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DoubleTree by Hilton San Juan

4.0 star property
Art Deco San Juan hotel connected to a shopping center, steps from Calle Loiza

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Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Lobby
Premium bedding, in-room safe, blackout drapes, soundproofing
Outdoor pool, pool umbrellas, sun loungers
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Tower

City view

Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Bed Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Jose Miguel Agrelot Coliseum - 3 min drive - 2.1 miles
  • Condado Beach - 4 min drive - 2.3 miles
  • Pan American Pier - 4 min drive - 2.1 miles
  • Puerto Rico Convention Center - 4 min drive - 2.4 miles
  • Port of San Juan - 5 min drive - 3.4 miles

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

Upscale family-friendly hotel near Museo de Arte de Puerto Rico
Located close to Calle Loiza and Condado Beach, DoubleTree by Hilton San Juan provides a free grocery shopping service, a terrace, and designer stores on site. Active travelers can enjoy amenities like ecotours and fitness classes at this hotel. Treat yourself to thalassotherapy, a manicure/pedicure, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the 24-hour health club; the property also has 2 coffee shops/cafes, a garden, and a hair salon. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Full breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, ATM/banking services, and a 24-hour front desk
  • A gift shop, a banquet hall, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 184 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is DoubleTree by Hilton San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton San Juan?

Self parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton San Juan?

Check-out is at 11 AM.

Where is DoubleTree by Hilton San Juan located?

This family-friendly San Juan hotel is located near the airport, within a 5-minute walk of Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 mi (5 km). Sacred Heart Station is 28 minutes by foot.

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DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1012 reviews
Rating 8 - Good. 219 out of 1012 reviews
Rating 6 - Okay. 88 out of 1012 reviews
Rating 4 - Poor. 31 out of 1012 reviews
Rating 2 - Terrible. 41 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Nice place to stay
Stayed 2 nights in May 2025

10/10

very clean and pleasant stay, recommend
Stayed 6 nights in May 2025

8/10

The property and staff were fantastic
Stayed 5 nights in May 2025

10/10

Super easy access to beach, shuttle drivers are all prompt, nice and helpful.
Stayed 2 nights in May 2025

10/10

Very attentive and friendly staff!
Stayed 5 nights in Jun 2025

10/10

Everyone was very kind and accommodating. Everything about my stay was great.
Stayed 1 night in Jun 2025

10/10

Great place to stay near all good food spot
Stayed 2 nights in Apr 2025

10/10

Love this hotel, will always go back to this hotel whenever I visit San Juan again
Stayed 4 nights in Apr 2025

10/10

Great location with good energy, stylish design, and friendly staff. The pool area is really cool. The only downside was that housekeeping came super early at 8:30 AM and woke us up—so just remember to put the “Do Not Disturb” sign on your door.
Stayed 4 nights in May 2025

10/10

It was excellent in every thing and the valet parking was very good and William was wonderful ! When in Puerto Rico always have the DoubleTree !
Stayed 4 nights in May 2025

8/10

Nice hotel, good location for nearby beach , restaurants and other nearby attractions
Stayed 3 nights in Mar 2025

8/10

Great location
Stayed 4 nights in Mar 2025

10/10

Excellent stay
Stayed 1 night in Mar 2025

10/10

Would not hesitate to book again!
Stayed 1 night in Apr 2025

8/10

Friendly staff
Stayed 2 nights in Apr 2025

10/10

The staff was awesome. All employees were very friendly
Stayed 6 nights in Apr 2025

8/10

Definitely worth staying.
Stayed 2 nights in Mar 2025

10/10

Everyone was very helpful. Staff was kind and attentive to any issues that may have come up.
Stayed 6 nights in Apr 2025

10/10

Staff was friendly. I was given the wrong room and they fixed it with no issues
Stayed 3 nights in Apr 2025

10/10

The staff at this property are exceptional
Stayed 7 nights in Feb 2025

10/10

This was a great chose for my wife and I Rooms were great everyone on the staff was very nice and helpful all the hotels in the area were over charging this time of year they were not will stay there again
Stayed 5 nights in Feb 2025

10/10

Everything was great, many tips from valet guy especially William.
Stayed 7 nights in Mar 2025

10/10

The hotel stay was amazing. I will definitely stay here again.
Stayed 7 nights in Dec 2024

10/10

We always stay here when visiting family. It has all the conveniences of home.
Stayed 5 nights in Jan 2025

10/10

Had same day availability at affordable price during a holiday weekend. Several amenities including valet parking, 24-hour pool & fitness, billiards & table tennis, bar & restaurant, fresh cookies, free bottled water, friendly & attentive staff, beach shuttle, walking distance to beach, market & restaurants, clean & well-maintained property. Our main valet, Jaison, was friendly, easy going & extremely knowledgeable about the area. We thoroughly enjoyed the experience and it helped salvage our vacation after a disastrous start in a VRBO property in Dorado. Look forward to our next stay at the Doubletree.
Stayed 3 nights in May 2025