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Fairmont El San Juan Villa Experience

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

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Photo gallery for Fairmont El San Juan Villa Experience

4 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
Villa, 2 Queen Beds, Balcony, Poolside | Premium bedding, in-room safe, desk, laptop workspace
Lobby
4 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
Balcony view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 King Bed, Balcony, Poolside

Villa, 1 King Bed, Balcony, Poolside | Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 King Bed, Balcony, Poolside

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Beachside (Garden View)

Villa, 1 King Bed, Terrace, Beachside (Garden View) | Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 King Bed, Terrace, Beachside (Garden View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Terrace (Banyan)

Bungalow, 1 King Bed, Terrace (Banyan) | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 1 King Bed, Terrace (Banyan)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside | Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Queen Beds, Balcony, Poolside

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Villa, 2 Queen Beds, Terrace, Beachside (Garden View) | Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont El San Juan Hotel

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 1,758 reviews
Fairmont El San Juan Hotel

About the neighborhood

Map
6063 Isla Verde Avenue, Carolina, 979

What's nearby

  • Isla Verde Beach - 1 min walk - 0.1 miles
  • Carolina Beach - 10 min walk - 0.5 miles
  • The Mall of San Juan - 5 min drive - 3.2 miles
  • Jose Miguel Agrelot Coliseum - 8 min drive - 4.1 miles
  • Plaza las Americas - 9 min drive - 5.9 miles

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 Market Place - ‬4 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Fairmont El San Juan Villa Experience

Luxury hotel near Isla Verde Beach
Located close to The Mall of San Juan and Jose Miguel Agrelot Coliseum, Fairmont El San Juan Villa Experience provides a casino, a beach bar, and a poolside bar. With a white sand beach, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a massage, a body scrub, and a facial at Well & Being, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and farm to table cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include basketball. In addition to a terrace and an art gallery on site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 4 outdoor pools with sun loungers
  • Full breakfast (surcharge), tennis courts, and valet parking (surcharge)
  • A free beach club on site, an elevator, and ATM/banking services
  • Luggage storage, a 24-hour front desk, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 83 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

Languages

English, French, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered self parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Banyan Tree Grill
  • Caña by Juliana Gonzalez
  • El San Juan Beach Club
  • Il Sole Pizzeria
  • Wine Bar

Things to do

  • 14 gaming tables
  • 298 slot machines
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Casino (15,000 square feet of space)
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Shopping mall
  • Tennis
  • Water sports equipment
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Highchair
  • In-room crib
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Built in 1958
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 21 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
  • Uncovered self parking fee: USD 25 per day
  • Uncovered valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Frequently asked questions

Does Fairmont El San Juan Villa Experience have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM–9:00 PM.

Is Fairmont El San Juan Villa Experience pet-friendly?

Yes, Fairmont El San Juan Villa Experience allows dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Fairmont El San Juan Villa Experience?

Self parking is available for USD 25 per day. Valet parking is available for USD 35 per day.

What time is check-in at Fairmont El San Juan Villa Experience?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Fairmont El San Juan Villa Experience?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont El San Juan Villa Experience located?

Located in Isla Verde, this beachfront hotel is in the city center,steps from Isla Verde Beach, and within 6 mi (10 km) of The Mall of San Juan and Jose Miguel Agrelot Coliseum. Plaza las Americas and Port of San Juan are also within 6 mi (10 km).

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Fairmont El San Juan Villa Experience Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 116 reviews
Rating 8 - Good. 16 out of 116 reviews
Rating 6 - Okay. 10 out of 116 reviews
Rating 4 - Poor. 10 out of 116 reviews
Rating 2 - Terrible. 21 out of 116 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful resort and excellent staff.
Stayed 4 nights in Feb 2025

2/10 Terrible

Wei

Disliked: Cleanliness, staff & service
The front desk is the worst ever
Stayed 2 nights in Mar 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities
We paid over $800 to get a room in one of their external room buildings that was so dirty and could hear everything in the room next to us. Bottles and food sitting in wall ways. Upon arrival, the bell men just watched us as we dragged our bag in ourselves and found the front desk. The hotel is in a compound , which would be nice if you are strictly staying there and not wanting to venture out on foot.
Stayed 1 night in Jan 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and loved the easy access to the beach and the villas was great!
Stayed 3 nights in Aug 2024

8/10 Good

Jeff

Would be an overall excellent rating if it wasn’t for a very mishandled situation at check in. I wish there were separate ratings for the areas of staff; front desk/reception was very poor, all other staff were excellent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property had a bit of everything. I enjoyed the breakfast included option. The beach and pool were great and the staff was so friendly and willing to accommodate and make us comfortable.
Stayed 3 nights in Oct 2024

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately we had to wait over an hour and a half after check in for our room to be ready (this was on a Thursday) which was very disappointing Overall stay was good
Stayed 1 night in Dec 2024

10/10 Excellent

IVY

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pools and very nice and helpful staff! Loved our stay!
Stayed 4 nights in Mar 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely beautiful, be sure to take the time to enjoy the history of it and enjoy all of the amenities. The service here was amazing. We were so thankful to receive a room upgrade to an ocean view. The room was incredible. We enjoyed taking advantage of a class at the fitness center. All of the outdoor areas were stunning,many dining options and many close by as well. We never had trouble finding a chair at the pool, an attendant brings you a chair towel and a beach towel. The poolside service with a pitcher of Sangria is a must! There’s a lot happening here for entertainment. We had a great time and cannot wait to come back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in and check-out experience was very efficient. The location of our room in a building behind the gym provided the tinyest glimpse of a pool -- so it was underwhelming for a "pool villa.". However, it ended up to be convenient, and the room itself was nice. The poolside staff were extraordinary in both their lounge chair set-up for us and an iced coffee that wasn't really on the menu. Breakfast staff was wonderful as well. It was a great experience, and we will be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Stayed 5 nights in Aug 2024

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property I have ever stayed at
Stayed 1 night in Nov 2024

4/10 Poor

Brianna

Disliked: Property conditions & facilities

Disappointed

My was very disappointed in this hotel. Paid over a grand for one night to have a terrible room, terrible service, and things were dirty. No late check out when you pay this much either, bellhop made me take my own luggage to the car because they were busy. Overall just never staying here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!!
Stayed 2 nights in May 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good and the evening entertainment was also pleasurable.
Stayed 3 nights in May 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Beach front getaway

Check in was rather slow where we thought about leaving however we stayed because we really do prefer this hotel to others. The pool is amazing, swim up bar is great, room was beautiful and very romantic. Access to the beach is incredible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lelanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wat clean and comfortable and room service was super fast
Stayed 1 night in Jul 2022

10/10 Excellent

Gabriel Rubero

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Jun 2023

10/10 Excellent

Devorah

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Liked: Staff & service, amenities, property conditions & facilities
We were lucky to have been upgrades to a very nice (huge) villa, at no extra charge. Rooms were clean for the most part. Location on the beach was AMAZING!!! And they had huge lawn chairs and umbrellas available right on the water. Perfect beach front to enjoy the ocean! Food and drinks are very spendy. But there are good, fair priced meal options within walking distance. Beautiful resort overall!
Stayed 3 nights in Jul 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything a dream resort could want. Great pool area, fantastic beach & excellent wait staff in the pool area. Meat Market steak house served one of the best steaks I have ever eaten. Might be out of some people’s budget, but if you can afford it, it’s worth it. Added bonus, 5 minutes from the airport.
Stayed 4 nights in Jan 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at the villas in the El San Juan Hotel

Had an amazing time at the El San Juan hotel. We were upgraded to a bigger villa free of charge. Definitely will book again in the future.
Stayed 6 nights in Aug 2023

6/10 Okay

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not really match the Fairmont brand, it needs a few improvements. I also did not like the fact that they sell day passes to people who do not stay in the hotel. The club in the lobby that allowed tons of 21 years old in - did not like that at all
Stayed 5 nights in Oct 2024

6/10 Okay

Soraya

Liked: Cleanliness, staff & service, amenities
We booked 2 rooms and were extremely excited until we arrived. Not only was the check in process painfully slow, they stated they had an issue with one of the rooms we reserved and placed us in another room the first night; we had to switch over on day two. The second room had substantial water damage that hadn’t been repaired. Breakfast was great! Probably one of the best things of our stay and everything was close by.
Stayed 3 nights in Jul 2024