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DoubleTree by Hilton San Juan

4.0 star property
Aromatherapy treatments await at this welcoming hotel just steps from Condado Beach, where guests can unwind poolside or explore the sandy shores with family

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Photo gallery for DoubleTree by Hilton San Juan

Exterior - DoubleTree by Hilton San Juan (San Juan)
Table tennis - DoubleTree by Hilton San Juan (San Juan)
Reception - DoubleTree by Hilton San Juan (San Juan)
Lobby - DoubleTree by Hilton San Juan (San Juan)
Terrace/patio - DoubleTree by Hilton San Juan (San Juan)
Relax by the pool or explore Condado Beach near DoubleTree by Hilton San Juan. This family-friendly hotel offers a garden, 3 restaurants serving international cuisine, and an onsite spa for rejuvenating treatments like aromatherapy and manicures/pedicures. With free in-room WiFi, helpful staff, coffee shops/cafes nearby beaches are within reach.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, Multiple Beds, Balcony

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room - Non-Smoking

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for King Room With Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room With Garden View

  • Sleeps 2
  • Free WiFi

View all photos for King Room With Balcony And Pool View

Premium bedding, in-room safe, blackout drapes, soundproofing

King Room With Balcony And Pool View

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Bed Balcony

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(81 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(77 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located near the beach, DoubleTree by Hilton San Juan is in Santurce neighborhood and is connected to a shopping center. Calle Loiza and Distrito T-Mobile are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Isla Verde Beach. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Visit our San Juan travel guide
View more Resorts in San Juan
Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Museo de Arte de Puerto Rico
    Museo de Arte de Puerto Rico
    3 min walk - 0.2 miles
  • Plaza del Mercado
    Plaza del Mercado
    9 min walk - 0.5 miles
  • Calle Loiza
    1 min walk - 0.0 miles
  • Centro de Bellas Artes Luis A. Ferre
    11 min walk - 0.6 miles
  • Casino del Mar at La Concha Resort
    18 min walk - 1.0 mile

Getting around

  • Roosevelt Station
    4 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    22 min drive

Restaurants

  • Bebo's Cafe
    3 min walk
  • Cafe Pierre
    1 min walk
  • 173
    2 min walk
  • River China
    7 min walk
  • Cafe Regina
    6 min walk

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
Condado
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,566 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton San Juan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is DoubleTree by Hilton San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton San Juan?

Check-out is at 11 AM.

Where is DoubleTree by Hilton San Juan located?

This family-friendly San Juan resort is located near the airport, within 1 mi (2 km) of Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 mi (5 km). Sacred Heart Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton San Juan Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 681 out of 1007 reviews
Rating 8 - Good. 184 out of 1007 reviews
Rating 6 - Okay. 81 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 36 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Roni Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach shuttle is an on-demand golf cart, and very simple to use! The pool is beautiful too!
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience at this hotel. In a safe are and near alot of things! Pool was great and easy access to the beach! Staff was very nice!
Stayed 3 nights in May 2026
Verified

6/10 Okay

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is good the hokt
Stayed 1 night in May 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and welcoming. They took the time to answer all of my questions and made sure I felt comfortable throughout the experience. Excellent customer service!
Stayed 6 nights in May 2026
Verified

6/10 Okay

Dwayne

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
First day toilet disgusting but once I told staff they cleaned and kept it up. Location was convenient for everything! I would go back and breakfast was amazing !
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
The hotel was very clean, staff was able to accommodate me earlier into my room prior to check in, great amenities. and it was located in a great location
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities
Great location, nice staff, clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alice

Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness
Rooms were clean pool great restaurant exceptional. Staff wonderful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daisy

Yes staff was very nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach club made the hotel a standout. Location was great and staff were very helpful. The room design was odd, the bathroom design may have looked good on paper, but was not practical.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front staff are courteous.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Location of hotel is excellent and staff were very helpful in a very late check in (3 am). Food poolside was nothing special (fries and sliders), pool was not too crowded but definitely on the smaller size. Didnt get to go to the beach site so cannot review
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lisette

Liked: Cleanliness, amenities
Clean room very nice staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
We would definitely stay there again! Walking distance to the beach and street full of restaurants and bars! We have a great time!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Staff was very nice and attentive. Hotel/hotel rooms are clean. Pleasant stay. Near all.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Joseph John

Liked: Cleanliness
Room was clean and enough space. Could upgrade the chair, it was a little uncomfortable. Plenty of outlets to charge phones. TV unfortunately was dark but only really used it at night. Walking distance a market. Plenty of great restaurants and bars to get dinner and/or drinks.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

MARQUITA DESHANTE A

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, everyone was so nice and accommodating! The location is close to the airport and near restaurants and supermarket. It’s close to everything! I will return!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Clean & updated rooms! The staff is very kind and attentive!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities
Great room and staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hallie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, so friendly and helpful. Loved that the beach was just a short walk away and that the hotel supplied chairs, umbrellas and towels. In house restaurant very good, and there is a 24 hour grocery store across the street.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Oscar Alarcon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, perfect location, amazing staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

yessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very kind
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was excellent bar was ok closes early even on weekends grocery store is across the street that is open 24 hours with most necessities overall good service in the hotel but all around the outside of property is like the projects junkies all around the property with sores and missing limbs all the road potholes all over so I would not recommend a hot yellow mustang convertible like I did that being said San Juan was an experience no the less
Stayed 5 nights in Apr 2026