kind of activity may want to check out Port of San Juan. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Visit our San Juan travel guide
Map
Paseo Dr Jose Celso Barbosa, San Juan, San Juan, 00921

What's nearby

  • A fountain in a park with palm trees and a grassy area.
    Jardin Botanico
    3 min drive - 1.5 miles
  • A beach with clear turquoise water, a sandy shore, and a city skyline with tall buildings including a Marriott hotel.
    Condado Beach
    10 min drive - 6.4 miles
  • A cruise ship docked near a coastal city with buildings and palm trees.
    Port of San Juan
    11 min drive - 7.7 miles
  • San Juan VA Medical Center
    18 min walk - 1.0 mile
  • Luis Munoz Marin Park
    2 min drive - 1.0 mile

Getting around

  • Medical Center Station
    10 min walk
  • Luis Munoz Marin Intl. Airport (SJU)
    15 min drive

Restaurants

  • McDonald's
    4 min drive
  • La Neurona
    9 min walk
  • Cuatacho’s
    12 min walk
  • Hong Win
    8 min walk
  • Otto’s Bbq
    20 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 25 per night)
  • Self parking on site (USD 25 per night)
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25.00 per night
  • Nearby parking fee: USD 25.00 per night(10 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Parking height restrictions apply

Frequently asked questions

Is Ficus Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25.00 per night.

What time is check-in at Ficus Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ficus Hotel?

Check-out is at noon.

Where is Ficus Hotel located?

Located in Puerto Nuevo, this hotel is 1.9 mi (3 km) from University of Puerto Rico and 2.5 mi (4 km) from Plaza las Americas. Jose Miguel Agrelot Coliseum and Distrito T-Mobile are also within 6 mi (10 km). Medical Center Station is 10 minutes by foot and San Francisco Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ficus Hotel Reviews

7.6

Good

8.0

Cleanliness

7.0

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 225 out of 532 reviews
Rating 8 - Good. 124 out of 532 reviews
Rating 6 - Okay. 81 out of 532 reviews
Rating 4 - Poor. 43 out of 532 reviews
Rating 2 - Terrible. 59 out of 532 reviews

Reviews

Verified review

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Eldra

Liked: Cleanliness, staff & service, amenities
I liked the price, the service , the location near everything... the general appearance and decoration is great, comfirtable beds... The bathroom floors need great attention, the lightning inside the room was poor
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good place to stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Leticia

Liked: Cleanliness, staff & service
Disliked: Amenities
Is a good hotel for people in the island that have relatives having sur
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Nikito

Liked: Staff & service, amenities
Just the water was an issue! But it's a good hotel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Marangely

If the purpose is staying around the hospitals, the location is good.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Glorivette

Liked: Cleanliness, amenities, property conditions & facilities
It is always a great option for me for one night stay. It is clean, the bed is super comfortable, and the staff is very nice.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Torres

Liked: Cleanliness, staff & service, property conditions & facilities
I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the location and dated appearance may not be for everyone, the cleanliness and excellent customer service helped make it a decent experience.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and worked great for a small family stay. Our room was next to the break room for hotel staff, so noise from them woke my wife a couple of times during the night. That would be my only complaint.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leamsi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good. I’m amazed by how fast was the check-in process. I would stay here again for sure!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

GERMAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mercedes M

Liked: Cleanliness
Beds were comfy nice reception, good for overnight when you have an early or late flight.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise. Great spot for resting. Very clean! And staff hospitality is awesome.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! I needed to stay 1 night before boarding a cruise. All the other hotels were very expensive. All the reviews for this hotel were good so I booked it and I'm glad I did. It is inside a hospital but you would never know it. It's a 15 minute taxi ride from the airport. I was traveling solo and a bit nervous but the entrance had a security gate due to the hospital. I arrived at midnight and the area was well lit, the hospital reception was right inside the entrance. You take the elevator to the 4th floor to check in. The room was nice, comfortable, quiet and safe. It is a 20 minute drive to the port but I would definitely stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elina

Liked: Cleanliness, staff & service
The room was spotless and the staff great! We only stayed for a few hours one night because our flight was canceled. The only thing missing in my opinion is a small fridge. I often travel with food and there was nowhere to keep my perishables cold.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

bridget washington

Liked: Cleanliness, property conditions & facilities
The room was really clean. The hotel is inside of a hospital which was a little weird at first. But the staff was great and everything was just fine. Wifi was hit or miss. Only a couple of miles from basically everything. No more than a $10 Uber ride.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jenniffer

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent for people who has family in hospital and live far away. Excellent front desk services, locations and facilities
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great and relaxing bed
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very professional staff ❤️🙏
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if you require facilities with accessibility. The staff was very attentive and with all our special needs.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
The room was clean and presentable, the rest room have a small problem with the chawer and the toilet.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Greg

Liked: Staff & service
The staff and service was very good. Location was not the greatest kind of hidden out of the way and attached to the hospital was a little interesting
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

susie

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was excellent! We needed more bath towels and the staff got it for us right away. The only issue we had was that in the early morning hours, there was loud banging on the exterior door 3 or 4 times within 20 minute period! So weird?
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and good, just the a/c was too cold and I could not get the thermostat to work as expected. I did not mind the hospital entrance, staff is very helpful and plenty of close by restaurants. No parking in building but there is a cheap parking in the adjacent garage connected by a small passageway.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, I felt protected all the time. Friendly staff. 10/10✨
Stayed 6 nights in Feb 2025