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Ciqala Suites Hotel

4.0 star property
Guests sip cocktails at the rooftop infinity pool while others enjoy ocean-view dining at this beachside retreat where relaxation meets adventure

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Photo gallery for Ciqala Suites Hotel

Terrace/patio - Ciqala Suites Hotel (San Juan)
Front of property - Ciqala Suites Hotel (San Juan)
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers - Ciqala Suites Hotel (San Juan)
Rooftop bar, ocean views, open daily - Ciqala Suites Hotel (San Juan)
Lobby - Ciqala Suites Hotel (San Juan)
CIQALA Luxury Suites near Condado Beach offers a peaceful getaway with a rooftop terrace, poolside bar, Caribbean cuisine at SP Floor Lounge, free breakfast, and an outdoor pool with sun loungers. Multilingual staff assists with tours to nearby attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(18 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

8.2 out of 10
Very good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(7 reviews)
  • 158 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Santurce, a neighborhood in San Juan, Ciqala Suites Hotel is in the entertainment district and near the beach. While the natural beauty of Condado Beach and Escambron Beach can be enjoyed by anyone, those looking for an activity can check out Port of San Juan. Centro de Bellas Artes Luis A. Ferre and Museo del Mar are also worth visiting. Visit our San Juan travel guide
Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908

What's nearby

  • Condado Beach
    Condado Beach
    3 min drive - 1.0 mile
  • Sheraton Casino
    10 min walk - 0.6 miles
  • Distrito T-Mobile
    13 min walk - 0.7 miles
  • Puerto Rico Convention Center
    13 min walk - 0.7 miles
  • Casino del Mar at La Concha Resort
    3 min drive - 1.3 miles

Getting around

  • Hato Rey Station
    4 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    21 min drive

Restaurants

  • Gustos Coffee Co.
    9 min walk
  • Los Pinos Cafe
    7 min walk
  • Éter Rooftop & Lounge
  • La Isla
    4 min walk
  • Casita Miramar
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 for adults and USD 35 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Ciqala Suites Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Ciqala Suites Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Ciqala Suites Hotel?

Check-out is at 11 AM.

Where is Ciqala Suites Hotel located?

Located in Santurce, this hotel is within a 10-minute walk of Conservatory of Music of Puerto Rico and Sheraton Casino. Distrito T-Mobile and Puerto Rico Convention Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ciqala Suites Hotel Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 523 out of 1016 reviews
Rating 8 - Good. 222 out of 1016 reviews
Rating 6 - Okay. 108 out of 1016 reviews
Rating 4 - Poor. 68 out of 1016 reviews
Rating 2 - Terrible. 95 out of 1016 reviews

Reviews

Verified

10/10 Excellent

Niels Ole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and location was excellent
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was very friendly
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The presidential suite was apartment sized with the convenience of an hotel.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jaidene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not hesitate, go ahead and book this hotel! Excellent property and courteous staff! It was a last minute booking for one night and it met all my expectations of my short stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff friendly and customer service great.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tonya Holmes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great from the moment I checked in Jeffrey was so helpful at the front desk and everybody there was friendly. It was clean. It was convenient. I loved it.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a 3 bedroom suite. It was great! Very spacious, full kitchen, overall very comfortable and clean. Parking is included on site and also there is an overflow lot right down the street, if that runs out. Breakfast is delicious. You will get a link texted to you to place the order the night before. The staff are all super friendly and helpful. The hotel was in a nice area and short drives or Uber rides to most places you need to get to in San Juan. The pool is cute and has a great view!
Stayed 1 night in May 2026
Verified

8/10 Good

Royce

Liked: Cleanliness, amenities, property conditions & facilities
room very nice and clean, staff good, breakfast in bed!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff very friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbara

Staff were friendly, helpful
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

LaKwanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small pool area. There were shopping nearby and restaurants as well
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Excellent views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gaurav

Liked: Cleanliness, property conditions & facilities
The location is great. Breakfast is just fine but repetitive. Staff is friendly. Swimmable beaches and restaurants on walkable distances.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and professional staff. Clean rooms. Breakfast service in the morning was great!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Front desk staff were great. A wonderful place to stay and I plan to return.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Room was excellent . Very clean and spacious bathroom . Complimentary breakfast was nice touch . Staff were great . Especially Soliel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jainath

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great. Rooms are attended daily. Location is prime to everything in San Juan. Food is better than average!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

carmen

Liked: Cleanliness, amenities
Excellent. The room was very clean and very spacious.The staff were attentive and the breakfast was superb. I will recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our suite at the hotel and thought that the room was very nice with the kitchen and living room areas, large bedrooms and a balcony. The room was clean and the included breakfast was a nice addition. While not the best food I've ever eaten it was good enough to get us out the door for the day.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Everyone there was friendly I love it I will definitely goes bag
Stayed 1 night in Jan 2026
Verified

8/10 Good

Monica

Liked: Staff & service, amenities, property conditions & facilities
It is in a good location. The staff were very welcoming and the check-in was done smoothly. The breakfast was ok, considering it was free due to us staying there. The room could have been a bit more clean, especially the refrigerator, and oven. The sofa was a bit worn out, so maybe updated furniture would help. Overall, the price, the location, and the staff is what made our stay a pleasant experience.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The is very helpful and friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Drexel

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very courteous.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Aditya

Liked: Cleanliness, amenities
Very spacious presidential suite, hotel was located in decent and quiet location. Staff was super courteous and helpful. I would deduct one star for the cockroaches in the kitchen area.
Stayed 4 nights in Jan 2026