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352 Guest House

Property class: 3.5

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Photo gallery for 352 Guest House

A person relaxing in a hot tub with a view of a cityscape and a large building with a dome. - 352 Guest House (San Juan)
Property video
A hallway with a checkered floor, a door on the left, and a plant in the foreground. - 352 Guest House (San Juan)
An outdoor café with tables and chairs, potted plants, and a wooden door in the background. - 352 Guest House (San Juan)
A rooftop terrace with potted plants, a wooden deck, and a blue and white building in the background. - 352 Guest House (San Juan)
A short walk from Port of San Juan, 352 Guest House provides a rooftop terrace, a garden, and a hot tub. Stay connected with free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Balcony Room

A bedroom with a bed, a yellow armchair, a small table with a lamp, and a framed landscape painting on the wall.

Balcony Room

10.0 out of 10
Exceptional
(18 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Colonial Room

A bedroom with a bed, two bedside tables with lamps, a large framed painting on the wall, and a patterned rug.

Colonial Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 352 Guest Room

A bedroom with a bed, bedside lamps, a desk, and a TV.

352 Guest Room

9.8 out of 10
Exceptional
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room Ground Floor

A bedroom with a large bed, wooden headboard, two bedside lamps, and a small nightstand.

Deluxe Room Ground Floor

9.4 out of 10
Exceptional
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Old San Juan, a neighborhood in San Juan, 352 Guest House is in a shopping district. Shoppers can check out Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Escambron Beach. Museo del Mar and Institute of Puerto Rican Culture are also worth visiting. Visit our San Juan travel guide
Map
352 Calle San Francisco, San Juan, San Juan, 00901

What's nearby

  • A street with colorful umbrellas hanging overhead.
    Calle Fortaleza
    1 min walk - 0.1 miles
  • A coastal fort with a dome structure overlooking the ocean.
    Castillo de San Cristobal
    1 min walk - 0.1 miles
  • A cruise ship docked near a coastal city with buildings and palm trees.
    Port of San Juan
    4 min walk - 0.3 miles
  • A statue, a building with arches, and a clock tower.
    Plaza de Armas
    4 min walk - 0.3 miles
  • An ornate church interior with a high ceiling, golden chandeliers, and religious statues.
    Catedral Basilica Menor de San Juan Bautista
    7 min walk - 0.4 miles

Getting around

  • Sacred Heart Station
    9 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    29 min drive

Restaurants

  • Cafe Mallorca
    1 min walk
  • Pirilo Pizza Rústica
    2 min walk
  • Starbucks
    3 min walk
  • Caficultura
    3 min walk
  • Cafe Berlin
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: USD 25 to 25 per person

Things to do

  • Hot tub

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • 2 steps to reach entrance
  • No elevator
  • Tile flooring in room

More

  • 3 floors
  • Built in 1850
  • Colonial architecture
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 25 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 21 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is 352 Guest House pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

352 Guest House doesn't offer parking.

What time is check-in at 352 Guest House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at 352 Guest House?

Check-out is at 11:00 AM.

Where is 352 Guest House located?

Located in Old San Juan, this hotel is within a 10-minute walk of Museo del Mar and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

352 Guest House Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 515 out of 553 reviews
Rating 8 - Good. 20 out of 553 reviews
Rating 6 - Okay. 4 out of 553 reviews
Rating 4 - Poor. 4 out of 553 reviews
Rating 2 - Terrible. 10 out of 553 reviews

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the staff, the location were all fantastic. A very nice fresh-cooked breakfast is available each morning. Great value—Perfect place to stay when visiting Old San Juan.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast with helpful staff ready to recommend activities. Our late check in was easily accommodated. Quiet location in the heart of Old San Juan.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. We have stayed here before. The hotel feels very secure and the staff is lovely
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and service was excellent.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Easy check-in, free breakfast is great. Perfect Location and clean rooms!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great!!! The room was cleaned every day and towels replaced. Hot tub was ok.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff were extremely friendly and accommodating. The rooms are beautiful and the breakfast and rooftop were amazing perks.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lance E

Liked: Cleanliness, amenities, property conditions & facilities
Really nice, beautifully restored building, great complimentary breakfast, good location, nice staff
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Carlese

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely accommodating and friendly. We enjoyed the rooftop hot tub and the breakfast was delicious. The rooms were clean and had everything we needed for our stay. I would definitely stay again!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem! Clean, possesses a great vibe, superb breakfast, runs like clockwork. Would definitely stay again and again! Great location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly hospitable and helpful for all of our needs. Location was great.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so special! Historic, gorgeous, amazing staff, in the heart of Old San Juan
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Dorothy L.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!! 😊 Super clean rooms. Amazing breakfast! Great location in center of Old San Juan.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Salvatore

Liked: Cleanliness, property conditions & facilities
Perfect location. Great hosts. Love the terrace and the hosts. Thank you!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely amazing and security was top notch. The location is great because it’s in the middle of everything.
Rooftop at night
Complimentary Breakfast
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast at the hotel included in rate. The property was very quiet Teresa and Freddie could accommodate our every need. You need to know this is a very small property and if you have friends staying in another hotel, they're not allowed inside. it was a very relaxing place to stay in the midst of all the action in old San Juan.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were excellent, breakfast was amazing. The rooftop terrace was lovely as well. Great experience overall, would come back and stay again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
What a pleasure it was to stay here! Very clean, well appointed and a great breakfast. A true reflection of wonderful Puerto Rican hospitality was provided by the staff and owners in a lovely tranquil environment.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

gerri

Liked: Cleanliness, amenities, property conditions & facilities
Location, staff and breakfast
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

DEBBIE

Liked: Cleanliness, amenities, property conditions & facilities
The hosts are friendly, knowledgeable, and helpful. The room is clean and accommodating. The rooftop area is delightful for relaxing, the breakfast delicious, and the hot tub relaxing while overlooking the city. Location is excellent!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay and the staff was super helpful
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - Great location

It's the perfect place for a short stay. Excellent location, and both the room, breakfast, and staff attention were unmatched.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing personalized service. Included breakfast is exceptional.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Diera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful & peaceful stay
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Old San Juan

Amazing stay in a great location
Stayed 4 nights in Feb 2025